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eCampus.com

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Overview

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,087
quality
2,088
This company responds to reviews on average within 16 days

Instant Feedback

16,774 reviews
+21
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Alessandra T.
California
1 review
0 helpful votes
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Na
September 4, 2022

Na na na na na na na na na Na na na na na na na na na Na na na na na na na na na

Date of experience: September 4, 2022
N M.
Michigan
1 review
0 helpful votes
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S
September 9, 2021

Dhhhhhhhhhhs. S a à à s. A s s s s s s. S s s s s s s

Date of experience: September 9, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with eCampus!

Dusty F.
Louisiana
1 review
0 helpful votes
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No
September 23, 2023

No no no no no no no no no no no no no no no no no n. No no n n. J n. No n. No no no

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 24, 2023
Zongting A.
New York
1 review
0 helpful votes
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Good
February 5, 2022

Good good good good good good good good good good good

Date of experience: February 5, 2022
Seth S.
New York
1 review
0 helpful votes
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Rawr
September 1, 2021

Rawr rawr rawr rawr rawr rawr rawr rawr rawr rawr rawr rawr

Date of experience: September 1, 2021
A Q.
Maine
1 review
0 helpful votes
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Title
June 9, 2023

Okay. [Ooooooooook(kkkkkkkk)ayyy_yyyyyyyyyyyyyu

Date of experience: June 9, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Kenlee R.
Tennessee
1 review
0 helpful votes
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Hello
August 31, 2022

Hello hello hello hello hello hello hello ecampus!

Date of experience: August 31, 2022
Andrea P.
Tennessee
1 review
0 helpful votes
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Satisfied
July 23, 2023

—————————————————————————————————————————————————-

Date of experience: July 23, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

no C.
Virginia
1 review
0 helpful votes
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No
June 29, 2023

No no no no no no no no no no no no no no no no no

Date of experience: June 29, 2023
Mackenzie O.
North Carolina
1 review
0 helpful votes
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N/a
August 23, 2021

N/a………………………………………………………………………………………………………………………..

Date of experience: August 23, 2021
Nataliah F.
Tennessee
1 review
0 helpful votes
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….
January 20, 2022

………………………… ………………………… ………………………… ………………………… …………………………

Date of experience: January 20, 2022
Hamilton K.
Maryland
1 review
0 helpful votes
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.
April 10, 2023

…………………………………………………………………………………………,,,,,.,,,,,………….

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2023
Sierra D.
Georgia
0 reviews
0 helpful votes
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Do
January 10, 2022

Tj hhvbhuikb ttbbu htt3efbbiopjbgtcvby ygeefgbu7b yg

Date of experience: January 10, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Mazda P.
California
1 review
0 helpful votes
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.
June 22, 2024

...

Date of experience: June 12, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Drew K.
Washington
1 review
0 helpful votes
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Book
July 16, 2023

Is book…………………………………………….,…,,,,,,,,,,,,,,,,,,,,,,

Date of experience: July 16, 2023
george R.
New York
1 review
0 helpful votes
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None
January 19, 2023

None None None None None None None None None None None None

Date of experience: January 19, 2023
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Connor J.
New York
1 review
0 helpful votes
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.
November 9, 2022

...

Date of experience: November 9, 2022
Shannon C.
Pennsylvania
1 review
0 helpful votes
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X
June 30, 2022

...

Date of experience: June 30, 2022
Tasha I.
Maryland
1 review
0 helpful votes
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NA
September 10, 2022

NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA

Date of experience: September 10, 2022
Isaiah W.
Pennsylvania
1 review
0 helpful votes
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.
August 18, 2023

...

Date of experience: August 18, 2023
238 reviews are not recommended
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Company Representative

Erin Cs
Erin C.
eCampus.com Customer Service Rep
Typically responds within 16 days
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