Ellos.se Reviews - 1 Review of Ellos.se

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Magdalena O.

9 reviews

4 helpful votes

“I have been happy with this site many times but the...”

January 18th, 2015

I have been happy with this site many times but the last time I ordered they refused to send the items I bought. I was very disappointed because the items I bought was at a very good discount and would have been perfect for me. After that I will not buy from this site again.

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Question:

I am concerned because my offer was for "free shipping and free returns." however, on the shipping statement, it states that there is a $7.50 charge on each returned item. if i find this to be true, i will not be ordering from ellos again. that is direct misrepresentation!

Answer:

If you make an exchange, there is no charge to return your item/s. If you want your money back instead, its around 7.50

By Celeste L. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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Q&A (1)

I am concerned because my offer was for "free shipping and free returns." however, on the shipping statement, it states that there is a $7.50 charge on each returned item. if i find this to be true, i will not be ordering from ellos again. that is direct misrepresentation!

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