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eCampus.com

Overview

eCampus.com has a rating of 4.3 stars from 3,504 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.

service
452
value
2,133
shipping
2,134
returns
47
quality
2,134
This company responds to reviews on average within 19 days

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16,037 reviews
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How would you rate eCampus.com?
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Michigan
1 review
0 helpful votes
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Fine
February 28, 2025
Updated review

My initial order got canceled for no reason, and I had to reorder. Let's just hope I get my money back.

Date of experience: February 18, 2025

Easy to navigate and see different options, details,...
February 26, 2025
Previous review

Easy to navigate and see different options, details, and prices.

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Apartment # added to delivery address
February 25, 2025

When I made my order I made sure to add my apartment number. It is also in my billing address. But when the shipping label was made it was not added. Meaning it had to go to the post office to pick up the package which it was inconvenient to me because of my school schedule.
If needed to be contacting the buyer/renter should be an option in verifying addresses.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Illinois
1 review
0 helpful votes
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Book was fine
January 30, 2025

The book was fine, but shipping was slow.
Not e-campus's fault though. Not sure why it took almost 2 weeks to arrive.

Date of experience: January 20, 2025
Erin C. eCampus.com Rep
4 months ago

Thank you for shopping with us! -eCampus

Maryland
1 review
0 helpful votes
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Received Materials
February 19, 2025

I received all my materials this time as opposed to my last order, which was delayed completely and I ended up barely passing the unit I had needed the book for. I was worried as I have always opted for eCampus for my books and didn't want another bad experience.

Date of experience: February 9, 2025
Erin C. eCampus.com Rep
3 months ago

Good morning,
Your order shipped on 01/27/25 and according to USPS tracking 92419901296026583263285750, was delivered on 02/01/25. There was no delay with this order, it was delivered to you before the original delivery date. Thank you for shopping at eCampus!

Nebraska
1 review
0 helpful votes
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Good experience
February 21, 2025

My book order experience was great! The process was smooth, the website was easy to navigate, and checkout was hassle-free. The delivery was fast, and the book arrived in perfect condition. I appreciated the timely updates and excellent packaging. Overall, a reliable and satisfying shopping experience.

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Global Business Today
February 16, 2025

eCampus.com's books are easy to find on the website and easy to order. The prices are fair and the shipping is quick.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Wonderful!
February 8, 2025
Updated review

It is very easy to use and has a wide variety of titles and purchase options. I will definitely use it again!

Date of experience: January 31, 2025

Lots of Options
February 7, 2025
Previous review

Very Wide Variety of Books and purchasing options. I love this website.

Date of experience: January 28, 2025
Wisconsin
1 review
0 helpful votes
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Size if library
March 24, 2025

Good setup.
Ok was looking for deals on more books do you have an extensive library

Date of experience: March 26, 2025
Michigan
1 review
0 helpful votes
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Fine
February 16, 2025

Mary experience was fine and I received my product as described. Thank you very much for your assistance.

Date of experience: February 6, 2025
Minnesota
1 review
0 helpful votes
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Previous 2 orders were canceled for no reason
February 16, 2025

This is my third time trimg to order this book, both times before it was canceled for no reason. I just want the book

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2025
South Dakota
1 review
0 helpful votes
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Cool
February 21, 2025

I thought it was pretty cool. I just don't know when I have to return the book. Can you please tell me when I have to return the book? It was really easy to find my book and purchase it. I haven't mailed it back yet so I don't know how that experience will go

Date of experience: February 11, 2025
Erin C. eCampus.com Rep
2 months ago

Hi Cailyn,
Please have your rental in UPS tracking by 05/30/25 with the prepaid shipping label from within your MyAccount. Thank you for choosing eCampus!

California
1 review
0 helpful votes
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AMAZING TIMING
February 12, 2025

I get to highlight and annotate, not only that but as soon as i ordered it i had access to it right away unlike chegg.

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Took forever to ship
February 12, 2025

Ordered my book on 1/16/25 didn't receive it until 02/01/25. If you need the book quickly don't expect to receive it quickly.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2025
Texas
1 review
0 helpful votes
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GOT MY BOOK
February 13, 2025

I got it. It was great. Thank you. I needed that book. So I went to your website and got it. Now I have it. Thanks.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Paid extra to get book in 3-4 days and it took over a week. And tracking could not find book unitl it showed on door step.

Date of experience: February 4, 2025
Ohio
1 review
0 helpful votes
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Return
February 2, 2025

I was a little discouraged with the return process. I tried to cancel my order less than 24 hours from submitting it and was told I was unable to. I received the book after paying $82 and I'm being refunded for $45 for a book that was never even used. Will not rent from this company again.

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
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Review
February 13, 2025

Nice website and easy to order! Using this every time I order a textbook. It's easy to order and navigate.

Date of experience: February 3, 2025
New York
1 review
0 helpful votes
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Arrived on time
February 14, 2025

Pleasant experience, book is heavy, will need to ship back as it's a rental, worried about shipping costs

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Fast Delivery
February 11, 2025

I received an update saying that my delivery would be delayed, but i received the book that following day!

Date of experience: February 1, 2025
Wisconsin
1 review
0 helpful votes
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Excellent Rental Experience!
February 11, 2025
Updated review

This is the second semester renting from eCampus. The process was simple, the book arrived quickly, and it was in excellent condition. The rental price was much more affordable than buying a new copy. I'll definitely use e campus again for future textbook rental. Highly recommend!

Date of experience: February 1, 2025

A+ Thank you!
August 29, 2024
Previous review

A+ Thank you!

Date of experience: August 19, 2024