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e-Rewards

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Indiana
1 review
2 helpful votes
Follow PJ C.
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Seriously?
May 22, 2023

I spend LONG PERIODS of time answering what seems to be ENTIRE surveys. THEN I'm told this survey is not a good match AND I GET NO POINTS OR REWARDS.

There are ways to decide if someone is a good match way before they do.

Date of experience: May 22, 2023
Rhode Island
1 review
5 helpful votes
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Took my account too
April 7, 2017

Yup another victim, numerous emails to tech support no reason given and they just close your account with all of your points still there. No way to collect them. What a waste of time stay away.

Date of experience: April 7, 2017
Illinois
1 review
0 helpful votes
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Great experience
November 15, 2017

Way to go e-rewards! This is one of the best places to give your opinions and have it count too. Can't go wrong with being rewarded for giving honest opinions about today's world and subject matter.

Date of experience: November 14, 2017
New York
2 reviews
9 helpful votes
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Dishonest
April 20, 2020

Truly E-Rewards is a big scam. They claim they give you "rewards" for surveys but so often just collect all of your data without giving anything in return.

The way they scam you is, as follows:
1. You are contacted about a survey for - lets say a $10 reward
2. You click on it and it says it will take "approximately 15 minutes"
3. You start the survey and answer a TON of questions, that take about 10-15 minutes to complete
4. Suddenly you get a notification "Sorry, your survey has already received the required amount of participants!"
Classic ploy.

Another thing is that suddenly they now REQUIRE you to give them your cell phone # in order to redeem a reward. They claim it is for "your security," yet somehow can't even come close to making this argument (of course they don't even try because they know they are FOS). I have literally contacted them at least 20 times and never ONCE have they explained the "security" issue. I am not kidding. They just keep saying "it's for security" and "it's required" over and over again. I doubt any human being exists in their "customer service" department. At least I hope that's the case - otherwise they are brain dead.

I've never dealt with a more reprehensible or dishonest company in my life. Do yourself a favor and AVOID THEM LIKE THE PLAGUE!

Date of experience: April 20, 2020
Illinois
2 reviews
10 helpful votes
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After accumulating $125 worth of credits, IO thought I might redeem them for some restaurant certificates. What a joke. ONLY AFTER YOU REDEEM POINTS DO YOU FIND OUT THE REAL STORY. (1) There isn't a restaurant within a hundred miles of me that accepts these. (2) The ones that do beyond 100 miles traveling distance, you wouldn't eat at anyway, they are substandard and probably only survive on discounted meals. (3) Your $50 certificate is not worth a cent towards the food, unless you spend twice that on food. So you have to spend $100 at some dive to be able to get 50% off your meal. Major chains and places that are upscale, won't touch these worthless coupons. Don't waste your time with E-Rewards- their phone number is disconnected and bogus, and they will NEVER respond to you via e-mail.

Date of experience: May 20, 2015
Washington
16 reviews
11 helpful votes
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Waste of time, or scam
August 15, 2022

It is at best a waste of time and probably a scam, don't go there, review here instead. Unless yo have nothing to do but waste time, I have lots of repairs, cleaning and weeding if you are looking for something USEFULL to do!

Date of experience: August 15, 2022
Canada
1 review
7 helpful votes
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Waste of time
March 12, 2017

Useless
$1 will get you $. 40 in benefits which a lot of times will be 50% off or only once every 3 mths (food = up to max 50% etc) Very restrictive, no useful benefits

Date of experience: March 12, 2017
Indiana
2 reviews
18 helpful votes
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I was a member for 4 1/2 years when they closed my account and forfeited the points I was about to redeem without explanation. It took three weeks, several emails, and one phone call to get a vague explanation. I was not alone in being targeted for this practice.

The reward currency they use is only 20% of real money or less, but from other reviews here, a lot of members do not understand that. I was able to get a small amount of real money from them by redeeming for US Bank Flex Points which can be redeemed at $50 from US Bank, but the limit of $20 per quarter meant that they were only a third or fourth rate survey option in the first place.

The way they close accounts without explanation is definitely a negative. If you spend your time with them, just keep in mind that they will eventually disappoint you too.

The BBB replied to me that they do not cover my issue unless they find a pattern of this behavior. If you had your account suddenly closed and lost value, file a complaint with the BBB right away. If a pattern can be established we just might get our just e-rewards.

Date of experience: March 23, 2017
Virginia
1 review
2 helpful votes
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Screen continues to go black
November 7, 2017

After the initial statistical info entered, the survey ends with a black screen. When I went to resume it, the message is that i already submitted it. Has been doing this for awhile

Date of experience: November 7, 2017
GB
1 review
8 helpful votes
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Avoid
June 4, 2020

I have been a member of e-rewards for over 3 years, and have redeemed a fair amount of air miles in exchange for the surveys. I recently moved and got a higher job, so started to answer surveys with the new job title and area. I have always answered the surveys honesty and spent considerable time on the surveys. I had around £50 of points in my account. Without warning I suddenly stopped receiving any surveys. I thought perhaps linked to the covid situation. A few weeks later I tried to redeem some of my points for air miles, and received an error code. Upon emailing support I received a generic cut and paste email (same as others have posted here and on other forums) saying my account has been suspended indefinitely due to "accuracy and attentiveness". They refused to provide any further information or evidence for their decision. Just like that I had lost the £50 I had been building up to pay for a holiday. I would not recommend using this company as you are at risk of them refusing to pay your rewards without reason. I know I was not at fault as I still have the individual survey creators emailing me directly for follow ups. In the recent year it has been difficult to qualify for surveys after considerable time providing data, in essence for free. Avoid.

