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So I used edu birdie at the start of the year 2022 and I made one order on it. The writer was outright writing random things nor relevant to my subject at all. So I requested a cancellation and refund but they refused me. Then during the year they made a payment policy saying after 6months after you've deposited you cannot refund it to your card. I got no email saying that they are enforcing this policy and they straight up want to keep your money on their platform so you can spend it on them. SCAMMERS
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Hello Hao, thanks so much for reaching out and letting us know.
We are sorry that our service didn't match your expectations. According to our records, your order #4063975 was canceled in February and the funds returned to your available website balance. Our manager reached out to you via email grading the refund to your initial payment method on the 2nd of February, however, we haven't received any response from you. Unfortunately, according to our payment policy, you are entitled to request a withdrawal of funds from your Account Balance during the 6-month period from the day when the funds were deposited into the Account Balance. Upon the expiration of the mentioned period, we reserve the right to withdraw the funds from your Account Balance to cover the operation costs. Here you may find detailed information: https://essays.edubirdie.com/payment-policy At the present moment, the funds are still on your available balance as well as the additional bonus. You may use these funds for any of your future orders. Unfortunately, the refund request is no longer possible since the 6-month period has already expired.
We appreciate your patience and understanding on this matter!
Sincerely,
Jolene, EduBirdie Team
support@edubirdie.com
+1 (888) 337 5415