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EduBirdie has a rating of 4.25 stars from 570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EduBirdie most frequently mention great experience, due date, and research paper. EduBirdie ranks 26th among Essay Writing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
3,157 reviews
No positive highlights yet
The scholarship essay was vitally important for me and my career. I was hesitating whether I could entrust such important deal to online resource. I read the feedback, discovered everything about the reputation of the website and decided to take a risk. And I was not mistaken. I received a scholarship for very reasonable price. No scam and I will feel extremely safe in future and trust everything needed to edubirdie.
This was my first time having someone write a paper for me. Taking 6 graduate courses can get overwhelming and I was cutting it close with time due to ALL my courses having assignments due the same week/day (rare occurrence). I have a Premium Grammarly account & they actually advertised EduBirdie. I took a chance & am beyond satisfied! I received a very well written 700+ word paper on topic and purpose with credible sources in less than 24 hours. I will definitely be using EduBirdie again in the future.
Scribbr, a site that is a "free plagiarism checker in partnership with Turnitin" found a high AI possibility in 2 of the paragraphs, so I requested a refund. The refund was denied because *their* AI checker did not find the same results and I was told "the checker you have used is not reliable (at the moment, only Turnitin and Copyleaks checkers are considered to be reliable)."
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The writers not follow the instructions for homework! Even after 3-4 revisions, the writers don't do a good job! They are okay when it comes to writing essays!
Gave it a try since it popped up on my laptop
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Enxhi!
Thank you for sharing your feedback with us!
My name is Vanessa, and I am really sorry that our service didn't meet your expectations. It was an uncommon instance, and we would love the opportunity to make it up to you! We value our customers the most and we always tend to learn from our mistakes. As a token of apology, we would like to offer you a discount on your future order. We would appreciate it if you could check your private.
Your satisfaction is important to us, and we will ensure this does not happen again. We would be grateful if we may have another chance to assist you in the future!
Sincerely,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I piad for research and power point presentation papers. I got the research papers but BOT the Power point
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, beastxtrick!
Thank you for leaving us a review!
We care deeply about your experience, and we failed to meet our regular quality standards. We are very sorry for the issues it has caused you.
As a token of apology, we would like to offer you a discount on your future order! We would appreciate it if you could check your private.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance!
Warm regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I gave the site a one star because I paid for an assignment and the guidelines were not followed. When I reached out to them they stated I was past my days for revision. I showed them proof where I had just received the grade and they still wanted me to repurchase another paper
Hello D B!
We are sincerely sorry to hear about your less-than-perfect experience with us.
Unfortunately, we may offer the free revision period only within this time frame:
- 14 days for orders less than 10 pages,
- 30 days for orders that contain more than 10 pages.
Taking into account the large number of orders we handle daily, we cannot offer an unlimited revision period. However, we currently have an option to add a Grade Guarantee service to your order.
We are striving to deliver the best for our customers and ensure their needs will be met in the fullest extend. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Best regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
Writers are not proficient in topics, low quality works with errors. Support is ridiculously useless, they just try to waste time
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Molly!
Thank you for leaving us feedback!
Our main goal is to provide our customers with top-notch papers, and it seems we have missed the mark in your case. Please accept our sincere apologies.
We would like to inform you that our Quality Assurance team took over the case, and the order is canceled now!
As a token of our gratitude for your loyalty and as a means to express our deepest apologies, we would like to offer you a discount on your future order with us.
We would appreciate it if you may check your private.
While we know it can’t exactly make up for the inconvenience we caused, we hope it’ll go some way towards making amends.
Your experience with us is our top priority. If there is anything we can do to improve your time here with us, please let us know, and we will do our best to accommodate you!
Sincerely,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I have done an assignment for this company the first one I pay 324 and I fail on the mark I have to resite the whole year then again they select another writer all of them not good they just taking your money for nothing i had really true story with them and i have the order number as well
1/ ******* this one fail
2/ *******
Products used:
writing services
Thank you so much fr fr fr y'all get me through college all time time excellent prices because i'm lazy as hell i'm not doing none of that work
Because i’m lazy
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Cameron, thank you for your kind feedback!
