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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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It would be great if the texture of the year was indicated on the package. Youtuve videos make the web look silky but it is more textured.
I wish there was an immediate confirmation button on the website after you click request RMA slip
The hair was no where near what I expected, and what was displayed. Unfortunately, I had to open the package to find this out, and now cannot return for a refund.
I ordered 15 packs of hair and it arrived on time. The amount of hair in the packs was a little less than I expected, however, it all worked of in the end, so I'm still happy with my purchase!
I got the package really fast and I got a great deal during black Friday. I will be buying more. Thanks
My hair arrived on time. It is exactly what I expected. The site kept me up to date at every stage with what was going on with my order.
They provided great customer service, easy process and professional.
There was no truly exemplary performance by this company nor was there any really bad service from the company. It was just a typical fashion get the order in and get the product out type of thing.
I just wish shipping time could be quicker but I guess there's nothing you can really do about that.
The swiss lace I ordered was nice but it shed so bad i had to take it off i mean the hair came out in clumps I liked the style but the quality was garbage
My selection of color was out in a particular wig and instead of canceling my order, they called and offered another color and was still able to fulfill my order!
I returned home on yesterday to find my shipment missing and it was delivered 4 days past the confirmed arrival date. I was not able to have my hair styled for my military conference due to this and had to jump through hoops to prepare for the event. I will be requesting a refund or just be mindful of this actions and limit orders from this corporation unless I will be confirmed to be around. I had received rave reviews however, I just did not get that experience. I will work with the company to correct this issue. More updates to Cole
I just received the order I placed. It was shipped in a timely manner and was everything I expected! Very pleased!
I never received my package, they charged my credit card and now are refusing to respond to my emails!
Hello Kimberly,
Here is your tracking number:
November 26,2016, 1:08 pm
Delivered, Front Desk/Reception
HOLLYWOOD, FL 33021
Your item was delivered to the front desk or reception area at 1:08 pm on November 26,2016 in HOLLYWOOD, FL 33021.
November 26,2016, 10:31 am
Out for Delivery
HOLLYWOOD, FL 33021
November 26,2016, 9:31 am
Sorting Complete
HOLLYWOOD, FL 33021
November 26,2016, 8:35 am
Arrived at Post Office
HOLLYWOOD, FL 33022
November 26,2016, 3:56 am
Arrived at USPS Facility
HOLLYWOOD, FL 33022
November 25,2016, 11:47 am
Departed USPS Destination Facility
OPA LOCKA, FL 33054
November 25,2016, 4:45 am
Arrived at USPS Facility
OPA LOCKA, FL 33054
November 25,2016, 2:40 am
Arrived at USPS Facility
WEST PALM BEACH, FL 33416
November 24,2016, 2:25 am
Departed USPS Facility
PHILADELPHIA, PA 19116
November 23,2016, 11:18 pm
Arrived at USPS Facility
PHILADELPHIA, PA 19116
November 23,2016, 7:15 pm
Shipment Picked Up
99999
November 23,2016, 6:15 pm
Shipment Accepted
99999
November 23,2016
The delivery was timely however, disappointed in the product. The wig was small and I pretty much wear mediums. Most wigs I can fit, this one, not. I'm so sorry I cut the lace, otherwise I would have returned the product. And this happened to be one of their expensive whole lace wigs. SMH!
Sorry you didn't like your unit. Please make sure to keep the unit unused if you wish to return it.
I paid the the priority shipping for 2-3 days and it didn't come on time. The customer service rep re-imbursed me with no hassle at all. Definitely will order again!
Item shipped promptly, arrived in adequate packaging. Item was as described on the website, excellent quality. Will purchase from them again.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
Elevate Styles is the best hair wig company with hair wigs for sale online. For more information and to buy hair wigs online, visit our site today!
Here is your tracking number:
December 2,2016, 11:54 am
Delivered, Front Door/Porch
EL PASO, TX 79928
Your item was delivered at the front door or porch at 11:54 am on December 2,2016 in EL PASO, TX 79928.
December 2,2016, 7:39 am
Out for Delivery
EL PASO, TX 79928
December 2,2016, 7:29 am
Sorting Complete
EL PASO, TX 79928
December 2,2016, 5:55 am
Arrived at Post Office
EL PASO, TX 79927
December 1,2016, 11:44 pm
Arrived at USPS Destination Facility
EL PASO, TX 79910
December 1,2016, 3:08 am
Arrived at USPS Origin Facility
PHILADELPHIA, PA 19116
December 1,2016, 1:43 am
Departed USPS Facility
BELLMAWR, NJ 08031
November 30,2016, 10:47 pm
Arrived at USPS Origin Facility
BELLMAWR, NJ 08031
November 30,2016, 9:32 pm
Accepted at USPS Origin Facility
BELLMAWR, NJ 08099
November 28,2016, 6:54 am
In Transit to Destination
November 25,2016, 7:54 pm
Shipment Picked Up
BELLMAWR, NJ 08099
November 25,2016
Pre-Shipment Info Sent to USPS, USPS Awaiting Item