Date of experience: June 4, 2020
Georgia
1 review
7 helpful votes
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I noticed that I wasnt getting surveys lately, so I went onto the website to try to log in and got a message that my account was inactive. When I contacted member services I was sent a message saying that my account was permanently closed because it was alleged that member services had reviewed the account and determined that I had violated some policy. I sent in a dispute and have not received a responseall in all, I think erewards isnt worth it if this is how they treat their member panels (and I had amassed over 300 points that I now cannot access)

Date of experience: April 20, 2017
Nevada
1 review
2 helpful votes
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Great program
November 8, 2017

I love being able to earn miles or gift cards. Sometimes it waste a lot of time just to find a survey that I'm qualified to take. Also, I wish the $$ earned was actually worth a dollar for dollar.

Date of experience: November 8, 2017
Arizona
1 review
4 helpful votes
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Well after being in the group for over 2 years they permanently suspended my account with no explanation and kept my 285 points. Sound familiar? It happens to everyone eventually. Believe me, you go through hundreds of surveys only to find out at the very end you get a big fat zero. Then one day you get the

"Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.

As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.

We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website."

There is no recourse and no way to contact them for a better explanation. They keep everyones payments and they really should be held accountable.

Date of experience: February 7, 2022
New York
1 review
1 helpful vote
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WHAT AM i DOING
November 8, 2017

E-REWARDS PUSHES YOU TO STOP AND CONSIDER WHAT IS THE REAL VALUE OF YOUR ACTIVITIES. THEY DO THIS WITH SURVEYS THAT ARE NOT REPETITIVE, REASONABLE IN LENGTH AND DO NOT ASK FOR DETAILS THAT MOST PEOLPLE WOULD HAVE TO RESEARCH TO GIVE AN ACCURATE ANSWER.

Date of experience: November 7, 2017
Florida
1 review
9 helpful votes
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After being a member for 9 years and having a diamond status they flagged my account now I can't redeem my points which I was going to use to purchase Christmas presents. Very disappointed and sad.

Date of experience: December 12, 2022
Illinois
1 review
0 helpful votes
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Enjoyable and Interesting experience
November 8, 2017

I enjoy taking the surveys. I use the survey dollars to purchase hotel points which greatly reduce our travel costs. My only complaint is that I seem to not qualify for quite a few surveys.

Date of experience: November 7, 2017
Idaho
1 review
6 helpful votes
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I have been a member MANY years. I cash out my E-rewards "money" for points on a motel. I've gotten lots of points in those years. Since the end of May EVERY survey says it has expired! I can get 1- 15 a day, & they have ALL expired. I have never even gotten that message before. I sent an email to them twice & get the same auto message telling me to clear my cache, I took too long to do the survey, & a bunch of other crap. I haven't done anything wrong & my computer whiz son has cleared & did whatever it is he does to make things work again, & I still get the same expired message. I am just going to wait until Aug. When I get surgery & then just get out if it isn't better. I don't even get the "$. 25" for trying. Peanuts lab on MyPoints also suspended me & when I asked why they permanently banned me. Now on Now on E-rewards ans Valued opinions I get SSISURVEYs & they won't let me do them & say I'm not in the country I said, I did the survey already, I lied... I can't do but a few a week on those sites now. I figured it's because I'm one or more of these: poor, old, Republican, Christian, not gay+, or they just didn't like an answer because I am all of those. Gee, isn't that discrimination?! That's probably why they don't tell us why we got kicked out.

Date of experience: June 20, 2022
Oklahoma
6 reviews
11 helpful votes
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I've had an account for years on their site. Their rewards aren't all that great, but they do have a lot of good magazines that you can get (or give) and for free so it's worth it to me to do a few short surveys every month. I have ordered Outside, Parents, Maxim, the Economist, Smithsonian... they have a lot of different types of magazines and it doesn't take much to earn the rewards. The surveys are easy, some are really short (and you only earn a buck or two) and others might take 20 minutes and you can earn up to $5 or so. I had one long (and surprisingly interesting) survey where I earned $8.50. The magazine subscriptions start at $10 and go up from there.

They also have gift certificates but for kind of obscure places. I did get a $25 off of a $75 purchase at ebags.com which was pretty cool. But the stores they have are ones I don't really shop at too often.

The only thing that is annoying is some of the emails for surveys I get and click on are already closed, like a few minutes after I get the email. I guess that's just how it works. I do like that you can pick how often you get survey emails and you don't have to do them obviously.

Date of experience: April 15, 2011
Michigan
1 review
6 helpful votes
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I purchased an E-gift card for Red Lobster on February 7,2018 and was told that I would receive the electronic E-card no later than February 8,2018. On February 9,2018; I logged into their website and filed a complaint about not receiving my electronic E-card and received an automated reply that did not address my issue!

Date of experience: February 9, 2018
California
1 review
1 helpful vote
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Great way to earn rewards
November 8, 2017

Fun surveys that reward you for your time, however the options for rewards are very limited. I would like to see more options for gifts, but for now its enough to keep me going.

Date of experience: November 7, 2017

Overview

e-Rewards has a rating of 1.9 stars from 252 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with e-Rewards most frequently mention gift card, customer service and enough points. e-Rewards ranks 213th among Survey sites.

service
47
value
47
shipping
2
quality
47
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