Ednashworld

Very shady outfit. Deceitful, charge 7% insurance after online order is placed. Dishonest, told me insurance disclosed on left during online order, not true. Unethical, told me I couldn't cancel order since it was already sent to warehouse. Rude, I told the alledged manager I'd call the credit card company to reverse charges, he hung up immediately after telling me, oh thank you very much, in a most sarcastic tone.

I placed my order for a Samsung PN50B550 tv from Ednashword on 3/7/10. I called to confirm my order on 3/8/10. I was told that the tv was in stock and showed concern that my card had not been charged. I was informed from Breston that the card would not be charged until the order is ready to be shipped, then I was charged an additional 8% insurance charge.
On 3/9/10, a hold was placed on my card for the amount of the total, however there was no tracking number associated with my order. So, I called on 3/10/10, to get the tracking number. I was then informed by Breston that the tv was NOT in stock and had to be ordered from the manufacturer. I was told to wait until Friday to get an email with the tracking number.
Sunday, 3/14/10, I called again for the tracking number, since Friday they close at 3pm and Saturday, they are closed. I was informed that the tv was shipped out on 3/12/10, but since customer service was closed on Sunday, that I would have to wait until Monday for the tracking number, I sent an email after that call regarding the issue as a backup and never received a reply back. I once again called on Monday, 3/15/10, and was informed from Kevin, that the order would be shipped out o

They are a terrible company. I ordered a Sharp LC-C*******UN 46" LED TV around May 22nd or 23rd of 2010. I got the TV June 4th, 2010. Everything seemed fine. When I went to set the TV up I realized it came with the wrong accessories. Wrong TV stand, wrong remote, even the instruction manual was wrong. It came with accessories and an instruction manual for a Sharp LC-46SB57UN TV. A completely different model from mine. I called thier customer service to correct the problem. They told it would take about a MONTH, YES A MONTH, to get the right parts to me. Well, it's been almost 3 MONTHS and still nothing. I've called multiple times and get the same response. They tell me it's on the way or they tell me to call back tomarrow and speak to some guy named Henry who is never there. Once they even tried to sell me a wall mount instead of giving me what I paid my hard earned money for. Some nerve! So, I have this nice $1,100.00 TV, that I can't use, sitting in a box in my living room. I feel ripped off. I JUST WANT WHAT I PAID FOR.

After reading the reviews I was tentative about buying from Ed Nash World but figured they couldn't be all that bad. I called on April 2nd and asked if the TV was in stock, answer: yes, we have plenty. Asked if the TV was new and unopened, answer: yes, new TV. I asked if there would be any problems shipping, answer: nope, within 24-48 hrs. Called on the 7th and was told that they were running behind and it should ship on the 8th. Called on the 9th and they said that it was now going to ship direct from Samsung Warehouse on Monday and that I would get a tracking number on Monday via email from Samsung. I called back to get more information and they couldn't provide me any and that there was no number I could call to confirm. I CANCELLED MY ORDER 10 MINUTES LATER. Don't think you won't be the one this happens to. I did that already!

