EconomyCarRentals

I have rented my car via the service economycarrentals.com with the full insurance package but they've never insured me or paid back the fees after a real accident...

When you book with these kind of "low rate company", you have to pay the excess fee in advance to the car agency and they are supposed to reimbourse you this fee if in case you have an accident.

But in my experience, economycarrentals.com is not honnest with their insurance package. They basically never paid me back what I was supposed to receive. They probably insure themselve on their own without an insurance company, so the result is that they need to pay as less as possible and rip off as much customers as possible!

Here is more information on how my (bad) adventure happened:

I had an accident during my holidays, so the renting company took the full amount of the excess fee and said that economycarrentals.com will reimbourse me as I took the insurance. In reality, I had some contact with them but they were asking unrelevant questions and ask me to send the files and said they never received it. Their goal is to continue until the customer abondon its claim. Which I did after one year of going back and on and back,...

Basically, if you really want to save the extra money, my advise would be:

1.Don't do it with economycarrentals.com
2. If you really have to; take the additional insurance from the renting company and not the one from economycarrentals.com (which is a trap)

Be aware that this website hides behind the shape of words that they display in their general conditions. Indeed they speak at all times of credit card and leaves you only 2 options for payments, credit card and PayPal. But this does not prevent them from debiting your DEBIT CARD for their fees knowing that their providers will probably ask you for a CREDIT CARD.
Of course, once their commission has been debited from your DEBIT CARD, you end up with a rental that cannot take place because the service provider requests a CREDIT CARD, WITH ALL THE DISADVANTAGES IN WHICH THE SITUATION LEADS YOU.
ESPECIALLY DO NOT COUNT TO BE REFUNDED because they will hide behind the term CREDIT CARD that they display at all costs, except for their commission for which there is no problem to charge you.
I therefore submitted the case to my bank with a view to contesting this debit which they do not want to reimburse.
My case is recent since it dates from the end of February 2021 and I strongly advise against this unscrupulous, incompetent and disdainful site of its customers. A SHAME.

They just cheated with me. Charged me 2 tmore. Also I didn't get car on time. It was 4.5 hours late and refused to refund

Made a booking Malpensa. Car provider Sicily By Car advised there is no booking in the system. No help AT ALL FROM ECR.

Do NOT book with them, SCAMMERS

For my last vacation I rented two cars through Economycarrentals for Malaysia and Abu Dhabi. In Malaysia I rented a Nissan six months before. They gave me a Proton, while the Nissan is 200 EUR more expensive. I contacted Economycarrentals. They didn't help me or came with a solution. I was on my own. In Abu Dhabi I had the same problem. I rented a Mercedes E-class/BMW 5 serie/ Audi A6. Economycarrentals reserved a Chevrolet and they booked the car for one day and I made a reservation for nine days. The car didn't even had an navigation system and I paid for that (even in Malaysia). Before I arrived in Abu Dabhi, Economycarrentals guaranteed that I would get a Mercedes/BMW/Audi. The best part was is that the agent didn't have any German car in stock. I contacted Economycarrentals again and they couldn't help me. Even the agent tried to contacted them but Economycarrentals didn't even pick up the phone. The service of Economycarrentals is HORRIBLE. Stay away from them! They are frauds and liars! Even other car rentals doesn't want them as agent!