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I don't want that annoying text reminding me to check my account number. I prefer to just enter it manually.
* GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
LOVE THEIR PRODUCTS AND SERVICE
Variety and very reasonable shipping
Novelty, as a gift
Bought a tree from them before that was very healthy.
Bought a vest on clearance, seemed ok til I put my hand in the pocket and found a big hole! Next order, they sent the wrong color and are charging me 9.99 to exchange it when they screwed it up in the first place!
Bought 2 shirts, both the same size. One was very noticeably much smaller than the other. How can this be?
Thanks for sharing your frustration, Celeste! Because we carry items created and designed by many different vendors, there are times where the sizing varies from item to item. If you're ever in doubt and want to be sure, our amazing team of ModStylists are here to offer advice and take flat measurements of any product we carry for you! You can find more information on them here: https://www.modcloth.com/modstylists
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Almost everything was great but 4 of the hydrangeas were broken off from the stems and 13 of the...
Roses arrived for scheduled delivery. Top of one bundle of roses were slightly crushed and felt...
Dear Celeste, thank you for taking the time to share your feedback with us. We're sorry to hear about any inconvenience caused by our messaging service, and we appreciate your perspective.
We want to assure you that your preferences matter to us. We are not entirely clear on which specific message you are referring to, but we're here to help. If you could provide additional details or let us know the exact content of the message that has been bothering you, we would be happy to address the issue. We will reach out directly via email to assist further.
Additionally, if you wish to stop receiving all text messages, you can simply reply with the word "STOP," and our system will unsubscribe you from further communications.
Your satisfaction is important to us, and we are committed to making your experience with us as smooth as possible.