website thubmnail of eFlorist UK
How would you rate eFlorist UK?
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GB
1 review
0 helpful votes
Follow Leila R.
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Disappointed
November 15, 2021

Thank you very much for delivery in time.
The package was a bit weary, the vase was plastic (I did not look, just added it up assuming that it was glass) and cracked.
The roses are ok but not like they look on the picture. Next time I'd rather by in Sainsbury's- same amount, even better look and twice cheeper. I do not want to upset anyone and I am grateful for what I have got. However this is my genuine thoughts about this purchase.
The only advantage here is that I am not guaranteed that Sainsbury's will have same ones when I need them unless I order them. These roses were delivered to my door which is also convenient.
My gratitude and Kind regards!

Date of experience: November 14, 2021
GB
1 review
0 helpful votes
Follow Alison P.
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Omg how disappointing. What a rip off, hardly any flowers for the money. I order flowers on line a lot and thought I would give these a try - never again! Other flower delivery company give you so much more for your money.

Date of experience: January 24, 2022
GB
1 review
0 helpful votes
Follow Paul M.
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Terrible
February 17, 2022

Ordered a "large bouquet" for my wife and I's wedding anniversary with flowers that matched the flowers we had on our wedding. Honestly, I could've picked better flowers with my eyes closed 2 weeks ago when the flowers were still alive! I could've also picked more and arranged them better! The look absolutely nothing like the pictures, just less of everything!
Thanks Eflorist, literally, for nothing!
Do not use this service! Waste of Money!

Date of experience: February 17, 2022
GB
2 reviews
0 helpful votes
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Lovely and Wonderful
November 19, 2021

My friend was very happy and excited about her gifts. Thanks again eFlorist another amazing package both flowers and hamper. Great delivery also and on time with updates on delivery every step of the way. Happy New Year 2022 and Blessings to greater things.

Date of experience: November 19, 2021
Netherlands
1 review
0 helpful votes
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Hit and Miss
January 21, 2022

I live abroad and used eflorist to send flowers to loved ones for special occasions. Sometimes they are nice but other times the bouquet is small and unimpressive. On a few occasions, the flowers have died within just a couple of days and any attempts for a refund or to send new flowers have been met with very unhelpful and dismissive comments from their customer services. It's a shame because in the past, eflorist have been good but I won't be using them in the future.

Date of experience: January 20, 2022
GB
0 reviews
0 helpful votes
Follow Beverley W.
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I ordered a beautiful bouquet yesterday 20th online, to be delivered to a friend recovering from a serious operation. I admit to being somewhat nervous, not having seen their range in person, only online. Well, they were delivered promptly this morning, and I received a photo via messenger from a member of the household, and they were beautiful beyond expectations. Thank you so much eflorist, for such a wonderful service, delivering happiness to a special lady.

Date of experience: January 21, 2022
GB
1 review
0 helpful votes
Follow Alison S.
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Quick service
October 15, 2021

Really like how simple your online service is, I dont actually get to see the finished product when delivered but your sight is so easy to use, all just a few clicks away.
Thank you for a top notch service

Date of experience: October 14, 2021
GB
1 review
0 helpful votes
Follow Simon M.
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The flowers were ordered online as a way to cheer up my girlfriend who has been unwell.
The process was quick and easy and the bouquet was great value too.
The flowers arrived and they were beautiful, a stunning collection of Roses and Lily's which bought a massive smile to my girlfriend as an unexpected surprise.
I will definitely be buying from Eflorist again

Date of experience: February 17, 2022
GB
1 review
0 helpful votes
Follow Trish B.
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Awful
December 29, 2021

Ordered large bouquet... glad I didn't order small... awful... the 'large' bouquet was just a bit bigger than my hand. Flowers were wilted and the price of flowers didn't reflect what was shown in the picture.
It was for my daughter who had been ill to cheer her up... I'm surprised she didn't have a relapse. I could have got a better/ bigger bunch from the local garage at less than half the price.
Extremely disappointed please avoid.

Date of experience: December 29, 2021
GB
1 review
0 helpful votes
Follow Michael O.
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Waste of money
June 15, 2023

Ordered for my wife Birthday gave date order owed by them. Find date had been changed for following day. Flowers delivered left sitting in hot sun for 8hrs. Amazon delivery. Wife opened box found ants and flowers in a bad state.
If delivered on the date given would have been in and al ok. But disaster. Would not use their services again.

