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How would you rate Dunkin' Donuts?
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Ohio
1 review
2 helpful votes
Follow Sacha B.
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I came to Dunkin with my and we're rude and didn't give her food. I don't like how the ignored my mom.

Date of experience: June 27, 2022
Ohio
80 reviews
35 helpful votes
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Great Coffee!
April 7, 2023

Great coffee! Terrible donuts! I am pretty sure that their donuts are shipped in and are no longer made in stores anymore!

Date of experience: April 6, 2023
Massachusetts
1 review
0 helpful votes
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Don't waist ur money
March 13, 2022

Rip off. Could fit my xl hot coffee in a small cup. Huge gap at the bottom of the cup that I could fit about half my hand in it

Date of experience: March 13, 2022
Ohio
1 review
0 helpful votes
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They charge because of a refill they get the order wrong and they can't do there job right that in order to get a refill is not to charge

Date of experience: October 18, 2023
Illinois
1 review
0 helpful votes
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Shy
August 6, 2023

She was very polite and positive.she took my order and was very quick with my order and everything on my order was well made even my coffee.

Date of experience: August 6, 2023
New Mexico
1 review
0 helpful votes
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I love this Dunkin.
August 29, 2022

The employees are extremely nice and amazing. The store is very clean and organized. And the food exc… is delicious.

Date of experience: August 27, 2022
Florida
2 reviews
1 helpful vote
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Birthday coffee
June 17, 2023

How sad is it that now neither Dunkin nor Starbucks gives you a free coffee on your birthday! Seriously?

Date of experience: June 17, 2023
Iowa
1 review
0 helpful votes
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I asked for oat milk and they gave me normal milk I'm lactose intolerant and have plans tomorrow overall I think Starbucks is better

Date of experience: June 13, 2023
Canada
1 review
0 helpful votes
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The donuts looks good but when you bite into the donut it tast like my crap not worth even a 1cent gross taste like eating dry paper.

Date of experience: June 17, 2023
New Jersey
1 review
0 helpful votes
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Aweful service and store
November 16, 2022

Order was cut in half without notifying the costumer. They did not discount the
Order either. Very bad service.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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When you order decals coffee and they run out of it they will give you regular coffee and say you got decaf. The food always made wrong.

Date of experience: September 7, 2022
Florida
1 review
1 helpful vote
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Horrible stale
December 24, 2021

$#*!ty service cold sandwiches and stale hashbrowns should've went to McDonald's this place real went to $#*!

Date of experience: December 24, 2021
Maryland
1 review
0 helpful votes
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Bright Smile
November 18, 2021

Duncan employee Monica at 3300 Wilson blv made my day with her bright smile and excellent service. Your COP friend. ‍

Date of experience: November 17, 2021
District of Columbia
3 reviews
5 helpful votes
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They are my favorite
April 19, 2016

Nothing is better than a bite of donut and a sip of coffee in the morning. My favorite donut is a Bavarian creme.

Date of experience: April 19, 2016
Florida
1 review
0 helpful votes
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Food
January 11, 2023

Don't waste money on Avocado sandwich is horrible
Bacon not cooked, tomato chunks so big unedible. Yuck

Date of experience: January 11, 2023
Florida
1 review
1 helpful vote
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Okay
April 15, 2022

A new one just opened up on Fiske but very limited choices. No lattte's or creme-filled donuts. Disappointing.

Date of experience: April 15, 2022
Texas
1 review
0 helpful votes
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Amazing place
August 28, 2023

I love going to Dunkin' to see my amazing bf there I love you so much Neptune and you mean the world to me :)

Date of experience: August 27, 2023
New York
1 review
2 helpful votes
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So I went to a store to buy ice cream at the first store to buy the the most basic flavor vanilla but they don't have it, ok so I wanted to buy something for my son and they had a special where they had 3 animals to choose for my ice cream so I choose dolphin but no, they have the 2 other animals so I left and went to another store to try and get the ice cream and so the line was 2 people but ut took half a hour then when it was my turn I asked can I get 2 waffle cones but he said no no what size I was like I want waffle cone he said how many scoops so I said 1 ok when I get to the ice cream area they asked what cone and I said waffle but he gave me a sugar? I was like I want a waffle? He said yes yes fine this cone he pointed at the sugar cone so I said no I want waffle cone until I had to scream out top left on the menu then he said nooo that you need to pay extra I'm like I TOLD YOU J WANT WAFLEE CONE IN THE BEGINNING AND YOU SAID NO. By the way I had to be very loud since he can never hear me when I talked

Date of experience: March 13, 2022
Massachusetts
1 review
0 helpful votes
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Pizza Pizza
May 11, 2021

Love ur pizza. And i am a dog. Meow. Thank you little ceasers for ur cheesey crust. Love the hotdogs.

Date of experience: May 10, 2021
New York
1 review
0 helpful votes
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How hard is it to get this order wrong Large hot 2 and 2. Every 3rd time I go. NOTHING FROM DD COMPANY

Date of experience: April 6, 2022

Overview

Dunkin' Donuts has a rating of 1.6 stars from 188 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dunkin' Donuts most frequently mention customer service and large coffee. Dunkin' Donuts ranks 150th among Coffee sites.

service
89
value
82
shipping
29
returns
31
quality
79