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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I'm being forced to review this so whoever reads this is you might as well stop because it's just a waste of time because this stupid
ECampus makes it hard to return any book you rent. 5 to 6 steps later maybe you can get a legit mailing address or your "FREE" return label. Think twice.
I paid for the same book to be shipped out to me paid express shipping it's been 3 weeks and I still haven't received my book nor has anyone reached out to me about it
My book showed up in a timely manner. The only issue I had was the book getting stuck in my mailbox but that's really the fault of my mail truck driver not this site and the book was able to be removed and didn't get damaged so it's all fine and well.
Thank you for shopping with us! -eCampus
This book is not available as new soI had to order a used book from the marketplace, The seller never sent any tracking info and I never received the book; I ordered again - same result. I am now on my third attempt and hopefully will get the damn book. Classes started 6 weeks ago and I haven't been able to complete any of the homework despite ordering the first book well in advance of classes starting. The Helpdesk/chat tries to be helpful but isn't able to process anything without hearing from the seller and they don't respond. Very frustrating!
Could not use code for discount and all I could get was a charge of 5.00 to ask question when in fact it was something wrong with your payment system. Thus I ordered elsewhere and it was cheaper as well. Date was last time I tried to purchase textbooks.
Thank you for shopping at eCampus!
I have been trying to order the same book and have over $700 held by my bank due to your site cancelling my orders. This is ridiculous.
Always reliable, i cant wait since I need a physical text book for myself to study efficiently. Looking forward for it to come in the mail.
Thank you for being a valued customer! -eCampus
Lots of reasonably priced selections
Easy experience through the website, book is basically new, delivery arrived in less than a week at base cost, but the cost of the rental is too high (basically over half to purchase new). Not much Incan do as I have bad experiences with other online rental sources since Amazon got out of the business.
Thank you for choosing eCampus!
It was stated that there would be free shipping for orders as high priced as mine…. And I was sent an email with the code COMPLETE for 5% off, but that didnt Seem to calculate in either
We sincerely apologize for any inconvenience or confusion regarding your order. The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. Thank you for shopping at eCampus!
I purchased digital books. Great value and fast delivery. It follows the same format as the physical book. Last, there's also a read aloud option, which is great when multitasking.
Shopping was easy. Prices are reasonable. But the tax and fees were pricey
I rented 2 books and got one fairly quickly. The other one took some time to arrive and I did have to reach out to support to see where the book was. Thankfully I rented the books a month and half before my class. I highly recommend renting or buying a month before class so that you have time to accommodate any late shipments.
Thank you for providing feedback! -eCampus
The book arrived by the time that it was stated to arrive. The book is practically brand new even though it is a rental. Totally recommend!
Thank you so much. The books were greatly needed and welcomed. All packages were in excellent condition. The books needed cleaning up but were also in great condition.
You cancelled my order because of system irregularities. So now I have to place the order again and wait even longer to get my book.
Every other company in the world does free 2 day shipping. It's almost 2026. You're going out of your way to profit off students who are already struggling and in debt.
Discount code didn't work and paid extra for expedited delivery which didn't seem to make much if a difference if I were to chose regular shipping instead
We sincerely apologize for any inconvenience or confusion regarding your order. The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions. Thank you for being a valued customer! -eCampus
I sent an email asking your company to let me know/clarify if I purchased the book as a rental or to own and I never got a reply.
The title you ordered was a purchase not a rental. Thank you for choosing eCampus!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
To return your eCampus.com rental:
1. Sign in to your My Account.
2. Select Manage My Rentals/Returns.
3. Select Return My Rental for Free.
4. Select only the books you packaged in the box, then click Print Label & Complete Return.
5. Print your prepaid UPS shipping label and packing slip and drop your rental return off at any UPS location. DO NOT drop this package off at the post office.
Thank you,
ECampus