The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Have just filled out preliminary paperwork. Would really love to save. Chetopa has its own electric company. Thanks in advance.
Still learning about the program still not sure what to except. Lots of questions
I'm trying to get this once before but I was told no so I don't know but I'm really happy that you contacted me again thank you
I would like to talk to you guys tomorrow around 12:00 good night and have a blessed day tomorrow
So far ok but the proof is what you go for out high electric bills
I,m almost 92, all i want is an estimate. Forget it,to much bull s---t
I'm concerned about scams. I have never qualified. I don't like to waste my time.
Excellent program
Excellent incentives to go solar. And save money
Sounds good so far! We live on 5 acres in Sunbury Oh The house's are far apart! We live out in the country
Everybody is making it as easy as possible! For me!
I know I need to get my energy bills lowered!
So far so good,I like to know the cost next, I do have sum shade
Interesting with same well used CCC's questions. Hopefully better results come this time.
I have not had enough contact to really judge this experience.
Great service and hope to reduce electric bill as bill is too high.
I would appreciate help in allowing me to receive solar. I am a single female adult. All my Family has passed away and I am single with no one to help me financially make a living in the world. I really need and would appreciate any financial assistance so that I can survive financially in the world alone.
Thank you and Truly Grateful
Brenda Walden
Nice and quick it was painless. Sure I would like it more if you didn't ask these questions
I am still waiting of more information save on my energy bills.
L'm very happy to get some help with my light bill,
Everything is getting highs. And at my age 79 it's not easy anymore. Thank you!
It's been good, can't complain. I would really like to get solar energy in my house. That would be amazing if the government could and would help me.
I have received no information so far. Please have solar companies text me on Monday instead of calling.
I still do not know if I qualify for
Help with solar panels. I gave my info and the other person hung up.