The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I am leary of sites that want to push one company rather than show comparison offers.
Im buisy right at the moment i asked ur caller 2 wait till monday 2 cll thats why i didnt give you 5 stars
Looks my to change the o solar. Great times we live in. Thanks
No Rigmarole! As seniors, we need to save money even more so now.
Everything was very easy to understand
I'm a elderly lady and I certainly appreciate the information. Thank s
Easy and exciting! Convenient and satisfying experience
Waste of time. And, more waste of my time more and more waste of time
Not sure what you are all about. I am just looking for an estimate
So far every request has been clear and procise. My main concern is the monthly payments and closing cost. I have opted out of couple of offers because of high closing cost. I require $105,000.00 to pay off a heloc loan, (38,000.00) back and the cash for personal use. I heloc was needed to install a new roof.
NOTE: 1. So far, so good; I just had my roof resgingled.
2. I'm a member of the American Legion (comprised of warveterans).
3. I owe $38,000 on a holac, that will be paid off with this 2nd mortgage.
4. My 1st mortage is at 2.2% with $172,000 remaining.
No opinion yet! Have not actually had a discussion as of yet!
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I have only answered a few questions so far, do don't jump the gun just yet...
Short answers make it easy for me to enter information and keep going.
I Want to see what's going on in the solar world.
So I can see how to plan for the future
Easy application. But I haven't talked to anyone yet.im waiting.
We are interested is conversion to solar power. Seeking efficiency
Representative is helpful, effective, and professional when needed
Easy to operate, good information, good community memberd
Looks good so far,
I am just going, just going by the good things that I have heard. About this electrical company
Don't have anything yet, how can I make a comment when I talk to?