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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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My products were always shipped in a timely manner. Also, the website is extremely user friendly as compared to some websites I've purchased hairpieces from.
I tried to buy this unit before, however all colors were sold out. So, I signed up to be emailed when the color I wanted was back in stock. They emailed me about the wig when it was back in stock as promised, and that was the only message I received from them; no spam. Fair price. Love the parting space. I got color SR1b/30 and the color is a little off, but it is still beautiful. Super soft lace. I Ordered Wednesday evening 4/19 and received the following Monday 4/24 with standard shipping, so very reasonable shipping time. Hair is soft with a natural sheen and some shedding, but nothing extreme. Full disclosure, I have not customized it or worn it out yet, these are my first impressions just from the time I tried it on the house. Overall, I am pleased. Might even buy another one in 1B.
I purchased a bobbi boss wig which simply never arrived. I live in France but it's been more than 2 weeks and no information about my order, still waiting...
J'ai commandé la perruque "Amerie" elle est vraiment belle, elle paraît naturel parce que y'à pas beaucoup de volume. J'ai choisis le mode d'envoi " USPS first class " c'est le moins cher je crois pour un envoi en France et j'ai reçu ma commande en 7 jours.
I ordered the Sof Kinx unit in Dark Hazelnut. The color and highlights were extremely spot on and it blends so well even I can't tell the difference. I have to pull spots to see if it's my hair or the unit! I love it!
I am pleased with the purchases and the quick delivery. The customer service representative was very professional and thorough
Fast shipping and products are as indicated. Will use them opposed to going to the hair store. Their prices are much cheaper.
This is my first time buying from here and I have no complaints. The hair arrived faster than I expected and it looks exactly like the hair I saw in the video. I haven't used the hair yet but I did take it out the package and it feels really soft.
Wig was of bad quality. Tried to call for a refund with no answer. Customer service was not good at all. I hate the fact that customer has to Pay for returns.
Great service fast delivery awesome quality. I enjoy the versatile options with units i purchased. They are still in great condition and I've had them for two months i will be shopping with this site again good job
Vendedor maravilhoso, chegou no Brasil muito rápido, sem contar que é um excelente produto. Uma lace de qualidade, não brilha e um comprimento adorável.
You guys are prompt and on point. Love the selection of wigs and time of delivery. I love the cost and quality of wigs. Keep up the good work
Usually, I wouldn't do this but after I received my package of the NU Loc faux dreadlocks by Bobbi boss I instantly had a change of mind!
The hair is fabulousssss! I love it sooo much. I've always wanted dreads but wouldn't loc my natural hair... I saw a girl on social media with the NU loc and I immediately went on Elevate styles and made my purchase of 6 packs because the hair looked so natural. I have my reservations when it comes to ordering hair online but this type does not sell in Canada unfortunately. I can't stop stressing how I love the hair lol! Its perfect for protective styles, quick and easy, also looks and feels great! You must buy, trust me you won't regret if it's the natural look you're going for.
Purchase came in a timely manner love the hair will definitely order more from this company perfection.
Thanks a lot from Paris:)
Nothing to add just perfect!
I receive my order very quickly and the product are just amazing...
The wig was beautiful. Exceeded my expectations and much nicer then many I have purchased from wig shops. The only thing I received an incomplete order. I ordered a stocking cap to wear under the wig and one was offered as a gift. Neither was enclosed. But again, I'm very satisfied with the wig.
The shipping was fast, got it in three days! The color of the wig was poppin and the style was just like I wanted it
#Love it! Although it had a little frizz in the back I still love it... the color compliments my complexion. I got a lot of compliments.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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