DreamShadesReviews 40

I bought a pair of Bvlgari sunglasses on Amazon / Dreamshades from the UK... nice pair for around $400 as I was treating myself. After I had bought them I was worried after reading bad reviews on this website so I half expected an e mail argument with the company! However, I am pleasantly surprised they turned up on time and looking absolutely fine, so I actually have no complaints from ordering these from Dreamshades and aftere this experience I would use them again.
J Piper, UK.

I ordered prescription eyeglasses and paid for express(3 business days) as i need the glasses right away. I am still waiting for the glasses over a week later. This is my second time ordering through dreamshades and have had a delay both times. Unfortunately I will not recommend this company to anyone but i will deter people from buying from them. Why pay for express when you dont get them express. Also why does this company publish a phone number when it goes straight to an answering machine. I have written several emails complaining about the service.

"I bought a pair of Ray-Ban RB5121 glasses from them and I am a very active online shopper. Dreamshades is the WORST, and I mean WORST company that I have EVER dealt with. After purchasing the pair of glasses, they proceeded to tell me it was on backorder with no pre-warning. I then asked them to change my order to a different color of the SAME pair of glasses so I wouldn't have to wait for the backorder. The sales representative kindly changed my order, but when I checked my bank statement, they charged me twice. My first, ultimate total came up to $77(coupon codes lowered the price), yet there was also another pending charge of $99. I asked the sales representative about this and she kindly apologized and told me she would fix the issue. I wait it about two days and check my bank statement to see both pending charges gone. I wait about a full week to see if there would be any further action with my credit card and there were none, so I proceeded to email them to cancel my order to which they IGNORED. After a couple of days I check my bank statement yet again to see an existing charge of $99, not pending, but actually charged. They basically ignored my request to cancel my order and waited until their backorder of my original pair of glasses I ordered arrived and just sent it to me anyway, with no email to tell me or give me a heads up. I had to email them myself to find out that they shipped the pair of glasses. I don't mind keeping the pair of glasses, but keep in mind that my original total was $77, yet they charged me $99. I emailed them about it and they told me they would refund the difference. I'm still waiting on that refund. (EDIT: They told me i was not getting my refund until i took this review off. Guess i wont be seeing that refund.) If you're thinking about ordering from this company, I beg of you, for your sake to PLEASE PLEASE PLEASE buy it elsewhere. This company will only give you problems stacked on problems. Save yourself the trouble."

I had an order placed on February 22,2012 for prescription eye glasses. The glasses were mailed to me without the prescription -- I rejected the package and have been trying since to reach dreamshades via email, phone and chat and I have yet to receive a response about the status of my order.

I will never EVER shop here again. Terrible customer service.

The posts below must be fake. Take a read at a REAL customer's review
http://www.pardonmyblog.com/2009/12/beware-of-dreamshadescom.html

I fell in love with a pair of Gucci sunglasses, 3169 in Havana color, I mean, who wouldn't.
I have placed an order with Dreamshades.com on September 20. Got a response that my order is being processed. Received my shipment on September 28, neatly packed, with the box, cloth and the case.
I could have bought it at the store, but $200 vs $289 was the deciding factor. I am very happy I saved!
Would order from them again, the price is the major deal for me.

This is the worst website ever. Anyone saying anything different has to be an employee. I'm an avid online shopper and while I have had some "kinks" in purchases, nothing has ever been even remotely as bad as this place. I honestly think they need to be shut down. Clearly they are one giant scam of a company.

My husband pointed out the fact that when they take money for tons of orders and hold on to it for a month or two, that entire time they're earning interest (and most likely the consumer is PAYING interest). They're basically getting money for free. Then they just blame the problem on USPS and refund your money and expect you to be happy. Um, no. That is called fraud!