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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I love this hair! I received my wig within a couple of days of ordering and the entire process was very efficient.
The product was great. The overall hair wig quality, texture and price was amazing! Enjoying the wig as we speak! Thanks for such a terrific product!
I will definitely shop from this site again and recommend my family and friends. My items came in a timely manner and I was so pleased
I give it 4 stars only bc I wasn't able to get the quantity of packs that I needed. But overall 5 stars for pricing and fast shipping from New Jersey to Mississippi! This was my first time but surely will not be my last!
Excellent Service!
Thanks To Jan!
Your customers are relying on you, and expect superior service. Don't allow customer service to ruin your reputation.
Business 101
The Customer is Always Right.
Your company and others like it, have created an Awesome Convenience with your online Beauty Supplies. But, Please Always Remember You are Nothing without the consumer.
Whether Individual, Group, Business or Salon Owner. Business is nothing without Profit from the Consumer
The shipping was fast and order was accurate. Will be ordering here in the near future. There is such a large selection of hair and products. Happy customer
Muito bom, mais deveria chegar mais rápido, uns 15 no máximo, e até 100dollar nao deveria ser taxado
One of the colors of crochet hair was not available and wasn't aware of it until one of the employees called and let me know that it wasn't available. They waived my shopping cost and the hair was a my door within 72 hours.
Great selection and delivery was on time. I've gotten
Great compliments & can't believe I didn't spend hours
Getting my hair done.
I bought two wigs from ElevateStyles and the service was fast. My only concern was the wigs, one did not fit my head and it did not look good.
I was looking for a unit that is always sold out at my 2 favorite beauty supply stores. I did a google search and saw it was available on ElevateStyles. It came to me within a few days and it's perfect. I will be buying from you again
ElevateStyles is great! They have awesome products, great prices and fast shipping. I'm in California and my order was delivered within 5 days. With service like theirs I will continue to order from them :)
The order arrived on time, and in good condition. Plus, it was exactly what I ordered. I was very happy with my order.
The package came within the same week and the hair looks amazing. I would definitely order my wigs from elevate styles from now on.
I purchased a 60$ wig Sensationel swiss lace frontal Rachel. It was supposed to be a human hair hybrid mix. The whole wig was cheap plastic that did not hold a curl and was very frizzy straight out the box. This was my first time trying this company will not order again. Also shipping took longer than other websites I have used.
Ordering was easy and simple. I ordered on a Saturday and received my shipment on Thursday. I will be ordering from here again.
I order a wig from this company in a purple color im so pleased i love my new look the delivery was super fast n customer service is awesome this is the best site ladies ur all haircare needs im telling all my friends thank you for all you do
I ordered and everyday wigs and all the additional items that come with it. In fact I ordered two everyday wigs, another of the same style but a fun hair color, and all the accouterments. I paid for the entire package and I also paid additional money for 2 day shipping. I'm expecting to hear something from the company but after two days I didn't hear anything. I find out after sending an email to customer service they were back ordered and I wouldn't be receiving what I ordered in time. My problem was that I was charged for all these items that were not in stock on my credit card which is a hassle to have refunded. I feel that they should make sure the items are in stock and ready to ship before you are charged. I was really looking forward to my new look and it turned out to be a fruitless hassle where I tied up my money for nothing and wasted time.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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