Just adopted am umbrella cockatoo from a rescue and picked up a second hand cage that had some rust. Wanted to make sure that the paint I got for the cage was plenty safe and didn't want to spend a lot on repowdercoating. The rescue didn't know if ANY cage safe paints until I found this and submitted it to them. So a big thank you from Rhode Island Parrot Rescue as well!
Thank you so much for offering products that are VOC free for those of us parents who are wanting our children to have as little chemical interaction as possible this early in their young lives! We used the paint to create a gorgeous little reading nook for my daughter and are looking forward to many years of watching her grow, and sit in that window!
Loved the samples I received, Thought we had it narrowed down on color. However, seeing them in the house now, we have to decide if we want to change the curtains or pick different colors. Still moving them around, making sure they are what we want.
While I appreciate that this is an eco-friendly paint and the reason why I chose it, I cannot give this higher than one star due to the paint coverage.
I ordered an off-white color and it appears as if I received a completely different color than the sample that I chose. It also appears as if the texture is different.
I ordered the paint in eggshell and it is supposed to be medium gloss. This is more matte than any matte paint that I have ever purchased and I used to paint for a living.
I applied two coats but that was not enough
I emailed the company and was told that they do not accept a returns.
I ordered 3 colors for my new bird room for my new home. I ordered them way in advance (expecting a long shipping time) and I think it was like 2 days I don't know it was really fast though. I haven't moved into my new home yet so I haven't painted yet but so far I'm impressed. It is definitely expensive but if it does what it claims to do it will be worth it for my birds.
I just can't match a wall cover I have to the colors you show on your webpage. I know it's very hard to do that because both the monitor I have and the colors you show don't even come close. I'm at a loss here. I want to order paint from you but out of all the swatches I ordered, none of them are even close. I tried to take a picture of the wall but it doesn't even look like the color it really is. Any suggestions? The wall color shows a lot of yellow or gold.
Hi Gail,
The easiest way to match the color would be to find the same color paint chip from a local company, or cut a similar color from a magazine so that you have something to send us.
We will be able to match that color in our ECOS Paint.
Happy Painting!
Your ECOS Team
My very first order arrived a mess. One of the metal tabs was halfway off the lid, so quite a bit of paint had leaked out and created a mess. Some had even leaked through the box and dried on our wood floors. I reached out to customer service and they said they would contact UPS... but that's it. At $70 for a gallon of paint, I expected something more to be done. Perhaps offer to send a free pint to make up for the wasted product, or a coupon, something! Paint itself was good (lullaby white matte) though I will need to do a second coat, but I'm hesitant to buy another gallon...
I'll grant you there is no traditional paint smell, but this paint DOES STINK. It smells like rotten vegetable matter or something in the compost bin. After weeks of the paint drying it still smells. Everyone in my house agrees that the room we paint with this stuff stinks. My bedroom feels gross now. Also, I don't love that it came packaged with foam padding. This packaging is not biodegradable and not recyclable. I hate the thought of huge amounts of this foam being used by Ecos. Frankly, this feels like just another greenwashing company that doesn't really care about the environment.
I purchased this paint because I wanted a safe paint for my baby's crib. The company sent me the wrong color card so when I actually bought the paint (thinking it would be the same as the color card), and mailed it to my woodworkers house, it was the wrong color! I wasted almost $200 and just settled for it because I really needed my baby's crib done. I contacted customer service on a Saturday so they were closed but the guy I spoke to from their answering service asked a series of questions and assured me that someone would call me back which they NEVER did! I will not buy paint from this company again.
I'm looking to paint the exterior of my home. I ordered a few samples of paints from ECOS, and I was pleased with the colors. I had some follow up questions, so I used the form on their website as instructed. That was well over a week ago and I haven't heard back. Without knowing the answers to my questions, I cannot order any product. The lack of response cost this company a decent sized sale. Unfortunately I cannot comment on the quality of product, but I can comment on that the lack of customer service.
Dear Lauren,
Thank you for your feedback.
We can see the various questions that you asked and our responses.
It is possible that these went to your spam folder.
I hope that this helps.
Kind regards,
Your ECOS Team
Our project in south Texas,
We found out that the company closed out because of the pandemia. A week later we received an email that they back on business. We received our order, plus extra needed paint. Ím very thankful with your customer service.
