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DressFirstReviews 43

2.4

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DressFirst Reviews Summary

DressFirst has a rating of 2.4 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressFirst most frequently mention and return policy. DressFirst ranks 60th among Wedding Dresses sites.

service
6
value
6
shipping
6
returns
6
quality
6

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Florida
1 review
0 helpful votes
Follow Terry J.
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After purchase of dress that was nowhere near the measurements listed for sizing - attempted to return to buy next size up - have sent numerous emails with no reply - BUYERS BEWARE not reputable company!

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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I inquired to clarify the return policy in the event I didn't like the fit or color on me. Their response was that I could return it according to the return policy. And then they added "If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please choose the right style you want before ordering." Really? I would never order anything from this website based on that!

Date of experience: January 22, 2022
Arizona
2 reviews
14 helpful votes
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Do not buy anything from this website!
April 16, 2021

I bought a dress for my daughter's wedding. It arrived crammed in a small plastic bag, looked nothing like what was pictured, was about 3 sizes too small (the bottom half of the dress was sizes smaller than the top), and the dress smelled terrible. I have not been getting anything other than the runaround as far as trying to return it, so I am disputing the charge on my America Express card. This dress is so hideous that I have to believe that any positive reviews must be phony.

Date of experience: April 16, 2021
Philippines
2 reviews
0 helpful votes
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This is my very first order through the site, and I am totally and completely satisfied! I usually wear a large so i ordered an XL. The fit is great and so are the prices. I will definitely return again and again…

Date of experience: February 3, 2021
Philippines
1 review
0 helpful votes
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I bought 3 different colors and the quality is excellent. Striking design, good quality cotton. They are warm and comfortable and just all together I am very happy with the purchase. I wear it at home, but also as casual wear outside.

Date of experience: February 2, 2021
Philippines
1 review
0 helpful votes
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Bought it as a gift to a friend who always work from home. She loves it, not her usual colours but she looks great. On the plus side, the print is nice and the fabric is good for spring/summer. The fabric is light and crisp. I will order one too

Date of experience: February 1, 2021
Philippines
1 review
0 helpful votes
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Love this sweater!
February 1, 2021

Well, this sweater runs big, so you can choose small size. But this piece fits me very well and is flattering on the plus-size body type. It is very cozy and at good price. I absolutely love it! Highly recommend! I would like to order in more colors!

Date of experience: February 1, 2021
Philippines
1 review
0 helpful votes
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So happy with this turtleneck, not only the soft material but also the cute color. So I bought another one in white! And this one is in red. It looks well with a scarf, shawl, or under a jacket. Very pleased with the quality for the price.

Date of experience: January 31, 2021
Philippines
1 review
0 helpful votes
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What an amazing buy!
January 27, 2021

What an amazing buy! This sweater dress is really soft and has a nice color. Though the size is slightly bigger, it doesn't matter and doesn't influence the fashion look. And I can wear it to the office, my colleagues all said this sweater looks wonderful on me.

Date of experience: January 26, 2021
Philippines
1 review
0 helpful votes
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Amazing!
November 25, 2020

This dress is amazing! Beautiful style, beautiful pattern. Great fit. Good value for the money.The material is so soft and comfortable. I love it so much!

Date of experience: November 25, 2020
Philippines
1 review
0 helpful votes
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Ordered 2 blouses and I was surprised when I received my package. Their prices are super cheap for the quality. I would purchase from this site again.

Date of experience: November 25, 2020
Philippines
1 review
0 helpful votes
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Great Quality
November 24, 2020

Nice quality of this hoody I bought! Warm but breathable. And It fits me very well. If wearing without jacket, this would be suitable for late spring or early fall temperatures. The price is also reasonable, there's nothing I don't like about this hoody!

Date of experience: November 24, 2020
Philippines
1 review
0 helpful votes
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Greater than I think!
November 24, 2020

Just received my package and they are greater than I think. Fit well, soft and comfortable, stretchy but retain shape, well priced and lovely colors. It is possibly the most comfortable and versatile piece in my wardrobe. I wear it several times a week because it can well match tank tops and under other shirts, tunics, sweaters, etc, or just on its own. So nice but only at a low price. I am sure I will shop again at dressfirst.

Date of experience: November 24, 2020
Illinois
1 review
0 helpful votes
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VERY POOR CUSTOMER SERVICE!
September 18, 2020

Dress size description on the website is incorrect. My dress was the size I wear, and I felt like I ordered 2 sizes smaller than I actually did, because I ordered the size I wear and their size is way to small! I've been trying to return my item and it's been over a month since I've contacted them. They are extremely slow to respond, or they choose not to respond. So therefore I have no idea where to send my item back to. And, no refund for my money from the purchase. I'm very disgusted because they had the nerve to suggest I try selling my dress to someone to get my money back! They told me shipping to China was to expensive, even though I offered to pay for the shipping myself. I HIGHLY recommend that you shop locally and tell all your friends NOT to consider buying from this website! ~Submitted Honestly

Date of experience: September 18, 2020
Washington
1 review
1 helpful vote
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Awful company!
August 26, 2020

The dresses on line look nothing like what you receive. The one I received was not close to the correct size and it smelled horrible when I opened the package. They are awful to work with and their posted return policy is not accurate as they don't return your money. Never again.

Date of experience: August 26, 2020
Minnesota
1 review
5 helpful votes
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If you have any doubt if your dress will fit, do not order. I'm still trying to return my item and it's been 2 weeks since I've contacted them. They are extremely slow to respond and I have no idea where to send my item back to. I believe it is overseas. I strongly urge you to shop David's bridal or somewhere local!

Date of experience: August 13, 2020
New Jersey
1 review
1 helpful vote
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Defective dress
August 12, 2020

Spent almost 300 on a dress and it was defective. No response to 3 emails that I sent. Do not buy from this company.

Date of experience: August 12, 2020
Oregon
1 review
5 helpful votes
Follow D W.
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I ordered 4 dresses for my son's wedding as all stores are closed and the wedding was in a few months. I immediately received and email asking that I only order one dress in case they did not fit, as the dresses are made to order. I understood and advised which dress I wanted. I was still charged for all four dresses and still have not received a refund after over 6 weeks ($484.97). Now I received the dress ordered and although it is of good quality and very pretty it does not fit so I am trying to return it as you must do so within 15 days to get a refund. They say I am responsible to return which is reasonable but they will not provide a return address so I am stuck. I have been attempting for weeks now with no information provided. This is not reasonable and I would never purchase from them again. BEWARE

Date of experience: July 21, 2020
Washington
1 review
3 helpful votes
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I ordered a dress to wear to my son's wedding. I ordered a regular size off their website. It was not made specifically for me. The website says it will accept returns if it isn't what you thought you were ordering based on the picture. When I received the dress it was not at all like the picture, didn't fit well, and wasn't what I wanted. I went to return it they wouldn't let me and insisted it was made specifically for me. They answered my email once and then wouldn't answer after that. There were no phone numbers to call. DO NOT ORDER ANYTHINg OFF THIS SITE!

Date of experience: May 19, 2019
GB
1 review
1 helpful vote
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Hello,

I have ordered 3 girl dresses for my wedding almost a month ago. The payment has been approved the day after my purchase, the money left my bank account too... And since: nothing! Nothing has been shipped, I have emailed 5 times and no response. I have now requested my money back... And still nothing.

I am not sure what I will do next but I highly recommend to avoid this website at all cost.

I am VERY disappointed and upset.
Johann

Date of experience: February 12, 2019