Dr Trust has a rating of 2.6 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dr Trust most frequently mention and customer care. Dr Trust ranks 12th among Medical Equipment sites.
Thank you Dr. Trust. We are very much happy and satisfied with the product. We highly recommend this.
Initially was bit skeptical about how this will perform but so far so good. Bought this product for my mom. She used to often complain about ankle pain. Even though she is not completely relieved but there is some improvement.
Its a good weighing machine. However the first reading is consistently incorrect. After that it gives correct reading. Hence the rating of 4 stars.
Totally satisfied with the Packaging Quality, Speed of Delivery and Authenticity of the Product.
Item Purchased: Kitchen Weighing Scale
Very accurate
Very attractive
Super product
Very useful
Great for gym going people and shows waterlevel and body fat mass.
Not working and for that we want to contact dr Trust but not any number they had given is working all are Amanya
By believing the brand purchased supernova personal scale directly from drtrust.in. But unfortunately, it didn't work properly not even a week. Raised the complaint to the customer care many times. But no response. Worst customer care experience faced from drtrust.in. There's no trust in drtrust.in. Need to change the name. Hopeless.
Takes longer (2mts) for initial heating even in position 2. Longevity and quality makes it preferred choice.
I have ordered 2nos.so far at Rs. 1200/ and at Rs 2000/recently. This is far too high rise in few months--apparently exploiting the demand!
Worst product of weighing machine i have ever received. And the Customer care didn't take this damage product. I called and email several times. They didn't even respond it. They sent me damaged product. Don't buy
It's a bit unclear why the device keep beeping even after a few minutes. It appears as if it never settles at a steady state. The pulse-rate and SPO2 do settle at a baselines, but it keeps beeping.
Very Convenient to use. I bough it due to non availability of Pathological Labs in Mumbai due to Lockdown. My first attempt to use this failed. From the second attempt I realised the things.
Hi,
I had placed the order on 06/06/2020. My order number is - *******. Till yesterday I was waiting for the tracking number. On 9th I called to customer care the executive told me in warehouse had some technical issue due to that we are not able to ship your order. Till evening you will received a call from your team they will provide you all the updates regarding your order and tracking number. But I didn't recived any call from team yesterday. Then I call again yesterday to customer care around 5 O'Clock then I got the tracking number and executive said your is dispatch today. Next morning I track my order status I got remark your is is not deliver to shipper. You tell me what kind of customer service or satisfaction you are providing to consumer. Till you not recived a call from my side you won't able to know my order had some technical issue.
When I ask to refund or customer satisfaction policy to you customer care executive they said dont have. It mean you take the payment online from customer and make them fool. Your cheat with customer. That the way you robbed the consumer through online potal.
According to me Dr. Trust is big brand you are giving pathetic experience to me. I didn't recived my product yet
Regards
Harish G.
Works fine. The manual is also very helpful. It is also easy to use as well. The quality is also good.
Exactly what I was looking for from abs wheel roller. It is well balanced and light weight. Easy to assemble and disassemble as well.
I have used this product in our hospital effectively
Wanted one for home good product useful especially for this covid pandemic monitor SPO2 regularly
Liked the product
Early delivery than estimated date
Easy to operate, light weight.
Feel there should have been option to change metric on the device (set to Lb, need in kg) which would be convenient to just measure weight.
Slightly higher rate in your website than Amazon (could not order in Amazon due to COVID restrictions)
A good quality feature-loaded product with value for money, especially useful feature of audible readings. Worth a buy.
I was highly impressed with this BP monitor. I used it, its performance is amazing! Thanks to Dr. Trust!
Very good machine with all measure of body fat n water level and Bluetooth connection worth for money
The product that I received was on time and the quality was good as well. Will try Drtrust again in the future.
Answer: Better quality and prompt reply is good to hold a customer