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eManual Online

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Delaware
1 review
0 helpful votes
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Five Stars!
June 8, 2022

Manual contains all the information I was looking for especially the wiring diagrams. A must if one is facing issues with electricals.

Date of experience: June 7, 2022
Jonathan T. eManual Online Rep
over a year old

Hi Bret - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

GB
1 review
0 helpful votes
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Excellent Service
March 31, 2018

Ask Them which Manual I needed - advised me on the correct on, I had problems installing it And there Customer care was second to none - Installed it for Me! Thanks again

Date of experience: March 31, 2018
Canada
1 review
1 helpful vote
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FRAUD
August 29, 2018

The manual I bought doesn't cover the model as its description in the product detail. This site is pure fraud! DO NOT SPEND YOUR MONEY HERE! NO HELP FORM CUSTOMER SERVICE, I HAVE LOST $50.

Date of experience: August 29, 2018
California
1 review
0 helpful votes
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The Bible for anyone that owns an TL70, because unless you are loaded and can pay someone to fix all of the myriad things that are gonna need fixing, you need this to show you how.

Date of experience: May 19, 2022
Jonathan T. eManual Online Rep
over a year old

Hi Mario - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New York
3 reviews
0 helpful votes
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Paid for a Mercedes Workshop manual. I downloaded the 20GB file and followed the instructions for opening an OVA file. Then the problems really start. Mid download of something called Virtual Machine Software it says I need to download an newer version. I click on that, and now my pc locks up. A restart shows a virus alert, the task manager gets reeeeeaaaal slow opening up and my pc becomes unstable. There is so much work you need to do to be able to open this file that I just couldn't get there. Too many steps, errors along the way and I had to uninstall the VM software to get some sort of stability back. I never did open the Workshop manual- I couldn't. So the customer service stinks and refuses to refund my payment.
This company provides a product that is NOT plug and play. You have to do a lot of work installing other LARGE programs, Tweaking settings as you go. They do not have a consumer friendly package to download- Be warned!
If you want to use it make sure you have a PC expert nearby who can fix the problems. Really stinks and I lost my $. Their customer service page also shows a Washington DC address with an Iowa Telephone number that is identified on the internet as a spammer. I should have done more research before paying for this nothing product.

Date of experience: May 11, 2020
Jonathan T. eManual Online Rep
over a year old

Hi,

We are extremely sorry for the experience.

Do you have an Order ID and/or Ticket ID? I will look into this ASAP.

Jon

Customer Relations@ eManualOnline

California
2 reviews
2 helpful votes
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Very informative. A must have if you own a Polaris ATV. It helps anyone repair or diagnose a problem. Also price is fair compared to some others.

Date of experience: July 26, 2022
Jonathan T. eManual Online Rep
over a year old

Hi Devon - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Canada
1 review
0 helpful votes
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Savings galore
June 6, 2018

I have purchased from this site before and have made savings galore from their manuals, excellet customr service along with product affordability, will alwasy trust this site

Date of experience: June 6, 2018
New York
1 review
0 helpful votes
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Service was smooth
August 23, 2021

This manual has a lot of information with picture details explanation. I really helped in repairing my manual.

Date of experience: August 22, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Micheal - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
2 reviews
0 helpful votes
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Best staff
November 22, 2020

It's definitely the best in the market. It provides enough information without overwhelming new students to this topic.

Date of experience: November 22, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Charles - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Norway
1 review
0 helpful votes
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Great Service
March 26, 2018

I order to many e-manual. They corrected my order to 1. I will recommend people to buye e manual from the website. When wrtiting this im gona order a e manual to a audi a4

Thanks Great service!

Date of experience: March 26, 2018
Australia
1 review
1 helpful vote
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Perfect service and manual out of this world, will recommend to all friends and family. Helpful group.

Date of experience: April 15, 2018
vanda g.
Italy
1 review
0 helpful votes
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twizy manual
April 22, 2018

Beautiful manual, I am very satisfied.........I will definitely buy from you again in the future.
Thanks again

Date of experience: April 22, 2018
GB
1 review
0 helpful votes
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A few technical problems with my PC setup which the support team quickly helped me with. Manuals covered my particular car and more besides.

Date of experience: May 12, 2018
GB
1 review
0 helpful votes
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VW Manual
May 23, 2018

Great guys nothing to much problem. I had problems with download (my fault) however they took over and fixed the problem many thanks guys

Date of experience: May 23, 2018
California
1 review
1 helpful vote
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I purchased a manual for my Isuzu truck that was supposed to be a complete coverage of the vehicle.

HOWEVER >>>NOT<<<<

It totally DOES NOT have one shred of information on the engine electronics like electrical diagrams, principle of operation, component locations, troubleshooting, >>>>NOTHING, ZIP, NADA<<<<.

The most critical and important information one would need on any vehicle, and not a single spec of it was in the manual. Mostly screw and bolt removal and replacement. I don't need a manual to tell me how to remove bolts. I need real and informative technical coverage that is useful for repairing and maintaining the truck. I can get the screw and bolt stuff from Chilton, if I wanted and I don't, which is the ultimate for the NOT useful information department.

And the email responses from the "Customer NOT Service" department were cryptic, asked the same questions over and over and went nowhere.
So I asked for a refund and NOPE "you already downloaded it so we can't give you a refund". WHAT? How would I know that the most important information on the vehicle was missing unless I downloaded it and saw that there was nothing there.
DAH!. >Stupid<
So I give them negative 10 stars for the worst service on earth.

Date of experience: April 7, 2020
Jonathan T. eManual Online Rep
over a year old

Why not supply us with an Order ID instead of moaning like a little girl...

Tennessee
1 review
4 helpful votes
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POS Scammer
January 25, 2018

Instant download... Bought manual, not available and no way to refund from site. You have to "open a ticket." BBB rating is "F." Beware SCAM.

Date of experience: January 25, 2018
Jonathan T. eManual Online Rep
over a year old

Your the scammer. You purchased, you downloaded, you disputed the payment. Got your payment back and on top of that, you leave a negative review. There's only one scam going on, and that's you scamming us. And it's obvious your competitor!

Colorado
1 review
0 helpful votes
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Excellent
April 18, 2021

A must for those DIY folk. Helped me when doing basic maintenance on my Kia Cadzena. Every owner should have a comprehensive shop manual.

Date of experience: April 17, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Georgia - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
1 review
0 helpful votes
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Contains everything
July 20, 2021

This eManualOnline SKI DOO MXZ RENEGADE manual paid for itself the first time I used it. A very useful tool for anyone who needs accurate info to service, restore and repair the older units.

Date of experience: July 19, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Donald - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Australia
1 review
0 helpful votes
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Recently bought a BMW K1200 GT manual from this site. Manual is quite easy to understand. Comes handy for minor Maintenance. Thanks

Date of experience: March 20, 2018
Illinois
1 review
0 helpful votes
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SL55 Owners Manual
August 31, 2019

This is the same manual that comes with the car and is available on the Mercedes website FOR FREE! If you (like me) are looking for a maintenance manual, this is not it.

Date of experience: August 31, 2019
Jonathan T. eManual Online Rep
over a year old

Hi,

We are extremely sorry for the experience.

Do you have an Order ID and/or Ticket ID? I will look into this ASAP.

Jon

Customer Relations@ eManualOnline

Overview

eManual Online has a rating of 2.7 stars from 651 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eManual Online most frequently mention virtual machine and ova file. eManual Online ranks 4068th among Education sites.

service
285
value
287
shipping
6
returns
256
quality
283
This company responds to reviews on average within 1 day