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Dressafford

How would you rate Dressafford?
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GB
1 review
0 helpful votes
Follow Jodi A.
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I was nervous purchasing without seeing the product first, but Estella was great responding back and forth to achieve the right color. I do wish the tulle was softer, but maybe with another layer it would be fine. Considering the price compared to other tulle skirts, I would definitely recommend. The fit of the skirts to what we ordered were perfect!

Date of experience: May 27, 2019
South Carolina
1 review
0 helpful votes
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Wedding dress
June 23, 2021

Such a wonderful dress for such a prefect day! I was very iffy about ordering a dress offline but when it came in it fit amazing. I didn't have to have anything done to it! They have some beautiful wedding dresses!

Date of experience: June 23, 2021
Dressafford C. Dressafford Rep
over a year old

Thanks for liking our store and product!
May happiness be with you and your family always!

Customer Support

India
1 review
0 helpful votes
Follow Laura Q.
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I cannot express how wonderful my experience was with this shop. Turnaround was extremely quick and the dresses are of such a high quality they can't be compared. The fabric is so soft and dreamy and photographs beautifully. We had a small sizing issue and Helen didn't hesitate to correct the issue, she was wonderful. I cannot wait for my daughter and niece to wear these stunning dresses at my sister-in-law's wedding. The best quality flower girl dresses. Unique, flowy and true to the photos.

Date of experience: July 11, 2018
Nevada
1 review
3 helpful votes
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I ordered a bridesmaid dress on this website and the dress came in a timely manner. But the dress was 2 sizes too small. I'm a size 4. The material was incredibly cheap. The cost was $108.09. I would never purchase a dress of this material for $100. I would spend $20 on a dress like this. I tried to return the dress and the policy that was sent said they have to take 20% off for shipping. I would have to spend $65 just to send it back to China. The suggestion was to sell it on eBay or craigslist if I chose not to return it or donate it. Total rip off. I still need a dress for the wedding. Scam!

Date of experience: December 17, 2019
Dressafford C. Dressafford Rep
over a year old

Hi Shannon,

Good day.
Sorry for any inconvenience may have caused you.

The sizing of the dress runs true to our size chart and
Everything is correct on your order. If customer purchased
Incorrect size and would like to return for a refund, we are
Afraid he/she must follow our return instruction to get a
Refund. Return policy is presented online for our viewer's
Reference and if you do not agree with company policy
You can choose to shop elsewhere before.
Usually if you use USPS service to ship the item back
The postage will be around 15-20 USD through all those years.
65USD is insane and policy maker should be blamed. Not us.
If you think postage is too much we can also offer to issue 50%
Refund if you donate the dress to Goodwill or other organizations.
It is a plan B which makes the world a better place.
I hate to say but If you are looking to buy a 20USD dress I think you've come to the
Wrong place the first place. We recommend wish.com. Thank you
And have a nice day!

Best Regards,
Alex

Bangladesh
1 review
0 helpful votes
Follow Sandra G.
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I absolutely love this dress. I was nervous about ordering without trying it on, but the reviews were glowing so I gave it a shot. My wedding is August 11th, and I ordered this dress in May. It came 10 days after it shipped- which is amazing. Just as I worried about, the dress didn't zip up and was a little too small. I contacted Olivia right away and she assured me she would remake the dress and send it asap- and that we'd discuss returning the one I had once the new one reached me and I confirmed it fit. Ordered the second on in June and received it a week later! Not only does it fit perfectly, but I have plenty of time to adjust it if need be. I cannot say enough amazing things about this company and Olivia. It can be scary not knowing if the dress pictured, will come as is- but it's way more beautiful in person! Thanks!

Date of experience: September 13, 2018
Michigan
1 review
2 helpful votes
Follow andrea r.
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I received the wrong dress in the wrong fabric and they would ONLY take a return if I paid over $200 in shipping. Than they said they would accept it but never provided a return label after over a month. I do not recommend.

Date of experience: August 11, 2022
Dressafford C. Dressafford Rep
over a year old

Hi Andrea,
Sorry for all inconvenience this may have caused you.
Please kindly note return shipping is on customer's part and we kindly ask our customers to use USPS economic shipping to ship the dress back for a refund.
We are sorry but we do not provide prepaid shipping laber for return requests.
The shipping fee is around 15-60 USD depending on the areas and shipping weight. If you use other shipping method the shipping fee will be unexpected.
Thanks for your cooperation. Have a nice day!

Regards,
DressAfford Team

California
1 review
0 helpful votes
Follow Susan N.
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Very Disappointing!
March 16, 2021

I ordered a dress from here for an upcoming wedding I'm going to be in. I had it custom made to fit. I ordered the color blush, which based on their color chart should have been a beige pink color. I opened the package and it was a bright PEACH color! I emailed them my concerns and all they said was I ordered blush and not blushing pink and included a color chart. I cannot return the dress because it was custom made. Do not order a dress from this place unless you order a swatch of the color or want to be disappointed. I have added a picture of the color from the color chart they sent me and the color of the dress.

Date of experience: March 16, 2021
Dressafford C. Dressafford Rep
over a year old

Hi Susan, please kindly note you selected a blushing pink color. It is a different color
From the color blush. The color Blush and blushing pink are two differernt colors.
Your understanding is appreciated.

Texas
1 review
24 helpful votes
Follow Kaylee H.
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I bought a wedding dress and they said shipping was not at all impacted by the virus. I was supposed to get the dress over a week ago at the latest. The representative I have talked to is rude and isn't very helpful and said supposedly it was sitting at a shipping carrier. I now have almost no time until my wedding and no dress! This place has left me depressed and frustrated! Never ever ever purchase a dress from here!

