Dan M.

I have been a member of e-rewards for over 3 years, and have redeemed a fair amount of air miles in exchange for the surveys. I recently moved and got a higher job, so started to answer surveys with the new job title and area. I have always answered the surveys honesty and spent considerable time on the surveys. I had around £50 of points in my account. Without warning I suddenly stopped receiving any surveys. I thought perhaps linked to the covid situation. A few weeks later I tried to redeem some of my points for air miles, and received an error code. Upon emailing support I received a generic cut and paste email (same as others have posted here and on other forums) saying my account has been suspended indefinitely due to "accuracy and attentiveness". They refused to provide any further information or evidence for their decision. Just like that I had lost the £50 I had been building up to pay for a holiday. I would not recommend using this company as you are at risk of them refusing to pay your rewards without reason. I know I was not at fault as I still have the individual survey creators emailing me directly for follow ups. In the recent year it has been difficult to qualify for surveys after considerable time providing data, in essence for free. Avoid.