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Ellos.se
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Here’s what buyers have asked with answers from Ellos.se staff and previous consumers.

1
questions answered
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answered within 1 day
Question:

I am concerned because my offer was for "free shipping and free returns." However, on the shipping statement, it states that there is a $7.50 charge on each returned item. If I find this to be true, I will not be ordering from Ellos again. That is direct misrepresentation!

Answer:
If you make an exchange, there is no charge to return your item/s. If you want your money back instead, its around 7.50
By Celeste L., over a year old
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