Thank you!
Roberto C Valencia
I placed an order for over $500 worth of wood stain. Unfortunately, I accidentally ordered the wrong color. I contacted customer service PRIOR to the shipment of my stain to see if they could exchange it out since it hadn't shipped yet. The customer service rep on the chat asked that I email instead since he didn't have access to the orders. I told him I was afraid that if I waited on an email response that it would be too late. He apologized and said there was nothing he could do. And of course, coincidentally I got an email stating that my order shipped out two hours after I contacted the company at 8:00 pm CST. Each time I've contacted customer service they are very uninterested and unhelpful. The paint product is great but I have nothing nice to say about their customer service. Be extremely careful when placing your order- they will make no effort to help you out.
Good Afternoon Shazma,
Thank you for your review.
We are sorry that there was an issue with the shipping but, unfortunately, your order had already been picked up by UPS before you emailed us requesting the change.
Your email was sent on Monday 3/15/21 at 7:48pm EST, but UPS had already picked up your order from our premises earlier that day - at 3:50pm.
We are not open at 10:00pm EST and UPS does not pick up at that time of night.
Whenever possible we do try to accommodate customer changes, but we are not always able to do so.
We are sorry for the inconvenience, but are pleased to hear that you liked the product.
Kind regards,
Your ECOS Team
I ordered 3 different shades of grays and all are white. :( I was really hoping to find a color I liked for my baby's crib due September. I paid for the $9 samples just to get all white. I'm given 2 stars because there shipping was fast but other than I'm disappointed. I'm just going to have to find samples and a paint in store hopefully.
I am delighted with my first experience with Ecos paints! They were one of the few eco-friendly paint sellers I could find online that would ship, and from sending free paint card samples to reasonably priced 2oz testers to quickly shipping a larger amount of the paint I chose, the process was easy and exactly what I needed. And the paint is great! No awful paint smells, went on great, and it's totally transformed my space!
Received the paint that I ordered fast and safe. Packed really good. I have not started my project yet. Waiting for the weather to warm up so I can paint the baby furniture in my shop. Keeping the paint in the house to keep it at a nice temperature per instructions.
Whether I'm ordering paint by the gallon, or samples to try for my next project, everything is exactly as ordered, well shipped, and all done by ECOS courteous and professional staff. Thank you very much!
We searched all over for the best paint to repaint our crib for our grand daughter. This was the only one that met all of our criteria. Excellent service and great communication to ensure we were satisfied. Thanks very much!
So we friended a half feral cat during the pandemic and when the weather got cold decided to build him a little home of his own in our backyard. We wanted a weather proof paint that wasn't harmful for animals. I chose the color singing in the rain and it beautifully blends into the Brooklyn concrete jungle. Paint dried faster than promised. We did two layers. Photo is after first layer. Nice consistency and very slight smell that reminded me of watercolors. Not strong at all. Overall excellent product. We were a bit hesitant for the price but then again I'm all for buying quality products that are ethically made. This ticks all the boxes.
I bought from this company bc my daughter has health concerns and has MCS. We painted her new room cement floor with their cement paint. We choose a lovely yellow. I am very pleased. A second coat, as recommended, will be best so I'll do that today. The good news is, light odor while painting, then pretty much odor free after drying. My daughter was in the room several days later and had no negative reaction. I'll buy from them again. Additionally, MyChemicalFreeHouse recommended as their #1 pick, and that's what lead me to this company. Yay for companies that care about environmental toxicity and are making a difference!
Very impressed with not only the quality of the paint, but ease of application, I used the outdoor and the indoor floor paint. So happy i found them. Will be back. Also. Impressed with your service and follow up. Makes my life better!
Answer: I was looking for a low VOC product without any flammable stuff in it and ECOS was the only one i found
Answer: It is absolutely a fantastic small business - please use them
ECOS Paints has a rating of 4.7 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ECOS Paints most frequently mention high quality, great product and low odor. ECOS Paints ranks 5th among Painting sites.
Dear Jill,
Thank you for your feedback.
I am sorry that you did not have a perfect experience with ECOS Paints.
Unfortunately, we cannot accept returns, since all products are made to order.
In addition, we always recommend applying two coats for a good, even, uniform finish.
Happy Painting!
Your ECOS Team