Overview
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Purchased and rental of books. I don't have anything more to add
Unsure what rental terms are, and how to return item.
For my first time using eCampus.com, I thought it was very simple and easy
Excellent price-a book that I wanted to have and it arrived pretty fast.
Great. The book was in perfect condition and arrived quickly.
Easy and fast... to the point with no delays...! Thanks
Great prices! Fast delivery. Easy instructions when ordering
Books were shipped out and received very quickly, within the window stated.
I currently have a buyback credit with you. On the check out page, it was the money was available, but was not deducted from my order summary. Can you explain? Thanks.
Thank you for offering another way to purchase textbooks, other that the campus bookstore.
Fast shipping, great price for the item. I'm happy.
Everything you could expect from a book rental experience.
Satisfied and it was very fast to get online version
Very speedy; happy with delivery time; book is in good shape as well
Great experience. It was fast shipping. I will definitely use ecampus.com again.
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Easy process, cheap, and affordable. Always use this to get my books.
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- Lexington, Kentucky
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for shopping with us! -eCampus