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EliteSingles

How would you rate EliteSingles?
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V B.
Connecticut
1 review
1 helpful vote
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After notifying customer support that my account was hijacked as the email address and password associated with my account was changed, the support rep told me to request a password change via the site... but since the email associated was also changed, I am unable to request a password to the original account holder. Next, they replied to just log in and cancel the account ...or give them my account ID number to prove I'm the original holder... both require login and they know I can't login... ridiculous, boiler plate type reply with no thought or actual reading of emails taking place! Don't use these clowns!

Date of experience: May 1, 2020
Colorado
1 review
3 helpful votes
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Scammers
November 23, 2019

Three guys contacted me using the same language... they are new to the site, don't come on often and asked for my phone number. Same language all three guys. Enrolled yesterday 11/22. Called my bank since money hadn't left my account through PayPal this morning less than 24 hours later. I tried to pay by credit card but guess what? Was told my 2 credit cards were not good. What BS... I would give zero stars if I could. Beware.

Date of experience: November 23, 2019
Florida
1 review
0 helpful votes
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DO NOT DO IT!
April 11, 2023

This was the absolute worst experience I have ever had!
It was a fraud and a scam so awful it literally made me sick!
I got the most horrific responses none of them came close to my preferences. And they are supposed to be educated? It was an insult!
I received pics for 4 days then it went to no photos and phony qualifications!
Do yourself a favor… as my mother used to say, "you will meet Mr. Right in the supermarket"!
Don't waste your time or money…donate to a favorite charity and do some volunteer work…much better chances than this horrible scam.
BTW- you never speak to a "live" person and you can rest assure I demanded and received a full refund! Of course I reported them to the BBB.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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This site is Terrible!
February 8, 2022

Elite Singles is a complete waste of money! A complete scam. Almost all of the hits I get are from women working email, or text scams. As well, the administrators do nothing to clean up their web site. This has been a terrible experience and I assume it is the same for most women. My recommendation is to steer clear of this site!

Date of experience: February 8, 2022
GB
2 reviews
2 helpful votes
Follow Ollie D.
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Really poor offer, no matches, limited amount of members and terrible customer service. Yo need to cancel the membership 7 days prior to deadline which you don't see it anywhere, probably hidden in their long terms and condition notes and charged for a second month fees when I canceled 2 days prior to deadline.
Don't waste your time and money on this dreadful website.

Date of experience: September 22, 2023
New Jersey
1 review
2 helpful votes
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Most REAL matches are from people located more than 150 miles from me; who is going to start a long distance dating relationship. Too many daily matches are from people well outside my preference attributes... incorrect race, education, locale (some from actually in Colorado and I'm in NJ).

Date of experience: May 26, 2019
Canada
1 review
0 helpful votes
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The matches were not at all my criteria, men on this site don't take any initiative, and in 3 months I didn't have one connection. To make matters worse part my write up had been held from my profile because the automated system deemed it inappropriate but I didn't get proper notification therefore for the first half of my subscription my profile wasn't complete. When I figured it out they accepted it (because there was nothing about it that was against their policies) and didn't extend or offer me anything for the trouble. It was a terrible disappointing experience and a waste of money.

Date of experience: December 2, 2020
Colorado
1 review
0 helpful votes
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The links to the daily match don't work. All the matches are from different states or 100s of miles away from me, in spite of my preference of no more than 100 miles. I am so sorry I wasted time and money on this site, which came from clicking a link about intelligent singles. Ha! Should have stuck with eharmony.

Date of experience: March 8, 2022
Idaho
1 review
4 helpful votes
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Don't waste your time with this site. If you're serious about finding someone, don't let their ploy about "a more educated crowd" and "people looking for a serious relationship" fool you. Using this site was a complete waste of my time and money. Their Customer Care is a joke and unwilling to help. Not to mention when you ask to speak with someone else, they simply stop responding to you. Seriously look elsewhere before using this "service".

Date of experience: February 25, 2019
Washington
2 reviews
54 helpful votes
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Fake Profiles
April 30, 2020

Stay away from this site! They create Fake Profiles and do a poor job of it. One example, a profile stated in the "personal comments" she lived in CO. And just relocated to Nebraska, however, under the profile picture it said she lived in Tacoma WA. Just a few miles away from me. I sent her a message asking her to clarify this but never heard back, Hmmmm, not supersized. Three days later she popped up on my Visitors list once again, but this time she lived in a completely different town in my state. WOW she moves a lot. I believe if you join this site they will take your photos and use them to create fake profiles in other states.

