From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I found an item I wanted at a great price while looking through the website. Had no problems with the order and it arrived in a short amount of time. The item was exactly as described and a real bargain.
Shopping was simple and easy. Found what I needed without any problems
Excellent product. Made in USA. I know the quality. Thanks.
Restoring, refurbishing, or just upgrading your vehicle is sort of like doing a puzzle. A puzzle usually starts by working from the outside (border) in, whereas a vehicle is just the opposite. You do that project from the inside out. You need to be asking the question "What's next?". It's nice to have the parts you need before you actually need them. This purchase is just a small upgrade that I've been wanting to do, and it's getting close to the time where I will need it. The ordering process was easy, and the shipping was fast. What else could I ask for? Great experience all around!
Parts worked great, superfast shipping, happy camper. I was a loyal Mac's customer for years and unsure how the exchange of 'powers-to-be' would affect the product line, and service. I miss the early Ford catalogs and product line but what is available is well managed... I will purchase more in the future.
One problem my gas tank doesn't have return line connection probly going to weld one in unless I exchange
Great price, quick shipping, quality of parts is great. Will ck with Ecklers again for my needs.
We received our order faster than expected. Great site with great prices!
For years I have taken on multiple restoration projects, and continue to be a long-term customer speaks volumes.
The products are good, but the website is not always the most helpful and I have not been able to redeem any of the available credit that they have put on my account during my orders.
Always easy to order. Good black Friday sale. I've been wanting the master cylinder booster combo
I was able to find style of mirrors i want to install on my 65' chevelle..
Hard sending ordered 4 hub caps only received one,called service department told me to send photos.send photos haven't received any response.
Item was as described. Packaged nicely with no shipping damage.
My experience has been good every time I've have ordered from them
Perfect match to OEM part. The quality also seems equal as well
Works well, but the search filter shows way more unrelated items that don't fit my designated vehicle, which wastes my time scrolling through them to find, or not find, what I'm looking for.
Larry Kilborne has been a great help with locating and getting the parts I need to totally restore my 1969 Camaro. Many Thanks!
Every time I order from you guys, it always takes a while for parts to get shipped to me in NC.
Hello Kenny,
Sorry the shipping seems to take awhile to get to you, depending on where your order is shipping from determines the time. Your most recent order for headlight bezels shipped from our supplier not one of our warehouses which can cause delays. I apologize again and if there is anything else we can assist you with please let us know.
Thank you,
Allison
I'm very happy with the product but I think I've gotten used to faster delivery.
You're doing well and I'm happy with the product and will continue to order from you.
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Hello Ray,
I located your order for the Valley Cover and see that it has shipped and is due for delivery on 12/10 by fed ex. Your tracking # is 282761531190. I have resent your tracking email as well incase you didn't receive it. If there is anything else we can assist you with please feel free to reach out to us.
Thank you
Allison