ElderHelpers.org

Don't listen to the reply of this message. This website is a scam to make money off of volunteers and take advantage of the elderly. I don't see anywhere that I can "log hours" and yes I did find someone to volunteer with but there is no way I am telling you all my name or hers. They are over charging her and are RUDE to her. And the point of VOLUNTEERING is GIVING, you should not pay for mileage for a willing volunteer. My elder is going to be sooo upset when she finds out that this is going to be an horrible disaster to try and cancel her membership. I like how the replier, replied to someone and suggested they know who the person was and said they "abused the website". How do you know who that person is on a review site? YOU all are the one doing the abusing. I hope you guys get a class action law suit and you have to pay back every penny to anyone who has ever been charged by this "service". Why in the world would someone continue wanting to be charged after they have already found their volunteer? I'm so sad, because I am really happy my elder found me and then I realized what a horrible "organization". Wow, taking advantage of the elderly, that's really classy. Sorry, this is a bit of a rant because I am so upset about this.

I do not get yet the experience of volunteering but I am excited.Thank you for you

After paying the $319 yearly fee, I was unable to find any volunteers to call me back after contacting over 25 volunteers listed on the website. Two people called back, and one declines saying she didn't even know her name and info were being listed as she denied volunteering or applying to volunteer with this organization.
When I emailed ElderHelpers for assistance in finding a volunteer, they kept emailing me their link to FAQ's and did not help. When I asked about a refund due to their volunteers not calling me back, they wouldn't help me until I gave them a list of all the volunteers I called and their respective responses.
Basically they use these paying customers to weed through their volunteer lists for them, and they do not help in any way finding anyone.
I finally demanded a refund and they would not give it to me until I threatened to report them to the Better Business Bureau, and then deducted a prorated monthly fee for doing absolutely nothing but putting up a volunteer list of people who don't want to volunteer.
SCAM

I am hesitant to volunteer for them as they are not BBB accredited. Also, when I did a search for their phone number, it also shows this website, www.healthyyears.org which links back to elder helpers. The testimonials on their site look fake to me and there's just something that doesn't give me the warm and fuzzies about them. Its almost as if they are taking advantage of volunteers desire to help and definitely a subscription based thing for the elderly, a reoccurring cost, is just what the elderly don't need. But then again, look at the nursing homes and assisted living, they charge a fortune. And if you had to have someone come to your house a few hours a day, that would cost you way more than $49 a month. They have 5 complaints on the BBB in 12 months and a B rating which is OK at best. They need to raise it to an A. The real issue and question is. Can they provide enough volunteers in your area and if they don't have volunteers in your area, they should be upfront about it, and shouldn't charge you. I don't want to volunteer for any practice that is shady. They have no staff so thats why they can charge only $49 a month but they might not have enough volunteers from what some of the ads on here suggest. I've never seen them advertise anywhere to get volunteers other than their website and I wonder how many more web domains they own? Its a good concept if they can get enough volunteers, but like all volunteers, you have to keep replacing them because their lives change and they stop doing it. They seem to be relying on a workforce that they have no control over.

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Hello Mary R,.
In your first response to my original review you called me names and told me I was mentally ill (I have copies of it). You were so disrespectful, I decided to research your company.
I uncovered facts I could have easily used to give a deeper review of your company (not a good one, I assure you); yet, I decided to let it go and stop wasting my life on you.
However, YOU couldn't let it go and eventually you posted a second response with a threat of legal action, if I did not take down my review.
(I have copies of your public threat and will be happy to post them since you deleted it - I also noticed another reviewer mentioned you legally threathened her, too).
And of course, I reported your threat to Sitejabber. They must have talked to you because you deleted both your first disrespestful response and your second threatening response, and then you posted a response with a civil tone (which I appreciated).
But because you can't control me, you are now disrespecting my freedom of opinion again, by saying "this complaint has been annulled and must not be considered where company image and its services are concerned."

Mary, Mary, Mary, you brought me out of the woodwork with your third disrespectful response, which compels me to give this second review.
I'd like to end this review with 2 statements:.
(1) My personal experiences with you have been bad, and I have given two reviews of it - as is my right to do.
(2) You have one opinion of yourself and I have another, which you cannot change.
May there be peace and quiet from here on out,.
Joy B...