The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
OK so far just waiting for my son to ok the job, or not today I guess
You don't need names or phone numbers! You have the email address and that is more than enough for you or anyone to leave information and if I want more information I can call you!
I already Solar, but lease it and make rental payment to Sun Power who is a lot labor problems right now and am willing change because of it
I would like to know what the cost is without getting a phone call
Good just checking to see what the up front cost or the longtime cost would be
I had a problem with your site it did not accept my phone number it says it's not a valid number but my phone number is valid and it's the right number you have a glitch in your system I finally gave it my friend's phone number but it's not my number
I feel like now that I am going to have a bunch of solor company's call me and there really isn't a program so I can have the goverment pay for it. This stinks.
I don't give my phone # out... so will not get a call hope you email
So far so good kind of long I have a new roof on my house have new electric box only thing don't do is the solar was not put up
No response from your company and I have filled out multiple requests
The person was kind of rude. As if he did have any patience!
The prompts were easy to go through self-explanatory and I haven't talked to anybody about it or even seen any prices I was looking for prices also
Easy so far. Looking forward to seeing results
Hope to hear from you soon
Easy application. I accidentally put my old phone number in.
So far so good now I just want to find something to help me with my house
Too much personal data requested! I am fearful of you selling my personal data.
I can't believe that I'm having to pay out so much for power when I can't pay for my gas and something to eat and medication I thought the government would help me install my solar power panel
Alright so far.just hoping it's not a gimmick. I'm disabled and can't afford extra costs..
So far so good. Nothing more to say at this time. I don't run into decisions with limited information.