We are glad that we were able to offer top-notch service! I would like to elaborate on the 1-star review. We do try to provide the best in service to all our customers and according to your review, it seems the one-star could possibly be a mistake.
If it is not, please do let us know of any issues you have had and we will be glad to make them right! https://edubirdie.com/contactus
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I was missing answers to questions and could not get the writer or customer service to help me correct it. I am stuck now hiring at the deadline using another website. You should also!
Google suggested
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Kimberly,
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we're sorry we could not provide our usual high service standards to you.
As a token of apology, we would like to offer you a bonus. We would really appreciate it if you could check your private.
Your experience with us is our top priority. If there is anything that we can do to improve your time here with us, please let us know and we will do our best to accommodate you!
Sincerely,
Josh, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I am first time user. I had to supply the text book in pdf format. No one could help me
I needed help without h a critical review essay. EduBirdie failed to help!
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Craig!
Thank you for reviewing our website!
Our writers are glad to help you with any type of assignment; however, we may work only on the basis of the instructions you have provided.
Unfortunately, not all the books are available in our library, so if your assignment is based on a particular work, it has to be uploaded to the order page so that the writer can proceed to work on the task.
As our system records show, the book was not provided to the writer; unfortunately, thus the expert was not able to continue working on your order.
We are sincerely sorry that we have not managed to help you with this task.
Please let us know if you have any additional questions, concerns, or comments or if we may be of assistance at any point in the future.
Warm regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I am first time user. So far, so god.
I had used it for several papers I had missed or procrastinated on and the papers I got back are far from disappointing. Post-secondary papers are far too complex for these writers to meet requirements, I don't put the full blame on the writers but their policies make no sense at all. No refunds but they could redo the assignment for you I received an F on every paper I've done through them. Luckily my prof gave me a second chance to redo them as I went through and redid all of them myself, even with the redo I got from their end come to about the same result. Post-secondary students stay away may work for high school students, their essays are usually full of meaningless big words that don't correlate at all with the required information. I hope one day to get a refund because this is ridiculous.
Please, accept our sincerest apology for this situation. This is certainly not the level of service that we would like to provide you with.
Unfortunately, we are unable to guarantee the highest grade for any work. For this reason, we have the "release payment" option, which allows you to check your full paper to be sure you are satisfied with it and if necessary ask the writer to revise it before paying (releasing money to the writer).
We are very upset with such a case. We will do our best to investigate such situations and improve your impressions in future papers.
Thank you for raising this matter and giving us an opportunity to perform even better. If you have any questions or doubts, please do not hesitate to contact us at any time.
I placed an order last week for writer joseph then last day was yesterday and he didn't replay to my text and he didn't send me anything and i lost points for my project and other writer did it for me.
Never gonna use this web anymore
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Mario,
We are sorry your experience with Prof. Joseph was less than perfect! We want all of our customers to be happy, so in order to apologize for the mishap, we are offering you a discount on a premium writer for your next order. The discount link was sent to your email.
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Warm regards,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
The paper recieved a failing grade, and contrary to their own FAQ on refunds they immeditately declined offering any refund or compensation. Their own customer service agent had confirmed prior to me placing an order that in the case of a failing grade they refund that element, but when the failing grade was recieved they said that there was "no guaruntee of the highest grade for any work". When paying for 5+ references, the author used the same paper x5, not 5 different references, and this paper cost £350. This website is essentially stealing with extra steps, and customer service agents who are more than willing to say anything to separate you from your money, then completely contradict what is written on their own website and confirmed prior to sale.
Scam, avoid. 0 stars if it was possible.
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Theodore,
Thank you for taking the time to provide your feedback. We are really really sorry that our service didn't match your expectations.
