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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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1st off I was a new customer. I placed order on Monday morning@ 9:30 and Tuesday evening I contacted customer service as the status from getting ready had yet to change in over 24 hrs although the item was in stock. I was advised by customer service my order would ship on Tuesday. Wednesday afternoon, I received an email stating my address could not be verified, mind you this is over 72 hrs later. I replied via email to correct address information, I was told the item would ship shortly. I called back on Friday as the order status had not changed still not shipped. I contacted customer service who then advised me again the address needed to be updated, after advising the address had already been updated; I was placed on hold for about 10 minutes and was told shipping department had advised the item will in fact be shipped as of Friday. I must say this was a horrible experience for me as this purchase was something I needed expeditiously and being the item was in stock, I would have never thought it would take 4 days to process and ship when an item is in stock. I will never purchase from this site again
Elevatestyles, I love your products! Everything I ordered was right on time and to my liking. I definitely will.be ordering again soon! And I've been telling people wherever I go that gives me compliments on my wigs about your site
My purchase was in good condition when I got it, and came during the expected time. Also, I liked the shipment tracking to keep me informed on where my purchase will be.
Ordered the w ig 4/30. There were only sprigs of 30 underneath hair. None on front. Not very pleased with that. The hair is full. Looked afro like in description more of a curl.
Great prices and had exactly what I was looking for. Shipping was really fast. Will order again for sure.
The entire process was very smooth. There was an update on every way of process. Tracking was easy. Great way to do business
The service at Elevate Styles was great. I liked how they showed a map in tracking to show exactly where your package was. Unfortunately the wig was too small. After paying $9.00 to have it shipped, I wasn't going to pay to send it back plus lose the initial $9.00.
Great company, wonderful quality, fast shipping. Offer a variety of things at a very affordable price.
The wig styles, price and response times are excellent. The wig looks like natural hair. It was the first blend that I have ever tried. I am very pleased with my purchase
Full of body no shedding. I personally left out my natural hair around my edges for a more real look and this is a perfect first wig for me. Doesn't look "wiggy" at all which is also a plus. The price was right; just need to see the duration of the life of this wig.
Fast shipping, great unit; please a keep a full inventory of this one as I'll definitely order it again.
I place my order because im going away for vacation, I was very very happy to see my package at the door in less than five days. Oh not to mention the hair is the bomb, I am very happy. I will definitely order from this company again, along with that hair.
Thank you so in love.
Great experience! Fast delivery and great product. No complaints! I'd shop again! Can't wait to order more things in the coming months!
I was happy with the fast delivery of my order. I had questions before I placed my order on line. I called on the phone and my questions were answered nicely
Great products, with fast and easy shipping. Exactly what I was looking for. Price was good. I will definitely continue ordering from ElevateStyles.
Great prices, fast delivery. Items package well and neat. All correct items was in the package...
Where: Found on YT review
Website: clean and easy to navigate
Stock: very well stocked with multiple items to choose from
Item: Outre Big Beautiful Hair 4A kinky LOVE LOVE LOVE very well made so light and fluffy and very easy to customize. Blends beautifully with hair. Half wig can be worn half or full fits even larger heads!
Shipping: super fast and very great communication
I live in Ireland and it did not take a week for the wigs to be delivered. One of the wigs was not as soft as I thought it would be and I'm kind of skeptical that it might tangle alot and not last long, but that's yet to be seen. They both look good and for the price they are worth it.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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