The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It was easy
The opportunity was there so I chose it. I need to save energy for environmental and financial reasons.
The process was easy and clear. My concern is without this cell phone I would not have been able to do this
No sure i have to received services yet. I will find out later.
Meh mwh meh meh meh Meh meh meh meh meh meh meh meh meh meh meh meh
Didn't give me info. It only took my info. It should be a clear yes or no
Prices to high!could not get price over phone (ball park figure?
Had multiple companies come out and say, once at the house physically they can't do it
The salesperson was very polite and professional. The services was way too expensive. They seemed to be based on your yearly kilowatt usage. Not very realistic. If your average bil is $300 a month, that's what they are going to charge for your equipment. Not impressed about that. The only way it would work in my area is if my lightbulb was over $400 a month. Otherwise not worth it.
Did like the service it was helpful and easy to complete it,,' the questions were easy to answer and the process of getting the service is easy
Simple questions, nothing personal. Would have appreciated more information on the steps that need ro be taken. How much upheaval does having your roof removed cause. More information on the process and length of time for the work to be completed.
It was very simple signing up and I hoping it's lots of money. Every year around the beginning of the year they raise the power bills right after Christmas holiday...it's feel like a heavy load not able to pay your bills... We need help
I'm not sure. Live in an association. Don't know if I could use ir
Ok experience, with escalating cost of living one must do whatever he can to reduce utilities gas and such in order to put more food on the table which needs to be organic which is also very expensive to live a more optimal life in this wicked system of times.
Cool and exciting experience to use it worked great always needs to improve on
Property already pay the Capital widow just myself living at home
What overall experience?
I haven't done anything yet. I just answered your questions.
Waiting on call I know it's bull$#*! nothing ever free 50 characters is bull$#*!
It would be nice if electric would return to@ $248.00 like it was before Jan 2024 when it started going over $900 plus! The lowest I recall was $446!
Need more information to get a better understanding. So that I can get something completed.
So good so fari am oy talkin gto the phone right now. And it is not talking ba ck.
Enjoyed the inter actions. It was a fun time and much thought from me selecting the different answers. The experience in my life time certainly helped to complete a fair assessment.