DoYouEven has a rating of 3.3 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DoYouEven most frequently mention customer service, wrong size and new pair. DoYouEven ranks 15th among Sportswear sites.
I go to the gym at least 4 times a week, and I do yoga at least twice a week, so I'm pretty picky about my leggings. And DYE has the best leggings I have ever owned. They're extemely comfortable, and they don't ride down at all throughout the day or during exercise. They're definitely quality leggings, and you can tell that they take pride in their work.
I was also recently in a scooter accident; I was hit by a car, thrown up onto the windshield, and rolled off the car onto the road. (Luckily, I was wearing a helmet) I was wearing a pair of the Jungle leggings from DYE. I looked down at my legs, and there were a couple of scrapes, but nothing too bad. After I was picked up by the paramedics, they found a huge gash on my knee that I had to get 8 stitches for. But they had to cut my leggings to find it. My leggings were UNSCATHED where I had this gash. Where I had cuts and bruises, I think I could've had much worse lacerations if I were wearing a different type of leggings or shorts. I'm really thankful for them.
THEN I emailed to tell them how thankful I was that they make such quality products, and they told me they were happy to send me a new pair since mine were ruined! These guys are amazing. I love them. I would give them 100 stars if I could.
Ok, so I bought some DYE seamless leggings back in April. One pair ripped right from the crotch to the butt area the second time I wore them. I emailed them with pictures and they sent me a new pair. Which was nice! I don't even wear them that much because it's hard to find shirts that match with the leggings, they are kind of hard to pair with tops other than the matching sports bra. Anyway, so I'm squatting the other day, and all of sudden I hear/feel the leggings rip! How embarrassing, my butt cheeks where showing while I was squatting:,( they ripped right from the crotch seam, (yes they do have a seam, they are not really seamless) all the way up the middle of my butt crack. Luckily I had a long sleeve shirt to tie around my waist so I could finish my workout.
I am incredibly impressed by the amazing customer service I received from Niki. There was a problem with my tights and she promptly responded to my email. She went above and beyond to help me. Everything got sorted out and she did more for me than I had ever expected. Thank you again Niki! I will definitely continue to order products from Doyoueven.
Niki was very helpful and replied immediately. 10/10 for customer service. Especially considering you could tell her email wasnt computerised it was genuine! Definitely has made me re consider shopping at do you even again.
Had an issue with an order i had placed so i emailed them to sort it out and one of the sweetest staff members assisted me through the process and made sure that i got a refund straight away AND ALSO GAVE ME A COUPON CODE!
Had such a great experience with this company. Accidentally ordered the wrong size, emailed customer service and received a response within 15 minutes. Would definitely recommend to anyone looking for gymwear.
I am super happy with the leggings and hooded track top I bought, amazing service, I ordered on Wednesday night and they arrived Friday afternoon.
The quality is fantastic and love the feel while wearing them both.
Great to find leggings that are squat proof
I will definitely be buying more from you
A fantastic business to deal with. The clothing is awesome. The staff are amazing and very helpful. I had a faulty item which was replaced in 24 hours I am still amazed and in shock on how fast and efficient their after service is. I wish all business were like them. Strongly recommend! Thanks Jennie for all your help and follow up.
I purchased the lavender seamless leggings for $80. Luckily, it only took 10 days to receive my order. Upon receiving them, I tried them on. The ripped immediately and were so see-through, I would rather wear pantyhose to squat in than these leggings. I wrote a review on their website but they deleted it. Definitely a sketchy company, I will not repurchase or recommend to anyone.
I ordered the vantage men's joggers in arctic camo. It took about 5 weeks to get the pants. The wait would of been ok if the pants were of good quality. The quality was off in the cut having the center seam of the seat about 1.5 inches to the right and after only wearing twice the seam at the top of the seat running across the top of the seat came u done. The stitches came out during wear and thank God my wife was there to point out my butt hanging out. Contacted DYE and never got a response. Also not paying return shipping on defective product.
Placed my first order in November for a load of kit and received Quite quick considering their the other side of the world. And it all fits great.
