The quality of their diapers is great, I have washed them many times and they still look new. Customer service was not very good since they did not answer but it was not a very big or important problem I was having so I can overlook this.
I strongly recommend Alvababy because of their high quality diapers.
I bought one item from this store and it was very bad and not at all as expected. They offered me to send the item back bud would only refound if the item was in the same condition as when I recieved it. I did not think it was worth the trouble to pay for shipment and maybe get a refound so I took the loss instead.
I have been happy with this site many times but the last time I ordered they refused to send the items I bought. I was very disappointed because the items I bought was at a very good discount and would have been perfect for me. After that I will not buy from this site again.