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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I love my wig! The texture matched my hair so well people thought it was my real hair. I am glad elevate styles has a variety to choose from.
Got my order in two days. No complaints whatsoever. Will be using them from now on as they're cheaper than my local Beauty Supply store.
The hair came quick and was just like it was described. Great packaging and fast shipping. Will definitely shop again for my hard to find hair needs
Ce fut vraiment une bonne expérience, je repasserai des commandes bientôt! Merci pour votre expertise Elevate Style
Incompetent staff sent me wrong order. Poor customer service did nothing to rectify the matter. Thieves did not refund as requested.
I would definitely recommend to anyone. The service was fast, efficient and I received exactly what I ordered. Actually, it arrived a little early. I was happy because it was a gift for someone so for me the sooner the better.
I absolutely love it. It came out the pkg ready to go. I work with the public and can't tell you how many people have asked for my stylist's name. LOL
The hair is just EXTREMELY thick and not in a good way. It's a type of wig you REALLY have to do your own work to and it shouldn't be like that.
The shipping was pretty fast considering that i'm from spain. The quality of the wig is amazing. The texture is so fluffy and the curls so natural, it's like my own hair but much much better, so it's looks perfect.
Quick arrival
Good condition
Like packing
My package was here when I arrived home in a couple of days I was very excited to receive it well package quick and efficient I will deal with this company again
The order came fast and I LOVE my hair! I will definitely be ordering from this site again. I am always skeptical about ordering from online stores because of some of the stories I have heard, but I am a lifetime customer.
Not sure I like this hair yet. Have had it in for 2 weeks. The older it gets the better it looks. I've worn a different brand of hair for the last 10 years. Could be the color I chose.
I love them, the texture is so beautiful! I cant decribe how much it fits me! Alothouth my head is a little big and i first was afraid it wont fit me but it did! Even the shipping cost were not so expencive to germany then the other websites thats what i liked also about elevate style that the shipping cost werent so high! And the shipped really really quick!
Yo I got my stuff super fast! I'm in Cali and I believe this company is in the East, ordered Wednesday had ALLL my stuff Saturday morning. Just off that, this will def be my go to site
I ordered the hair on a Friday late morning and had it in my hand Monday afternoon, which was ahead of schedule and fast! I also appreciate their low, flat shipping rate, not always the very lowest but close. I have already placed an additional order and will continue to order from them as long as they continue the great service they have been. Great job ElevateStyles!
My experience was good, wish they offer better shipping options. I like the fact they carry a few styles not seen on the other websites!
Love my wig. It's everything I paid and hoped for. Will buy other unities from this site. Really satisfied with the service.
This is the FIRST and LAST time I will make a purchase from this business. I purchased a Beshe wig unit and I love their brands. So, to be told that just because the merchandise is defective or 'buyers remorse' was not a good reason to expect the company to pick up the cost of the return and refund the full purchase price without imposing a restocking fee is beyond 'good business' practices. I mean really... I received the unit and the front of the wig was frizzy and straight in sections and appeared to be warn or poorly packaged. Customer service blamed the supplier and could not offer any more than that. When I asked if they could at least pick up the cost of the return, I was told that it was there policy to go through the RAM process. Thank goodness I only ordered one unit. Stay away folks... as long as your order arrives in perfect condition you have no worries, but if there is a problem you could be left with a little less money in your pocket and a bad experience.
This was my fisrt time shopping at elevate styles. I am pleased with my purchase so far. I plan to order again in the future.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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