My order came through in great shape, packed well and with all necessary equipment. However I am surprised on how long it took from ordering to receiving. Also, surprised how mediocre and flimsy the products are. So fragile, I thought they might break installing the. Even the thin plastic plug guard doesn't sit properly and pulls at the thin shade. Not surprised if the shades make past a couple of years Unless I'm the one carefully using them.
Because I have always been pleased with the quality of your shades. Not at all sure now. Very thinly made. End of story.
Quick and easy. I also was able to look up how I should measure on your site which I definitely needed lol! Thanks!
We just finished building our dream home, what better way to finish it off then with perfect window treatments. The sales department made ordering simple and correct. The delivery company was friendly and moved the heavy pallet close to the front door (as requested). The Blinds arrived in great condition.
Super easy to install. They look amazing!
The email we received said the shutters were on there way--3 weeks later the tracking number didnt work and we still had not received our shutters. Called Melissa Mancillla in customer service--she was very helpful and figured out that there was a problem with the pallet. She tracked our order and let us know that it was on they way.
We tried Blindsgalore with one window, just to make sure we were happy with the process and the product. We were thrilled--placed a second order and completed the entire home.
I found the packaging superb, and details like placing the parts into plastic containers with partitions in them, along with a graphic that goes atop all the parts to label them, were helpful.
The assembly still took time, though I got a huge kit with some six pieces of furniture in it. If you are assembling, please be cautious of some YouTube assembly video tips. One displayed a disastrous idea related to placing the hinges onto the cabinets first, rather than onto the doors first (as the instructions ask you to do). Do as the instructions indicate, not the YouTube hints!
I was also happy with the help I received from Mel about delivery timelines.
Mel was generous in his help about delivery time lines.
A friend recommended the product that you carry. The link he sent me was yours.
Friend recommendation: he is a general contractor. And the pic looked good!
Just what i needed! Unfortunately the bolt head broke during install but these days with parts that happens sadly.
The kit
Exceeded expectations everything needed to fix issues as they arise!
Chatting online with Lance was easy. He asked the right questions and we got a quote for exactly what we need. Very knowledgeable. The quote came quickly with additional follow up questions. Very engaged.
Excellent company their contractors were excellent. I live in Northampton and the travelled to be here and arrived at 8:30 am the bought there own Scaffolding and by 4pm they had replaced all the facial boards and down pipes great team and worked with efficient speed and excellent workmanship, yes the job was expensive but well worth the money we paid for our 4 bedroom property.
I want to thank you for your excellent service today. I was very impressed with the repair job that your professional team did and will be recommending others in need garage door repairs!
Order of bar pulls for a customer who needed them as quickly as possible. Ordered via UPS Blue Label, 2 Day Air. Emtek confirmed the order timely and the order arrived just in time - as promised. Customer was very happy!
Your story... this why we do what we do; that final wow factor that shades can add to a home! Thank you so much for your kind words!