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Electronic First

How would you rate Electronic First?
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Arizona
1 review
0 helpful votes
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Total legit
January 12, 2021

Was nervous about making the purchase didn't want to get scammed but all the reviews kept saying it was legit so I tried it got my code within 2 minutes of purchase!

Date of experience: January 12, 2021
Australia
1 review
0 helpful votes
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Fake product key
January 9, 2021

I purchased Microsoft office pro plus 2019 and they sent me a code that has already been activated elsewhere. Just send me a genuine code please! Sent you emails already

Date of experience: January 9, 2021
Mauritius
1 review
0 helpful votes
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Trustworthy
February 22, 2021

I was very skeptical at the beginning, fear to be scam like many of us. BUT I WERE COMPLETELY WRONG ABOUT THIS WEBSITE.
This is website is very RELIABLE and the speed they treated the order is COMMENDABLE.
I can ensure you that you can trust this website.
Thank you for reading

Date of experience: February 20, 2021
Florida
1 review
6 helpful votes
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DON"T USE
February 1, 2018

Purchased a XBOX LIVE Gold for USA. They sent me a code that did not work, wrong region and tried to get me to go Incognito Mode on Google Chrome to activate different ways. Obviously Fraudulent. Come to find out it was a Brazil code they sent me and wanted me to pay $5 more dollars for an USA code. Luckily, I purchased through PAYPAL and it clearly stated I purchased an USA code. Started a claim through PAYPAL and they refunded my money. DON'T USE THEM! Or if you do make sure you go through PAYPAL

Date of experience: February 1, 2018
James L. Electronic First Rep
over a year old

Hi Stephany

Apologies for the inconvenience caused.

Microsoft made changes to region of the codes without informing suppliers which caused an issue when this purchase was made.

We regret that we were unable to offer you the experience you deserved.

A full refund was issued in this case.

For help or further enquiries please get in touch - sales@electronicfirst.com or via our live chat service.

Kind Regards

EF Support

California
1 review
0 helpful votes
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I bought Outlook 2016 no help from them I finaly got it. When I called it was busy then blocked and the website is impossible too.

Date of experience: October 12, 2022
GB
1 review
0 helpful votes
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Redeemed code already used
September 19, 2022

Purchased a serial key from electronic first, who messed me around xbox live chat Stated it was already redeemed. Scammers

Date of experience: September 19, 2022
GB
1 review
0 helpful votes
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Found 2 games here at half the price elsewhere. Website is easy to use, prices are fantastic, redemption codes delivered almost instantly. Very good service, would highly recommend!

Date of experience: August 6, 2021
Missouri
1 review
0 helpful votes
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Got product I paid for. No issues. Was a little bit odd as I had to confirm address and phone number in an email. However they worked quickly and I had my code I asked for.

Date of experience: April 14, 2022
Ireland
1 review
0 helpful votes
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I bought a Steam Key, was delivered in less than 3 minutes, product works fine, installing a s I type. Would recommend to a friend.

Date of experience: February 12, 2024
Virginia
1 review
2 helpful votes
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Possible scam
September 16, 2017

If I could give it a zero rating I would. Ordered Xbox live card today and nothing was sent over. No confirmation and no code. Sent them a email and no response. Please beware of this place.

Date of experience: September 16, 2017
James L. Electronic First Rep
over a year old

Hi Jen,

Apologies for the inconvenience caused.

We advise customers to check there spam / junk mail for codes. Also check your email registered with PayPal for the code.

During peak times it may take a bit longer for us to get back to you, we do also have live chat support 24/7.

Kind Regards

EF Support

sales@electronicfirst.com

Massachusetts
1 review
0 helpful votes
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Xbox game pass ultimate
October 21, 2021

Legit and very swift to deliver. I just gave it a try today and within 3 seconds got a mail of payment confirmation and within seconds the code was sent.

Date of experience: October 20, 2021
Greece
1 review
0 helpful votes
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They are liars and thieves. I did not receive my product and not even the refund they had promised. SCAM.

Date of experience: April 10, 2024
New York
1 review
3 helpful votes
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Scammed
May 29, 2023

It required an ID because I was "suspicious" and when I went to refund my order it said there was an "issue".

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Date of experience: May 29, 2023
Nebraska
1 review
1 helpful vote
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Alright
June 21, 2017

I got the code put it in and it didnt work. Then i put in on xbox.com and it went in.
Paypal sent a message that said that the order seems suspicious. But at the end the order did go though

Date of experience: June 21, 2017
Florida
1 review
0 helpful votes
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Great price, Great value!
February 14, 2022

Quick responses, great communication, and best of all a great product at an incredible price! Will definitely buy from them again. Thank you!

Date of experience: February 14, 2022
Germany
1 review
1 helpful vote
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False code
December 16, 2021

________THIS IS CALLED SCAM______

I received an incorrect code(Steam 100€), I tried it more than once and it did not work, I sent two emails before 16 hours to you, but I did not receive a response to solve the problem____THIS IS CALLED SCAM______

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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I "bought" a Switch game. Quotation marks because essentially I got a Nintendo Account linked to my Switch. Got a password for that account to enter the Nintendo Eshop, and redownload the game I "purchased", plus any other game I want from that account. Also got a warning to never delete the game or the account after downloading, because I might lose the access to it. I felt sick, because nothing suggested that this is what I buy, I tought I will get a key of some sort. I couldn't access the Nintendo eshop after a couple of days with the password I've been given - which I expected to happen as they have access to the email for that account - so yes I could have played the game as long as that account is linked to my Switch, which is dodgy as hell. Instead I got rid of the whole account from my Switch, and yes of the access to the game, and accepted that I've been scammed of some money.

There's always a bit of dodginess to these kind of sites, but this was the first one for me that's a total ripoff.

Date of experience: January 7, 2024
California
1 review
0 helpful votes
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As many other people have mentioned; they send already claimed codes then tell you to reach out to Steam Support to get the situation resolved..

Date of experience: June 6, 2021
Kentucky
1 review
6 helpful votes
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Absolute Fraud
December 9, 2019

Threatened: PAYPAL Adjudication. Bank Adjudication. Law Enforcement Reporting. To get my 81+ dollars returned for (2) PS+ 12 month subscriptions. DO NOT DEAL WITH THIS SITE!

Date of experience: December 9, 2019
New Jersey
1 review
0 helpful votes
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Purchased a 12 month PlayStation Plus membership- it was sent to my email within a few minutes. Code worked without issue, will use them again!

Date of experience: December 25, 2021

Overview

Electronic First has a rating of 2.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Electronic First most frequently mention phone number, customer service and personal information. Electronic First ranks 95th among Virtual Goods sites.

service
65
value
67
shipping
59
returns
47
quality
61
This company does not typically respond to reviews
+40