Overview
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordering was easy and convenient. Received my order quickly. Pricing is competitive.
I wanted to purchase the book out right but you only had rental available
Was having a hard time paying with PayPal. But its not your fault
I tried making payments with paypal three times. Twice it didnt work and now its holding the amount on my card 3 times. The third time it went successful. This needs to be looked at in your system because you are holding peoples money.
Quick and easy. Fast delivery. Exactly what I wanted in a college text book.
Easy to locate books, quick check out and fair pricing.
Easy to use, also great condition. No tears or highlighter marks.
Nice quick and very informational. Love the fast shipping option
I love this very unique paper doll book. It arrived quickly and was a good price.
Rental for the most up-to-date edition of math book was a plus
Easily accessible books and good prices for college
I'm happy with my order, it came on time, and was in good condition. I recommend this website
Very happy with quick delivery and ease of ordering will definitely use again
Good quality book, less expensive than other sites, no delivery issues
I don't have the book and no one has responded or contacted me about it not showing up.
Overall Good experience my order was delivered on time would use again
It was good I am happy with the books. Ican do school wor\k
First time and I love it.i would recommend it to everyone. The book comes fast too.
I was a little skeptical at first but overall good experience
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- Lexington, Kentucky
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! -eCampus