I hadn't read any reviews on this company prior to placing my order. This is funny because I went right to the internet to Google reviews on them immediately after I confirmed my order. I was not surprised at what I was reading but still gave them the benefit of the doubt. First, if you place your order on-line you will get one total. Then you will receive an email stating you need to call and confirm your order due to the dollar amount. Ok, sounds good. They will then try to sell you additional items which I didn't need as I already had the HDMI cables. They really push the extended warranty and tried to tell me the manufacturer one is only 90 days. I called the sales person out on this stating this is not what is posted on your web-site. He fumbled a little and then said its 90 days labor and 1 year parts. This is still incorrect because the manufacturer's web-site states 1 year parts and labor. After his failed attempts to make additional revenue for the company he then informs me there is an additional charge for insurance to the tune of $200. Again, the price seemed really good and knew what I wanted so I agreed, even though on their web-site it has the statement all orders are shipped with insurance but fails to mention this is additional. So after waiting 48 hours my order still showed confirmed and no tracking information. I checked my credit card and no amount had been zapped from my available. At this point I checked the internet prices again; I found it for $140 more at Crutchfield. After reading more I discovered for $140 I would get a free 3D Blu-ray player, 3D movie, 4 pairs of 3D glasses and free shipping with no hidden fees. At Ednashworld I would only be getting the TV and 3D Blu-ray player, no movie and no glasses. The best price I had found for a pair of this model of 3D glasses was $149 a pair. So you do the math. Just because it seems like a good deal it may not. So I ordered it from Crutchfield had email confirmation right away and shipping confirmation / tracking information the next day and it will be here in 5-7 days instead of whenever they get to it. Immediately after I called Ednashworld and cancelled my order. They asked why I told them they had hidden fees and I found a better deal somewhere else. He cancelled it and didn't seem to care, that will be the last time I order from them. If you're wondering what I ended up getting it would be the following:
Samsung PN63C8000 (63" 3D plasma)
Samsung BD-C5900 (3D Blu-ray player)
Two pairs of SSG-P2100AB 3D glasses
Samsung 3D starter kit which includes (3D Blu-ray Monster vs. Aliens and an additional 2 pairs of SSG-P2100AB 3D glasses for a total of four pairs)

All of this for under $3500 including freight, no one locally could even come close to this price. So my advice would be stay away but if you decide to give them a try consider yourself warned.

THIS is a FRAUD Company do not buy they rip you off!
This is a true Story!

3rd July - Ordered a Samsung TV
Product Qty Price
------------------------------------------------------------------
4082 Samsung LN46B550 Samsung 46 Inch LCD 1080p HD 1 $649.00

Subtotal $649.00
Tax $0.00
Shipping & Handling $89.00
Total $738.00
4th July - confirmation request of Ednash
5th July – I 've called Ednash and I guy recommended to get another, a BETTER MODEL! I swapped to this Model:
LN46B650 Samsung LN46B650 Samsung 46 Inch LCD 1080p 120hz HDTV LN-46b650
1 $724.00 $724.00
AMTrucking.com Order# *******
SubTotal: $724.00, Tax: $0.00, Shipping: $162.17
Total: $886.17
So it was around 150 more but the better TV… so far…
7th July – shipment
8th July – I've got it, the box didn't look like a new one, I was wondering… I checked the TV and it had scratches, the foil was put on again and as I tried to remove it the glue was sticking on the frame. The stand was already mounted and at the back you could see that the screws where used for hanging.
This TV was NOT NEW!
I called them and complaint but this guy Henry, I know him as well from the phone told me, of cause it is used but the price is good! I said I ordered a new one and not a used one… so he told me to sent it back and I will get the money back (it is 27th of Aug. There is no money back so far!
12th July after the weekend they picked the TV up, I sent it back.
14th July I requested my money and ask for a mail – They didn't reply
20th July I mailed them – No reply
21st July I called them talked to HENRY – he told me I get the money back within 7 days
30th July No money on the account – I called again, answr: the money will be there in 2 days
4th Aug Still no money – called again, talked to Elliot answr: the money will be back in 4 days… I've requested a confirmation mail but I never got one!
19th Aug I came back from vacation thought the money should be on the account – NOPE, called Customer Service, Michael told me he will check on this, never called back!
20th Aug. I called Elliot, he said he is checking and I should hang on the phone, after 8 minutes nothing happened (they just dropped my line to death end) I called again and he told me I get a confirmation mail on Monday – no call!
24th Aug called Elliot againhe told me he will take a look for my order and put me on hold -> guess what? Death end after 7 minutes, I called again, Brian picked up – I told I want to speak to Elliot he said sure and transferred me into on hold and there was no respond anymore…
15minutes later I called Henry his extension is #1750, he told me the money is on the way should be on my account on Wednesday…
GUESS WHAT?
Today
27th Aug I will write this in every Blogg in the internet… do not buy at this FRAUD COMPANY… I will go to the police!
The good thing, all telephone calls are recorded and I will bring them to court – if I do not get my money back… MMUUUUHHHAAAA!