Date of experience: May 29, 2020
New Zealand
1 review
0 helpful votes
Follow Chimene C.
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The dress is absolutely stunning and just as described / shows in photos. I was in contact with the designer throughout the whole process, and it shipped to Norway in just one week! I would highly recommended ordering online from this company. Thank you to the great designer for providing me this gorgeous dress for my wedding.

Date of experience: April 19, 2018
Bangladesh
1 review
0 helpful votes
Follow Indah D.
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This dress is so beautiful. It came quite quickly and had a nice extra bracelet inside. The quality of it is amazing. I am going to look gorgeous on my wedding day! When I show it to people, they are impressed at how nice it is. I highly suggest buying a wedding dress from this shop.

Date of experience: July 10, 2018
France
1 review
0 helpful votes
Follow Evie T.
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Great value for $$$ and beyond my expectations. The material, seams, and the cut are good. Took the measurements by a professional lady then ordered a customized dress. It worked perfectly!

Date of experience: March 7, 2024
Bangladesh
1 review
0 helpful votes
Follow Helen M.
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Wearing this satin wedding dress is so flattering and well-made. This dress is beautifully designed to suit the figure. One can be comfortable and stylish at the same time. I think every woman who lives in a temperate climate should have one and I think it is a must to have if your wedding in cooler weather. Packaging is beautiful and it arrived on time. I LOVE this! Its so simple and beautiful, even the packaging was gorgeous, a real cute, personal touch.

Date of experience: October 20, 2018
Bangladesh
1 review
0 helpful votes
Follow Whitney T.
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The lace is so intricate on this dress, I am extremely pleased with all the materials used to make the dress. It fits me perfectly like a glove! I could have never found an amazing wedding dress like this at a boutique. Kate was extremely wonderful to work with as well! She did an amazing job. LOVE IT.

Date of experience: August 26, 2018
Bangladesh
1 review
0 helpful votes
Follow Carla W.
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I ADORE this dress!
October 26, 2018

This is the most comfortable, beautiful dress I've put on in a very long time. It's sure to be my favorite fall and winter prom dress. It is so soft and comfortable. I ADORE this dress! You made it absolutely perfect with the custom sizing! Perfect for my party! Thank you Thank you! Thank you so much Helen. I can't wait to place my next order.

Date of experience: October 24, 2018
Bangladesh
1 review
0 helpful votes
Follow Alfred B.
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This dress is gorgeous! Thank you so much Polina, you are absolutely fantastic. I did take the built in bra out because it was a bit uncomfortable and it looks nicer without it but the dress itself is EXACTLY like I pictured. I love that you took the time to send me updates and photos of the dress and asked me for added extras that you thought would be lovely. I cannot wait to wear it next month! Thank you again.

Date of experience: September 8, 2018
Cambodia
1 review
2 helpful votes
Follow Cheryl W.
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You are always sceptical to buying online like this... you never know what you are going to get, especailly after reading negative reviews of this shop from China.
First of all dressafford is wonderful to have contact with. Agent Jennifer answers quickly and is very very nice.
The dress was over the top good. Good quality, good fabric, and good sewing work! The lace is soooooo beautiful!
Do not be afraid to order anything from dressafford! You will not be disappointed!

Date of experience: May 22, 2019
Indonesia
1 review
30 helpful votes
Follow Alex V.
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I bought a dress which looked beautiful in the pic. Gave them measurements as they asked. Completely wrong. When it game it was a very b grade version of the dress. So dissappointed. Waste of money I can not wear this. It looked nothing like the pic as you can see just horrible

+5
Date of experience: January 20, 2020
Dressafford C. Dressafford Rep
over a year old

Hi Alex,

We are sorry that the dress failed to satisfy you.
We took pictures of the dress to our tailoring team
And they thought you might submitted incorrect body
Measurements. Otherwise it will look nice on you.

We source the best material to make affordable dresses
Worldwide and we helped thousands and thousands of brides
Save the money and complete the wedding day. If you seek
Help from a local tailor and they will help with the fitting.:)
Mostly there will be three fitting alterations for a wedding dress
If you order from a local wedding boutique.
We know alteration fee may cost more than what you pay for the
Dress, 183.89USD but it is not all our fault.

We refunded you 30% of total payment, 59.1USD a couple days ago
And it is a pity you still decide to write a negative review after receiving the
Compensation. Have a nice day!

Best Regards,
Alex

California
1 review
0 helpful votes
Follow Magdalena S.
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I love the dress. It's perfect in size. It is more light green than on the photo but this may be because of the specifications of my laptop ( and I love it even more actually). Thank you for the belt and a cute ring :) I'm 100% satisfied with this purchase and I can recommend it.

Date of experience: May 21, 2018
Bangladesh
1 review
0 helpful votes
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Beyond pleased with my purchase! Such a beautiful dress and I can't wait to wear it on my big day! :) The ladies were fantastic to work with and were very patient with all of my questions! I would add a picture of my dress but I'll definitely need a few alterations first. (: Thank you, Dressafford!

Date of experience: March 31, 2018
Illinois
1 review
1 helpful vote
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Highly recommend!
March 23, 2023

I purchased this dress set for a rush order and it did reach with more than enough time for our wedding! I am so so glad about the dress how it came out and all the pretty details on it! Highly recommend Dressafford!

Date of experience: March 22, 2023

Overview

Dressafford has a rating of 2.2 stars from 239 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Dressafford most frequently mention customer service, return policy and full refund. Dressafford ranks 17th among Wedding Dresses sites.

service
29
value
31
shipping
32
returns
25
quality
29