Highly recommended
Great service provided, will go the extra mile to ensure the right car with the requested specifications is found.
Excellent staff great value for the money, Will use again in next trip and will also recommend to family and friends
Quick confirmation of your booking, no problem on desk with your confirmation, exact car as booked. And the cheapest rental company.
Everything was easy and speedy! I loved the service and the easiness with which we were able to book our car!
Anyway, we got the car we needed quickly and returned it as quickly, without any problems. Highly recommend! Surprisingly, no complaints
Excellent Service, clean Car, no problems picking up or dropping off the car. Service at counter was good.
Will us again.
We have requested to rent an Opel Moka; but we got an upgrade and received a new Mercedes GLC with 60 km on board and GPS. It was great and we were very satisfied.
Excellent customer service! I requested a specific make and model and they were able to accommodate with a 24 hours notice.
The staff at this location is incredible helpful. They have a great selection of vehicles and they value the customers time
In general, the rest and the trip was a success.
Will still be treated. I will use your car rental later
EconomyBookings have always gone far and beyond to accommodate us. Thank you, and hope you keep up the great customer care!
Worst quality and arrogant services. They ask you to get the full insurance and then ask for another 500-800 euro guarantee.
The awesome site has already been subscribed to your group on Facebook in the future I will forget about your lectures!
I have turned the original rental in and rented another smaller vehicle. Very good staff. Still the best place I got
Rental desk easy to find counter staff really helpful and friendly. The car was very clean and in very good condition
Both drivers were very entertaining and friendly, also gave great information and direction on were to proceed after exiting the shuttle.
I needed a good car. Found on your site, thanks. Your service is excellent, very pleased with your work. Well done)
After my flight was delayed for 5 hours they said I need a new reservation and they keep my $100 deposit.
Hi Cesar,
Thank you for bringing this to our attention. At the moment we receive a large number of requests so it takes longer than normal to process them. Our apologies for that. As for your request, it is still being processed. For more information please contact our Customer Support Team at support@bookinggroup.com.
Overview
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
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- Riga, NY, Latvia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Catalin,
Thank you for choosing Economybookings.com for your car hires, and for your feedback.
We are sorry to hear that you had a negative experience. Please send a formal request to our Customer service team and explain the situation. You can find an appropriate form by visiting Help Center section on our official website.
We look forward to being in touch.
Best Regards,
Support Team