On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EconomyBookings Reviews Summary
EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Most likely it should be rented here, because there are a lot of positive reviews and reviews. Thanks to the good tourists who were not too lazy to leave an opinion
In my schedule too full, I forgot that I need a car. I already got in touch with the bus when I checked out. I connected a card via the Internet, paid immediately
Climbed over the Internet, looked for a rental service, interested in this company, which had a lot of cars. I chose one of many models
This is the second time that I have to wait over a month for two refunds after changing my booking for their lower rate. Can't even email or phone them but have to fill out a dumb form on which they equally slow respond.It is about time that Economy bookings get into the next century and update their website including showing payments faster than now. When booking their charges conveniently come up within seconds. Although their rates are much lower at times I am getting sick and tired of their poor administration and consider changing back to Expedia which charges just a few dollars more for the same rentals and refunds within days.
It was not at all difficult to agree on a lease, and it was not difficult to pay, in general, there were no difficulties with me. I just took paid and got a car
I will give this company five stars, you really deserve it! I would give six stars, but it's impossible here :) :) :) Auto is good, seats are clean, steering wheel, gearbox, engine, everything is fine
On the recommendation of a tourist Matthew, I called, they answered me quickly and coordinated on free cars. :) I quickly chose the model and make for myself
All the most normal cars are only here, how many times have I already been convinced of this, thanks for such a good rental service, I appreciate and recommend it to everyone
Fast and extremely helpful. I rode in complete silence, where nothing knocked or cracked, it gave great joy to driving
If you need a car of good quality, as well as a well-known brand, then go to EconomyBookings. I came and got the desired car
Car rental is the right company. I took it twice already, and for the third time I'm going to take it. Just in December I plan to go to England, so I'll call
The magic car that drove the laid kilometers. They assured me that he was good, I was convinced of this myself! Beautiful lounge, I was comfortable
I was offered by friends this service, which is listed everywhere under good ratings, I needed a rental car that I received
My daughter's initial booking and rental experience was fine. *BUT BE FOREWARNED! Do NOT purchase their "Full Coverage" plan! If you are involved in an accident with the rental vehicle even a fender-bender, and you complete and submit their on-line incident report, you will then be in a major state of limbo in terms of receiving the coverage you paid for, or any information about the status of your claim. If you call to inquire, you will be informed that it is IMPOSSIBLE to speak to a human being in "customer support" ( Seriously. I asked 3 times because I couldn't believe it). All correspondence is strictly via e-mail. Upon sending an e-mail you will receive an auto-reply stating it will be AT LEAST 10 business days and possibly UP TO 30 DAYS to receive a response. Meanwhile, you will receive a letter from the actual car rental agency seeking payment from you for damages to their vehicle. My daughter HUGELY REGRETS booking her rental through "Economy".
Arrived a month ago in Italy, and immediately found a car rental service, flew in for tourist purposes. For all the time I managed to see many beauties
I had a question on how long I can take the minimum, because it was important for me only two days, and it is possible, I found out, and rented for two days
Of course, these are the best people who work here, I called and rented a car more than 5 times for sure, it's always nice to talk and get a super car
It was fast, this service earned a rating of 5, I can appreciate every service that I was personally in, and I hope you will continue to work in the same way
Ford Titanium, oh, what a comfortable car)))) I didn't even feel any roughness on the road, but when I was driving, as if you were flying in an airplane
From a large selection of companies for car rental, we stopped at this one and did not regret it. The car is in excellent condition. The prices are very reasonable. Support answers, all questions gave comprehensive answers.
From the business
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members