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ElevateStylesReviews 1,807

3.2

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ElevateStyles Reviews Summary

ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.

This summary is generated by AI, based on text from customer reviews

returns
13

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Texas
1 review
0 helpful votes
Follow Joy J.
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Not Satisfied
December 8, 2016

It would be great if the texture of the year was indicated on the package. Youtuve videos make the web look silky but it is more textured.

I wish there was an immediate confirmation button on the website after you click request RMA slip

Date of experience: December 8, 2016
California
1 review
1 helpful vote
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The hair was no where near what I expected, and what was displayed. Unfortunately, I had to open the package to find this out, and now cannot return for a refund.

Date of experience: December 7, 2016
Illinois
1 review
0 helpful votes
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Satisfied
January 8, 2017

I ordered 15 packs of hair and it arrived on time. The amount of hair in the packs was a little less than I expected, however, it all worked of in the end, so I'm still happy with my purchase!

Date of experience: December 7, 2016
California
1 review
0 helpful votes
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Fast Service. Great product
December 7, 2016

I got the package really fast and I got a great deal during black Friday. I will be buying more. Thanks

Date of experience: December 7, 2016
California
1 review
0 helpful votes
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To black
December 7, 2016

The wig is nice, But not enough hair in the back and the black is to black. It can be toned down a little great.

Date of experience: December 7, 2016
Illinois
1 review
0 helpful votes
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Very Satisfied
December 7, 2016

My hair arrived on time. It is exactly what I expected. The site kept me up to date at every stage with what was going on with my order.

Date of experience: December 7, 2016
Washington
1 review
0 helpful votes
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Great customer service
January 8, 2017

They provided great customer service, easy process and professional.

Date of experience: December 7, 2016
Virginia
1 review
0 helpful votes
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Efficient!
December 7, 2016

Fast service. Kept me informed the entire process.

Date of experience: December 7, 2016
Canada
1 review
0 helpful votes
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Okay Service
December 7, 2016

There was no truly exemplary performance by this company nor was there any really bad service from the company. It was just a typical fashion get the order in and get the product out type of thing.

I just wish shipping time could be quicker but I guess there's nothing you can really do about that.

Date of experience: December 7, 2016
Brazil
1 review
0 helpful votes
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Maravilhosa!
December 7, 2016

Demorou 10 dias, veio tudo certinho, ameeeeei super indico

Date of experience: December 7, 2016
Massachusetts
1 review
0 helpful votes
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Sweet and sour
December 6, 2016

The swiss lace I ordered was nice but it shed so bad i had to take it off i mean the hair came out in clumps I liked the style but the quality was garbage

Date of experience: December 6, 2016
Texas
1 review
0 helpful votes
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Curly Wig
December 7, 2016

Smooth purchase, product received in time that was told it would and was better than I expected.

Date of experience: December 6, 2016
Louisiana
1 review
0 helpful votes
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Love the hair!
December 6, 2016

My selection of color was out in a particular wig and instead of canceling my order, they called and offered another color and was still able to fulfill my order!

Date of experience: December 6, 2016
Texas
1 review
0 helpful votes
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Horrible Delivery and Lost Shipment
December 6, 2016

I returned home on yesterday to find my shipment missing and it was delivered 4 days past the confirmed arrival date. I was not able to have my hair styled for my military conference due to this and had to jump through hoops to prepare for the event. I will be requesting a refund or just be mindful of this actions and limit orders from this corporation unless I will be confirmed to be around. I had received rave reviews however, I just did not get that experience. I will work with the company to correct this issue. More updates to Cole

Date of experience: December 6, 2016
Mike M. — ElevateStyles Rep
over a year old

Here is your tracking number:

