The ordering process was a breeze. However, the flowers were not delivered. Huge disappointment.
The website was synced with the funeral home, which eliminated having to search for a florist in the area.
So easy to order and the selection is large to chose from the inventory.
When placing an order it should not just automatic add an extra fee or something else like a light when a person was not ordering it
Why do you put info on funeral house website for flowers then when you order you say you don't deliver to that zipcode
Very satisfactory and overall a very good experience. Happy with the fast delivery.
One of my friends father passed away. I got some flowers for them in memory of and and the fact that I couldn't make the funeral.
Easy to place an order.
Beautiful flowers, and quick service!
Did not do anything for us, you guys said you could not find anyone so you refunded my money. Interesting though, WE DID.
Flowers delivered were nothing like the picture. They were the smallest possible.
Picture shows more roses than lilies. I was very disappointed. I ordered the largest bouquet and the actual delivered looked like the smallest. There was a bouquet next to the one with our message that
Looked exactly like the picture of what I ordered.
Also expected to receive a receipt with the email and not received.
The flowers looked bad. They were placed up by the casket and they looked old. Sorry but it was very dissappointing.
Hi Karen R.,
If you are not satisfied with the flower arrangement delivered, please call 1-800-522-8707. Thank you.
Everything worked well. Pretty flowers, good customer service.
Good 👍 your website was easy to use and communication was great.
Was called the morning of the funeral and told the florist wouldn't be delivering the flowers, and there was no one else in area to do it.
Hi Barbara F.,
We're sorry to hear the local florist was unable to deliver your order. As unfortunate as this circumstance is, when the local florist assigned your order cancels at the last minute due to an issue on their end. Our partner, Blooms Today, attempted to reach other florists in the area, but none were able to fulfill the order on time.
Great service, notified me when the address couldn't be found and delivered to and worked with me to find a different place to deliver
While convent, the flowers weren't that great. The flowers were delivered late Saturday afternoon and were already losing petals by the 6 pm service.
Was perfect for my aunts funeral. Lots of compliments. Thank you
Order was to be mostly plants with a bloom of flowers. What was delievred was flowers only. Won't use again
Answer: Candles, messages, and memories left on Echovita only appear on the obituary page you left it on Echovita. They do not simultaneously appear on the funeral home's website. No where on Echovita does it say candles, messages, or memories left on our website appear on the funeral home's website. You'd have to visit the funeral home's website yourself and leave whatever you'd like there. Thank you. In the future, you may contact us directly via our contact us section.
Answer: The eternity candle you purchased is a virtual candle that remains lit on the obituary page on our website. The family is not directly notified, but your message and candle are posted publicly on the obituary page, so anyone who visits the page will be able to see it.
Answer: Hi James, you may call our partner, Blooms Today directly to inquire about your order at 1-800-522-8707. This phone number is also stated on our website on the flower selection and checkout pages.
Echovita has a rating of 3.2 stars from 1,717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
Hi Torri T.,
We're sorry to hear that your order for next day delivery was not delivered. Since you never contacted us, nor did you call our partner, Blooms Today, we didn't know. We contacted Blooms Today and they said the local florist assigned your order didn't submit a delivery date and time, so we have processed a refund for your order. Please allow 5-7 business days for the refund to be returned to you. Thank you.