Date of experience: April 30, 2020
South Carolina
1 review
17 helpful votes
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DO NOT JOIN!
February 10, 2020

Scam (probably from the inside). Had my profile hacked twice in same day, had 120 bucks fraudulently charged. Company is European so trying any legal action is fruitless. Majority of profiles are false and not who they are. Join at your own risk of losing money and heartache trying to recoupe.

Date of experience: February 10, 2020
New Zealand
1 review
7 helpful votes
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Con artists
September 7, 2019

This website is a scam. They mislead you on pricing - they are the most expensive that I have experienced - and then make it very difficult to cancel the membership. It's a tedious process to cancel and that will be so they can scam more money from a user. Unlike every other dating website, a membership cannot be cancelled online. Unless the membership is a non-paying one, then it can be done easily - what does that say about the greedy owners of that site? STAY AWAY!

Date of experience: September 7, 2019
GB
1 review
0 helpful votes
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Do not waste your money
December 28, 2021

The site doesn't have sufficient matches within locality. Despite specifying 30 miles radius, most of the matches were not within this range and were nothing like I had specified. I do not understand why they make this a subscription, I am trying to cancel and it's proving difficult again!
Total waste of money!

Date of experience: December 28, 2021
GB
1 review
1 helpful vote
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This is a near con website. Get away with not giving any service and still taking your money cause it is a non UK company. The app is hard to use, not enough subscribers, almost impossible to cancel subscription. Money Trap..

Date of experience: April 11, 2019
Illinois
1 review
8 helpful votes
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Not worth it
May 7, 2020

I have to agree with the other reviews that this dating service is not in fact for professionals. In addition to not introducing you to other professionals as advertised, there is very little selection because it is not as well known. You are better off going with another dating website that has more members and increases your chances of meeting someone you like within a reasonable distance to you.

Date of experience: May 7, 2020
Canada
1 review
4 helpful votes
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It is worth to try
June 19, 2020

First, I signed up for eHarmony and after paying for a membership, they basically stop sending good matches. Nobody took a peak even on my profile :) I am the attractive woman. I switched to Elitesingles and was pleasantly surprised receiving quality matches every day and men started checking my profile and sending messages.
I don't regret paying for both services. I got an experience :) Good luck everyone.

Date of experience: June 19, 2020
New Jersey
1 review
1 helpful vote
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Avoid!
April 13, 2021

Site sucks. Do not join. No custom service Whatever your dating presences are won't matter. If you're 50 you'll get 65yr old recommendations. If you're looking for someone within 100 miles good luck. Won't happen.

Date of experience: April 13, 2021
Canada
1 review
5 helpful votes
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This is a dating site that underperforms. It purports to provide you with matches every day and yet 90% of the matches I'm sent have no photos, minimal profile info and never respond to photo requests or messages. There are a few actual people on the site, but in general it is poorly designed, has few members and generally isn't worth the time or money, as it is considerably more expensive than comparable sites with better functionality and massively larger membership.

Date of experience: April 21, 2021
New Jersey
1 review
3 helpful votes
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It has good reviews for some reason. I have yet to see why. It's more expensive than other sites and its FULL of scammers using the same pick up stories and SAME email address to "introduce you to their friend/boss etc because they are deactivating their account bc they are getting married in a few days." Unbelievable how their algorithm doesn't search for the commonalities despite reporting. Don't bother to "report" because it does nothing.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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What a complete rip off!
October 14, 2021

This site is a complete rip off and there was absolutely nothing elite about the platform or the matches. Many employ profiles, was unable to control the distance (minimum is 50 miles!). Customer service refused to address my concerns and instead just kept sending me useless advice, such as I should ask matches to upload photos! I don't think so.

Date of experience: October 14, 2021

Overview

EliteSingles has a rating of 1.1 stars from 556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EliteSingles most frequently mention customer service, fake profiles and credit card. EliteSingles ranks 652nd among Dating sites.

service
221
value
230
shipping
2
returns
3
quality
228
This company does not typically respond to reviews
+121