We have the preview option as we want to make sure that each and every customer is satisfied with the quality of the paper provided. According to our terms of use, the cancelation request is available to you as long as the funds were not released to your writer. Here's the link to check our terms and conditions: https://uk.edubirdie.com/terms
We understand how frustrating this experience must be for you! We would like you to know that we are working hard to improve your time here with us! As a token of our gratitude for your loyalty, and as a means to express our deepest apologies, we would like to offer you a bonus on your future order. We have emailed you a discount link and we hope that this will smooth things over!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I used EduBirdie for the first time and went to do and order. Everything was good and then I submitted it to my professor and she graded it with D, saying there is a lot of things that were missing and I didn't even get e refund or anything with this. Never using this site again!
No help whatsoever.
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ivan, thank you for your feedback!
We are sorry your experience was less than perfect! We provide a pre-paid service. So you are making a deposit, but the amount does not go straight to the writer, you are paying to the writer only when you are totally satisfied with the paper. Our refunds policy allows you to claim your money back as long as you haven't released them to your writer. We immensely appreciate you bringing this issue to our attention. This is not the experience we wish to create for our customers and we will definitely work on the improvements. As a token of apology, we would like to offer you a bonus if you will ever decide to give us another chance in the future.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
Unfortunately this was my first time using this service and I never will again. I recommend everyone to hold onto their hard earned money and go anywhere else. This site's reviews are all paid bots/fake. I ordered a paper from a "5 star professor". However Professor Lily's paper was not acceptable for an university level psychology course. AVOID HER AND THIS SERVICE. Did not receive a single mark. It was a zero.
Customer service was unhelpful, and their policies are not clear. This is set up as a scam which I unfortunately fell for, but I hope everyone reading this learns.
Tip for consumers:
AVOID WITH YOUR LIFE.
Products used:
Nothing. 0%. Full F.
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sarah,
Thank you for your feedback. We’re sorry to hear you had a less-than-ideal experience with our service.
As you know, we have a large pool of writers. Before joining us as a member, each candidate undergoes a testing and identity verification process. We also don’t tolerate fake reviews. All our customer verify their experiences with the order ID number.
We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process. This experience doesn’t align with the high service standards we hold ourselves to. We are pleased to offer you a discount code if you decide to give us another shot.
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
The wrieters never follow my instructions, and it seems they don't have clue what is research proposal.
Hello, dear Customer!
First of all, we would like to apologize for the mistakes and the inconvenience we have caused you. It’s not our usual standard. Our Quality Assuarance Team has already checked your order and canceled it. To avoid a similar inconvenience in the future will investigate the issue with your writer.
But we still hope to see you among our valued customers in the forthcoming future!
EduBirdie Team
After I sent in the full rubric when I submitted the paper I got a grade that I was not happy with. The writer didn't put quotation marks on the quoted parts and was also changing topics when they weren't supposed to.
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Luis!
Thank you for your feedback!
We care deeply about your experience, and we failed to meet our regular quality standards. I’m very sorry for the issues it has caused you.
As our system records show, your writer has revised the paper according to your comments, and the new file was uploaded to you.
We would be glad if you may update us - was your issue resolved, and did the revised file meet your expectations?
Your experience with us is our top priority. If there is anything that we can do to improve your time here with us, please let us know - we will do our best to accommodate you!
Thank you again for taking your time and reviewing our business!
Warm regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
Absolutely appalled by this company!
Don't expect any support when they give you a deadline then don't deliver!
After being told 3x in 24 a new writer would be supplied and my piece would be written they didn't bother. The customer service was a joke and I was never able to speak to a manager! I had the same automated response and was given no discount when I wanted to chose a new writer!
Horrible service! Stay clear!
Tip for consumers:
Don’t use! Get a proper extension and do it yourself
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Jordan, thank you so much for taking the time to share your opinions, they mean so much to us.
We are sorry to learn about your unpleasant experience with our team, as this is not our usual service. To make up for this inconvenience, we are sending you a discount on your next purchase.
