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eCampus.comReviews 3,755

4.2

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


ecampus.com
Lexington, Kentucky
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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,086
shipping
2,086
quality
2,087
This company responds to reviews on average within 13 days

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17,038 reviews
California
1 review
0 helpful votes
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Ok
November 14, 2024

I paid for one day shipping and it came three days late. Ordered on a Friday and came on a Wednesday or Thursday.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 4, 2024
Minnesota
1 review
0 helpful votes
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While I was satisfied with the book I purchased and it's delivery, I could not find the original discount coupon that popped up when I first opened the site. It disappeared as I was browsing the books. I could not remember the original code and typed in what I thought it might have been. While I did get a coupon, it was less than the original coupon. Still got a good deal. This is the only reason I gave 4 stars. I would buy from them again.

Date of experience: November 1, 2024
Erin C. eCampus.com Rep
9 months ago

Thank you for choosing eCampus!

Australia
1 review
0 helpful votes
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Misled
November 10, 2024
Updated review

I just wish that there was a seamail option for overseas deliveries.
The courier system is as expensive as the books - if not more!
I was informed that there was a "delay", then, without warning, my order was reimbursed.
I was happy to wait, but the order fell through.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 31, 2024

I just wish that there was a seamail option for overseas...
October 13, 2024
Previous review

I just wish that there was a seamail option for overseas deliveries.
The courier system is as expensive as the books - if not more!

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Good book
November 9, 2024

Good book, fast and good way to get books. Thank you for the book

Date of experience: October 30, 2024
Mississippi
1 review
0 helpful votes
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Good experience thus far, I hope the used book is in good condition. I received the book in excellent condition and have started reading it.

Date of experience: October 30, 2024
Texas
1 review
0 helpful votes
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Slow shipping
November 6, 2024

Took 3 weeks to shipping. Did not have the book for the first day of class. Not acceptable.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Minnesota
1 review
0 helpful votes
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This copy came unbound as loose leaf but wasn't listed in description. For the price I could find it bound on another site. Will be returning.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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*
November 5, 2024

**************************************************

Date of experience: October 26, 2024
California
1 review
0 helpful votes
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Best price and great condition
November 1, 2024

Delivery was fast. The condition of the textbook was spectacular. You cannot beat these prices! Highly satisfied!

Date of experience: October 22, 2024
New Mexico
1 review
0 helpful votes
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Great shopping experience
November 1, 2024
Updated review

Easy to find on the website and by far the best price compared to other sites!

Date of experience: October 22, 2024

Great experience!
August 1, 2024
Previous review

Easy and convient! Love to use the website. Reasonably priced for what I needed. Love the quarter time rental aspect.

Date of experience: July 22, 2024
Michigan
1 review
0 helpful votes
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I ordered the spiral notebook version and received a manual book.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2024
Louisiana
1 review
0 helpful votes
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N/a
October 31, 2024

Good textbook with valuable information, but where do I send it back to?

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 21, 2024
Ohio
1 review
0 helpful votes
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Great
October 28, 2024

Great and easy to buy and was super easy to find the book I needed

Date of experience: October 18, 2024
Ohio
1 review
0 helpful votes
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Great
October 27, 2024

Good condition of books and delivered timely. Would recommend.

Date of experience: October 17, 2024
Minnesota
1 review
0 helpful votes
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On time best quality
October 25, 2024

Awesome experience and nice quality book. None of the websites so tried carried the book. Finally able to find this on this site and cheaper as well. Great experience. Shipped right away and received it on time.

Date of experience: October 15, 2024
California
1 review
0 helpful votes
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I never recieved my items
October 24, 2024

My items were cancelled and I never received them. Further more, I never received a reason why they were cancelled.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2024
Tennessee
1 review
0 helpful votes
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Easy Rental
October 24, 2024

………………………….great……………………………………………………………………………………..

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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Good stuff
October 23, 2024

The site was easy, accessible and straightforward. Nice books!

Date of experience: October 13, 2024
Oregon
1 review
0 helpful votes
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Overall Great Service
October 23, 2024

ECampus made it super easy to get the textbook I needed. The only downside was that it took over two weeks for it to be delivered so it came after my classes had already started which is a bummer. I definitely recommend ordering early!

Date of experience: October 13, 2024
Erin C. eCampus.com Rep
10 months ago

Thank you! -eCampus

New York
1 review
0 helpful votes
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Excellent
October 23, 2024

Condition was even better than expected. Arrived in a reasonable amount of time.

Date of experience: October 13, 2024