Beautiful arrangement, easy to order, not overpriced, easy check in and check out. The only reason I didn't give 5 stars is because the actual arrangement had a very small space where flowers should have been and a few lilies that were a little brown at the tips. Still the receiving family and I loved the arrangement. Thank you 🙏🏼
Beautiful arrangements, easy to order, not overpriced, easy check in and check out..
Very easy to order flowers for a funeral. However, I was not pleased to see some virtual "eternity candle" box that was automatically checked for $9.99 on the check-out page that I didn't want and was charged for. However, the company made it right after I posted this review and they refunded the charge so I was very happy to see that.
Very easy to order flowers for a funeral.
I did not like the subtle upcharge I almost paid for a candle? Caught it before confirming. And never saw the flowers that I ordered and I attended the service. I called for confirmation of the order and they just said yeah we delivered them but there should be some confirmation because it's tacky to ask the loved ones of someone who just passed if they got your flowers and I paid over $100 for the order so yeah just not impressed with the process.
Hi Bill Y.,
You were sent a delivery confirmation via email from Blooms Today. Please check your spam. Thank you.
Will keep you posted nothing to rate thus far other than the candle 9.99 trying to slide that in not sure what that is for
I ordered a flower arrangment for a memorial service 250 miles away. I wasn't there; I have no idea what the product looked like. I might have been satisfied or I might not have been--I'll never know.
The flowers were pretty and delivered as ordered. Was disappointed in the misspellings on the card. My order had been sent with correct spelling and the errors diminished our message of respect.The response to my review was, "Not our fault." I knew that. But no follow up on how this will be corrected for future patrons. Will order other ways next time. Two stars for not seeming concerned about customer service improvement.
Hi Elaine S.,
We're sorry to hear the card had spelling errors. Please note that Echovita transmitted your message correctly, as you entered it, however, it is the staff member at the local florist who writes the message on the card, so that shouldn't reflect on us. Spelling errors on the card are not our fault. Thank you.
Interesting that adv claims free delivery, however a charge for weekend/care handling...really?
Next I received an email or message saying flowers could not be delivered until the funeral service.
Not satisfactory. I cancelled my order.
Hi,
The cost of delivery is included in the displayed price, however, local florists charge a care handling fee, and weekend delivery fees, so if you select for the order to be delivered on the weekend, we must add the fee as well. Thank you.
The delivery was on time. But I had to get a substitution. Because they didn't have the original one I chose. It would be nice if they would have sent a picture of the flowers. Once they were delivered. But I'm just thankful they made it on time for the service.
This was an easy experience considering I ordered from the US to a funeral home in Canada. My only lament would be the total cost being so high. Eventually, people are going to stop sending flowers altogether for these events because it's just too darn expensive for flowers that die within a few days.
Ordering online was simple to navigate. The delivery was made on time and I would say that their prices were normal for any flower shop. They do have a lot to pick from.
I attended the service for Erma and was disappointed how small the arrangement was. It did not resemble the picture of the arrangement I thought I had ordered.
Hi John O.,
We're sorry to hear about your disappointment regarding the flower order prepared and delivered via a local florist. Please call the number on your receipt to express your complaint, as you will be eligible for a refund, as stated in our refund policy posted on our website. Thank you, Echovita support.
I was so embarrassed, for $110.00, the bouquet should have expressed how deeply Darrin meant to me! Instead it made me feel like $#*!!
Purchased $150 flower spread but was never confirmed they were delivered and were not at the visitation on the day scheduled. I believe I paid and never received the flowers.
Hi Kristen F.,
Please check your spam for a delivery confirmation from our partner, Blooms Today. If you didn't receive one, please call 1-800-522-8707, as stated on our website and on your receipt. Thank you.
Needed to send flowers to a dear friend's father's funeral. The team called me hours before the event to say that they could not make it. I had ordered over 500 in flowers. Worst experience ever.
Hi,
We're very sorry to hear about your experience. An issue must have came up with the local florist, which is very unfortunate.
The funeral spray that I ordered was absolutely beautiful. The customer service was outstanding! I had to call twice when changes were made to the date and the location of the service. The flowers arrived on time for the rescheduled date and location.
Bought tickets for my granddaughter's volleyball game. Went online and was done in about 3 minutes, very easy to use
I ordered flowers for a funeral. I was disappointed in the flowers. It was a very small arrangement for the money I spent. I spoke with customer service and they were very apologetic and rectified the problem.
I wanted my best friends, father to have beautiful flowers for his funeral. What looked absolutely beautiful and amazing and the picture turned out to be very puny and not so pretty. I was highly disappointed, especially for the price.
Hi Shannan D.,
Did you call Blooms Today directly to express your complaint? There is a 100% satisfaction guarantee. As per our refund policy, if you are not 100% satisfied with your flower order or your trees of tribute order, or your flower order was not delivered, we will fully refund the cost of your order within 120 days. Please contact Blooms Today at 1-800-522-8707 regarding your flower order if you are not satisfied with the product you received, and have your order number ready. Thank you.
It was very important to me that the flowers arrived at the service on time since I was unable to attend. The delivery time was perfect and I was told by family members that the flowers were beautiful!
Please update my last. Upon not being satisfied with my order. I was contacted by the company them following complaint. They honor there word. And totally take care of the customers.
Hi Nancy,
If you believe the flower arrangement prepared and delivered by the local florist was smaller than indicated on our website, please call Blooms Today directly at 1-800-522-8707. Thank you.
Flowers were delivered on time. Ordering was great. No problems. But I was a bit disappointed about the arrangement. Seemed Abit small for the price I paid. Disappointed
It was a unexpected lost for someone young and much loved. The service provided from you at such short notice was a chance I took and it was well delivered. I thank you very much for making it happen. Will use you again if needed
Overview
Echovita has a rating of 3.2 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Echovita most frequently mention flower arrangement, customer service and order flowers. Echovita ranks 2nd among Funeral sites.
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Hi Erica P.,
During step 4 of the checkout process, the candle can be removed from your order. It also appears in the price breakdown on the final page.
We have cancelled and refunded the eternity candle. Please allow up to 7 business days for the refund to be returned to you. Thank you.