Once again, we are so sorry for the inconvenience we have caused, and hope to serve you better in the future!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
Poor service, poor essay writing. Only out to prey on vulnerability of students. The writers are remotely based and have no clue what to write about. They do not follow instructions. The quality of the essay does not meet the criteria and the number of occasions I have used their services, they have failed me big time as a result I had to seek for a much better service somewhere else. I advise that anyone seeking their support should not even attempt. It is a waste of money and time. I will never use their services again. The second discount they give you is all fake too because when you apply it is 3 times more expensive than the initial quote.
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Jacqueline,
We would like to take this opportunity to thank you for taking the time to provide your feedback related to your experience on our platform.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would appreciate it if you could specify either your user or order ID so we could proceed with the investigation of your case at the shortest notice.
Best regards,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I have been a regular user of Edu Birdie and today was by far one of the worst cases. I ordered 2 pages for the work and most of the code was already written for the writer so it only needed a few changes, the writer informed me that I would need 4 more pages but there is never a code that takes that many pages when it is a simple task and most of it is already written? I then went on to contact live support and she informed me that I cant get a refund or a new writer since the writer has already been working on the task. I asked her can i see the work done so far and there was no evidence of any work being done so far and she told me to wait a few hours for him to upload the draft. I dont get why I would need to wait for something that is already "partially done" especially when the writer was online during this time and the excuse for not uploading the draft by the live support lady was that hes working on other assignments right now. How long does it take for the assignment to be uploaded? The writer told the live support lady that in reality 6 more pages would be needed when he told me 4 and in no way would that task ever take more than 2 pages maximum. Pretty Awful experience if I say so and very dodgy. I would advice you to avoid this website!
Tip for consumers:
Avoid at all costs!
Dear Steve,
Thank you for sharing your feedback with us!
According to our records, your order is in the finished status right now. The issue has been resolved and you have left the writer positive feedback.
We count 1 page as 275 words double-spaced. If you have a technical assignment that requires calculations, we would recommend you to check the "project price" option. You can always contact Support, our agents will be more than glad to help you place an order and pick the best expert.
If there is anything that we can do to improve your time here with us, please let us know and we will do our best to accommodate you!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
The professor promised me pictures to go along with the science paper he did for me. Not only did I receive a D on the paper but he never sent the pictures and when I tried to message him he never replied. Such a waste of money.
Hello G. A.!
Thank you for sharing your experience with us!
We have received your complaint, and we are really sorry that our service didn't match your expectations. To resolve your issue as soon as possible, we need some additional information. Could you please provide us with your order ID? Your detailed comment will help us to investigate the issue at the shortest notice.
We are eager to receive your feedback!
Best regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
The writer was decent but I get better grades when I do my own work getting all points. One thing was left out and it is suppose to be a paragraph per question. I got a 25 out of 35 so I was disappointed.
Referred from a friend
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Courtney, thank you for your review!
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.As a token of apology, we have added 15 coins to your rewards balance. You may activate the discount anytime from your account: https://edubirdie.com/customer/profile/reward_program
Meanwhile, we have also reopened the chatbox with your writer. We provide free unlimited revisions to correct the paper and make it perfect!
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. Your happiness is our number one priority!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
My advice to anyone I try them a lot and I have a dissertation and its fail on the mark i have to resite the whole year they found too much Plagiarism
Dear Jay,
Thank you for taking the time to provide your feedback!
My name is Jolene and I am really sorry that our service didn't match your expectations. It was an uncommon instance and we would like to make things right!
We are intended to provide only fair service and in case the plagiarism rate exceeds the acceptable standard, we will initiate the cancellation procedure for you.
We would appreciate it if you could reach out to us with the plagiarism report at your earliest convenience.
If you will have any additional questions, please, do not hesitate to contact me directly!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
I was so excited to see a site like EduBirdie to help with certain assignments. However, not all their writers are competent and follow directions (ex. Rubrics). I used Dr. Sonia, and she could not get the task right. I provided a rubric, examples, and time for her to make edits. I made the a HUGE mistake and released the funds before I got the final product. In the end she never could get it right and she never finished the task before it was due. In the end I paid $99 dollars for nothing and had to use another writing company who got it right the first time. DON'T RELEASE THE FUNDS UNTIL THE ASSIGNMENT IS DONE TO YOUR LIKING FIRST. Customer service doesn't help much and now I am out $99 dollars with no work to show for it. I NEVER GOT A REFUND and I never got my FINAL product I paid for.