December 2,2016, 11:54 am
Delivered, Front Door/Porch
EL PASO, TX 79928
Your item was delivered at the front door or porch at 11:54 am on December 2,2016 in EL PASO, TX 79928.
December 2,2016, 7:39 am
Out for Delivery
EL PASO, TX 79928
December 2,2016, 7:29 am
Sorting Complete
EL PASO, TX 79928
December 2,2016, 5:55 am
Arrived at Post Office
EL PASO, TX 79927
December 1,2016, 11:44 pm
Arrived at USPS Destination Facility
EL PASO, TX 79910
December 1,2016, 3:08 am
Arrived at USPS Origin Facility
PHILADELPHIA, PA 19116
December 1,2016, 1:43 am
Departed USPS Facility
BELLMAWR, NJ 08031
November 30,2016, 10:47 pm
Arrived at USPS Origin Facility
BELLMAWR, NJ 08031
November 30,2016, 9:32 pm
Accepted at USPS Origin Facility
BELLMAWR, NJ 08099
November 28,2016, 6:54 am
In Transit to Destination
November 25,2016, 7:54 pm
Shipment Picked Up
BELLMAWR, NJ 08099
November 25,2016
Pre-Shipment Info Sent to USPS, USPS Awaiting Item

California
1 review
0 helpful votes
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Great experience
January 7, 2017

I just received the order I placed. It was shipped in a timely manner and was everything I expected! Very pleased!

Date of experience: December 6, 2016
Barbados
1 review
2 helpful votes
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Horrible experience thus far
December 6, 2016

I never received my package, they charged my credit card and now are refusing to respond to my emails!

Date of experience: December 6, 2016
Mike M. — ElevateStyles Rep
over a year old

Hello Kimberly,

Here is your tracking number:

November 26,2016, 1:08 pm
Delivered, Front Desk/Reception
HOLLYWOOD, FL 33021
Your item was delivered to the front desk or reception area at 1:08 pm on November 26,2016 in HOLLYWOOD, FL 33021.
November 26,2016, 10:31 am
Out for Delivery
HOLLYWOOD, FL 33021
November 26,2016, 9:31 am
Sorting Complete
HOLLYWOOD, FL 33021
November 26,2016, 8:35 am
Arrived at Post Office
HOLLYWOOD, FL 33022
November 26,2016, 3:56 am
Arrived at USPS Facility
HOLLYWOOD, FL 33022
November 25,2016, 11:47 am
Departed USPS Destination Facility
OPA LOCKA, FL 33054
November 25,2016, 4:45 am
Arrived at USPS Facility
OPA LOCKA, FL 33054
November 25,2016, 2:40 am
Arrived at USPS Facility
WEST PALM BEACH, FL 33416
November 24,2016, 2:25 am
Departed USPS Facility
PHILADELPHIA, PA 19116
November 23,2016, 11:18 pm
Arrived at USPS Facility
PHILADELPHIA, PA 19116
November 23,2016, 7:15 pm
Shipment Picked Up
99999
November 23,2016, 6:15 pm
Shipment Accepted
99999
November 23,2016

New Jersey
1 review
1 helpful vote
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Not happy with product
December 6, 2016

The delivery was timely however, disappointed in the product. The wig was small and I pretty much wear mediums. Most wigs I can fit, this one, not. I'm so sorry I cut the lace, otherwise I would have returned the product. And this happened to be one of their expensive whole lace wigs. SMH!

Date of experience: December 6, 2016
Mike M. — ElevateStyles Rep
over a year old

Sorry you didn't like your unit. Please make sure to keep the unit unused if you wish to return it.

California
1 review
0 helpful votes
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Great customer service!
December 6, 2016

I paid the the priority shipping for 2-3 days and it didn't come on time. The customer service rep re-imbursed me with no hassle at all. Definitely will order again!

Date of experience: December 6, 2016
Pennsylvania
1 review
0 helpful votes
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The best
December 5, 2016

Im very happy to say that the ordering processe was plesant and very easy and would recomend it to friends and family.

Date of experience: December 5, 2016
Canada
1 review
0 helpful votes
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Great!
December 3, 2016

Item shipped promptly, arrived in adequate packaging. Item was as described on the website, excellent quality. Will purchase from them again.

Date of experience: December 3, 2016

From the business

Elevate Styles is the best hair wig company with hair wigs for sale online. For more information and to buy hair wigs online, visit our site today!


elevatestyles.com
Founded in 1995
Atlantic City, NJ, United States
+18