EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I am quite suspicious about the required information.
There are many opportunities available to use it unlawfully.
I already HAVE solar panels on my home,,but I never got these credits. I DONT NEED solar panels. I already have them. Just tell me about what savings I'm entitled to
You got a lot of information about me, but I've learned nothing about your program
Very helpful and seems to be very knowledgeable of the switch over from conventional AC power systems on the grid to solar power independently free of the grid
Not enough info given me to rate anything See below. Do I need to say any more?
I like he. Bill crunchers plat form. It is very helpful to stay abreast with the cost of electricity. It gives you a insite on the amount of kw you are using on a day to day basis.
Wayne Millis
My experience so for has been ok so for just started the system up 2 days ago
Experience has been okay however they really should always tell the public up front about certain rules for folks owning Condos in lieu of a home. So you don't waste time filling out forms and when you cannot deduct of expense
Generally DTE has very good service but their pricing has gone through the roof
Checking for qualifications and ending up with sales calls instead. Now I need to block all of their calls as spam.
Too early to tell & this kind of question wastes my time!
( "extra charcters?!?" No wayyyyyyyyyyyyy)
Easy to navigate site, just worried program wants money...
Very polite responsive people. They did not deliver a sales pitch but rather thoughtfully answered my questions
Tienen un buen personal para atención al cliente y tienen un buen carisma.
Neutral. I have nothing to measure against. However this 50 character minimum is leaving me with a bad image of your business practices.
Is another drag on process. If I wanted to be harrassed, it would be OK. I wanted general info, not the sales pitch
Was easy to reply to the questions that were posed on this survey
Who is in charge of this program. Why is it from NEW YORK. Does DE. Have anything to do with this solar program
Don't call was just curious but not now please erase my name and number
What a surprise on Facebook just giving them a shout-out for making our lives better with the following information just giving homage paying thanks
So far so good. Just doing research for right now. Not sure if I'm going to sign up for real or not yet
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members