They are a terrible company. I ordered a Sharp LC-C*******UN 46" LED TV around May 22nd or 23rd of 2010. I got the TV June 4th, 2010. Everything seemed fine. When I went to set the TV up I realized it came with the wrong accessories. Wrong TV stand, wrong remote, even the instruction manual was wrong. It came with accessories and an instruction manual for a Sharp LC-46SB57UN TV. A completely different model from mine. I called thier customer service to correct the problem. They told it would take about a MONTH, YES A MONTH, to get the right parts to me. Well, it's been almost 3 MONTHS and still nothing. I've called multiple times and get the same response. They tell me it's on the way or they tell me to call back tomarrow and speak to some guy named Henry who is never there. Once they even tried to sell me a wall mount instead of giving me what I paid my hard earned money for. Some nerve! So, I have this nice $1,100.00 TV, that I can't use, sitting in a box in my living room. I feel ripped off. I JUST WANT WHAT I PAID FOR.