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The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
I paid for one day shipping and it came three days late. Ordered on a Friday and came on a Wednesday or Thursday.
While I was satisfied with the book I purchased and it's delivery, I could not find the original discount coupon that popped up when I first opened the site. It disappeared as I was browsing the books. I could not remember the original code and typed in what I thought it might have been. While I did get a coupon, it was less than the original coupon. Still got a good deal. This is the only reason I gave 4 stars. I would buy from them again.
I just wish that there was a seamail option for overseas deliveries.
The courier system is as expensive as the books - if not more!
I was informed that there was a "delay", then, without warning, my order was reimbursed.
I was happy to wait, but the order fell through.
I just wish that there was a seamail option for overseas deliveries.
The courier system is as expensive as the books - if not more!
Good experience thus far, I hope the used book is in good condition. I received the book in excellent condition and have started reading it.
Took 3 weeks to shipping. Did not have the book for the first day of class. Not acceptable.
This copy came unbound as loose leaf but wasn't listed in description. For the price I could find it bound on another site. Will be returning.
Delivery was fast. The condition of the textbook was spectacular. You cannot beat these prices! Highly satisfied!
Easy to find on the website and by far the best price compared to other sites!
Easy and convient! Love to use the website. Reasonably priced for what I needed. Love the quarter time rental aspect.
I ordered the spiral notebook version and received a manual book.
Good textbook with valuable information, but where do I send it back to?
Awesome experience and nice quality book. None of the websites so tried carried the book. Finally able to find this on this site and cheaper as well. Great experience. Shipped right away and received it on time.
My items were cancelled and I never received them. Further more, I never received a reason why they were cancelled.
………………………….great……………………………………………………………………………………..
The site was easy, accessible and straightforward. Nice books!
ECampus made it super easy to get the textbook I needed. The only downside was that it took over two weeks for it to be delivered so it came after my classes had already started which is a bummer. I definitely recommend ordering early!
Thank you! -eCampus
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
Thank you for choosing eCampus!