Date of experience: June 15, 2023
GB
1 review
0 helpful votes
Follow Tom L.
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Cannot recommend enough
November 16, 2021

EFlorist UK is my go-to place for ordering flowers, every time I've ordered the service they provide has been brilliant from the point of ordering to delivery. The flowers look amazing and their customer service are both super quick to reply and very helpful. Cannot recommend enough!

Date of experience: November 16, 2021
India
1 review
0 helpful votes
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Easy, reliable & best!
February 27, 2022

Despite being out of country, I was able to track & ensure the flowers were received well & within good time as a suprise for my friend's birthday. Staff were very supportive and quick when I requested ammendments as well. Very easy, reliable and fuss-free. Will recommend!

Date of experience: February 27, 2022
GB
1 review
0 helpful votes
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Nothing as I expected
October 5, 2021

This is the first time I'd ordered flowers online and the last.We're for a distant friends 60th birthday and I was embarrassed when she showed me a picture of them. Absolutely nothing like advertised picture even when the roses come out. Only positive they arrived on time

Date of experience: October 5, 2021
GB
1 review
0 helpful votes
Follow Geoff D.
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I ordered a £40 bunch fit for royalty for a delivery to a special person. What arrived was rotten, mis-sold and representative of much cheaper bunches on the same site. A request for a refund was flatly refused. This company embarrassed me and quite frankly I cried on what was supposed to be a special occasion. Please don't make the same mistake as the £15 bunch from Morrison actually made the bunch from eFlorist look cheap and tired with wilting petals and the minimum of flowers...

Date of experience: October 29, 2022
GB
1 review
1 helpful vote
Follow Paul K.
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Terrible value for money
December 5, 2020

Bought for my wife's birthday. How disappointed when you spend £40 and get a worst display than a cheap forecourt garage. I was really embarrassed when my wife showed me them. One photo is what I was expecting the second is what arrived. Teach me now to read reviews first

Date of experience: December 5, 2020
GB
1 review
0 helpful votes
Follow Russel V.
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Delivery was on time. Although what makes my recipient disappointed are:
The wrapper looks like it was not even thought about, nothing special about it. Also, the bouquet I ordered was large, but what was delivered is only just the standard size. I regret not ordering flowers from the grocery stores instead.

Date of experience: February 12, 2022
GB
1 review
0 helpful votes
Follow Charlene W.
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Great online florist, would order again
August 16, 2021

I ordered some flowers for my sister's birthday from her children. The selection I chose were beautiful and on offer plus included some free chocolates too. I had emails/texts about the delivery date and time and when the flowers were delivered which was very helpful. I would definitely order from here again.

Date of experience: August 16, 2021
GB
1 review
0 helpful votes
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Amazing
July 21, 2021

I always buy my flowers from eflorist UK. The site is easy to use and has a lot of choice. Fair pricing and the flowers always last! This last purchase was for a thank you and the recipient was absolutely made up with how beautiful they are.

Date of experience: July 21, 2021
GB
1 review
0 helpful votes
Follow m b.
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I ordered flowers for my aunt via the service. I got the impression that they were delivered by local florists like interflora which is what I wanted. The pictures on screen showed them nicely arranged in a vase. It was only after I placed the order and paid that I found that they were to be delivered flat packed in a box by a courier. Very disappointing and feel let down. Will revert to Interflora next time

Date of experience: November 11, 2021
GB
1 review
0 helpful votes
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My Recent Order.
December 15, 2021

Quite easy website to use. Costs and delivery method very clear. Was also impressed with the variety of gifts which could be added, surprised that some were also free, which made a pleasant change from some other sites. Have previously ordered from the site and found the quality of the product very good and long lasting decided to place another order. Would thought recommend the site.

Date of experience: December 14, 2021

Overview

eFlorist UK has a rating of 2.4 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFlorist UK most frequently mention customer service, day delivery and large bouquet. eFlorist UK ranks 3rd among Flower Delivery sites.

service
1,245
value
1,236
shipping
1,170
returns
323
quality
1,136
+563