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Ellos.se Questions & Answers

Here’s what consumers have asked with answers from Ellos.se staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

I am concerned because my offer was for "free shipping and free returns." however, on the shipping statement, it states that there is a $7.50 charge on each returned item. if i find this to be true, i will not be ordering from ellos again. that is direct misrepresentation!

Answer:

If you make an exchange, there is no charge to return your item/s. If you want your money back instead, its around 7.50

By Celeste L. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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