SHE NEVER COULD GET IT RIGHT AND NEVER FINISHED WHAT I PAID FOR.
DON'T USE HER!
Tip for consumers:
NEVER RELEASE FUNDS, UNTIL YOU GET THE FINAL PRODUCT YOU EXPECT! NOT ALL THEIR WRITERS ARE COMPETENT AND FOLLOW DIRECTIONS, NO MATTER HOW MANY TRIES YOU GIVE THEM.
FIND ANOTHER WRITING COMPANY IF YOU CAN! NO REFUNDS ONCE FUNDS ARE RELEASE EVEN IF YOU DON'T GET YOUR FINAL PRODUCT. THE EDUBIRDIE DOES NOT CARE!
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ronya, thank you for your feedback! We're sorry to hear our service at EduBirdie did not live up to your expectations. Unfortunately, once you release the funds, you agree to accept the final product and the funds go straight to your writer. For this reason, we offer our customers to check the preview before downloading the paper.
As a token of our gratitude for your loyalty, and as a means to express our deepest apologies, we have added a bonus to your rewards balance! Should you decide to give us another chance, and we sincerely hope you do, please use this page to activate the discount: https://edubirdie.com/customer/profile/reward_program
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
They are not native english speakers... and even though that sometimes may not be a proble (my first language is spanish) their offies are located in Bulgaria. I found out after I had to call for a refund because my 15 page RESEARCH** paper was filled with nothing but personal opinions and biased guesses... it cost me from a B to a D and failed the class! The writer would adjust it here and there but never changed the actual problems. Incredibly disappointing and horrible. Save your money do not pay to this website
* EduBirdie attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Bob, thanks so much for telling us about this issue.
EduBirdie is a platform for professionals and freelancers passionate about writing. Each candidate undergoes a testing and verification process to ensure that the quality of writing matches our high standards.
This definitely doesn't sound like the service we try to provide. To apologize for your unpleasant experience, we're sending you a discount link you may use for your future order.
We hope you will give us another chance to make it right!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
So I used edu birdie at the start of the year 2022 and I made one order on it. The writer was outright writing random things nor relevant to my subject at all. So I requested a cancellation and refund but they refused me. Then during the year they made a payment policy saying after 6months after you've deposited you cannot refund it to your card. I got no email saying that they are enforcing this policy and they straight up want to keep your money on their platform so you can spend it on them. SCAMMERS
Hello Hao, thanks so much for reaching out and letting us know.
We are sorry that our service didn't match your expectations. According to our records, your order #4063975 was canceled in February and the funds returned to your available website balance. Our manager reached out to you via email grading the refund to your initial payment method on the 2nd of February, however, we haven't received any response from you. Unfortunately, according to our payment policy, you are entitled to request a withdrawal of funds from your Account Balance during the 6-month period from the day when the funds were deposited into the Account Balance. Upon the expiration of the mentioned period, we reserve the right to withdraw the funds from your Account Balance to cover the operation costs. Here you may find detailed information: https://essays.edubirdie.com/payment-policy At the present moment, the funds are still on your available balance as well as the additional bonus. You may use these funds for any of your future orders. Unfortunately, the refund request is no longer possible since the 6-month period has already expired.
We appreciate your patience and understanding on this matter!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415
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Hello evelyn!
Thank you for sharing your experience with us!
We are sincerely sorry to hear about your unpleasant experience with us. After we conducted the internal checking of your order, the AI-generated claim was not proven, and the paper was shown as fully unique and custom-written.
Still, we understand how frustrating it must have been for you!
To make up for it we would like to offer you a discount on your next order with us. We would appreciate it if you may check your private.
Please let us know if you have any additional questions, concerns, or comments or if we may be of assistance at any point in the future.
Warm regards,
Vanessa, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415