Had a warranty issue since then and they turned the problem around within 2 days and a replacement pair are on their way to me. Massively helpful and great customer service. Would highly recommend to anyone. Big thank you to Jennie Su for you help in this matter.
Will definitely buy from them again.
I ordered beginning of November for Christmas. This is what happened:
1. They didnt send shipping confirmation for one week. I asked and they came up with some lame excuse.
2.20 days later no delivery. I wrote to them and after a weeks time they reply that now its not 20 days but 40
Days (work days).
3. After 40 days I write again. They ignore my email(s) for 2 weeks.
Still havent received anything. I think they are going bankrupt or something. I definitively dont trust them and would never use or recommend use them. Stay away!
I wish I read these reviews before ordering. I have been waiting for two months now (41 business days) and the service is horrible. That is sad, cause their stocks looks nice, but definitely wouldn't recommend it to anybody.
Hi Chanel,
Thank-you for contacting Doyoueven.
Upon checking your order in Canada Post Tracking, I can see here the following information for your order:
8:34am 20/11/17 - Your parcel was out for delivery to the address you had provided for your order
3:49pm 20/11/17 - Notice card left indicating where and when to pick up item
11:38am 25/11/17 - Final Notice; Item will be returned to sender if not collected within 10 days
7:27pm 08/12/17 - Recipient not located at address provided. Item being returned to sender.
Because you hadn't collected your order from the post office within 10 days of attempted delivery, it is now being returned to sender.
I have attached a copy of your tracking information:
https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s2
Please note, we are not the couriers and any difficulties experienced during the delivery process of your order is subject to the shipping method you had selected for your order.
Please select one of the following options for us to resolve your order:
1) We can cover the cost to have your order resent while we wait for your return parcel to be received or
2) We can issue you a refund for your order.
Please let me know how you would like us to proceed.
Kind Regards,
Niki,
TeamDYE
Prompt, good product, little mix up in my order however Jennie provided outstanding service. I'm very pleased.
I order 2 matching sets for my wife for Christmas. After waiting 3 weeks for it to arrive i opened up the package to find that it was completely wrong. Instead of the 4 items that should have been there I found 12 items that were not mine at all. I asked them to just refund the order at this point I don't want to deal with them anymore
This was my first time ordering from Do You Even. The package came within 8 business days of ordering (which is unheard if when you live in a rural Australia, so was delightlfully surprised by how quick this was). I recieved all the correct items in their correct sizes, but to my horror they didnt fit! - my fault for not having red their size chart thoroughly. I emailed Do You Even and they were very happy to have the items returned and to issue store credit for me to repurchase the items in sizes that would suit me. This lengthy (but worth it) process became a series of emails between myself and Jennie, the customer service manager, who promptly responded to all of my emails each time - she was fantastic and handled my situation smoothly and patiently. Could not have requested for any better online customer service.
Shout outs to you, Jennie!
Purchased on the 29/11/17. A week goes by without any order confirmation so I finally emailed as it stated 2-3 day delivery. Which they then tell me there will be a 10 day delay on this order. 2 weeks later and I still have not received my items or a tracking number.
Overall there has been ZERO attempt at contacting to say there will be a delay. Which brings me to my question "DO YOU EVEN CARE".
I have been trying to get in contact with the customer service for 4 days and have not gotten anything from them. What a horrible company, they obviously don't know how to ship internationally.
Do not buy from them! Save yourself the trouble.
Hi Yanely,
Thank-you for your feedback,
According to our records, you have successfully received your order and haven't contacted us again with any issues since.
If you would like to get in direct contact with our Customer Service team, and to ensure you receive a speedy reply, you can send us an email at contact@doyoueven.com
We thank-you for your order with Doyoueven and are glad you're enjoying your items.
Kind Regards,
Niki,
TeamDYE
Bought a pair of the mesh side tights and within a few days noticed some of the stitching on one seam started to come undone. After a couple of very prompt emails they confirmed it was a manufacturers fault and sent me out a new pair straight away. I was so impressed my how quickly they wanted to resolve the issue and how pain free it was as well. On top of this, the shipping is really fast (I'm in rural Aus) and the product itself is great! Fits well, feels good and looks good.
I purchased a pair of the retro black tights. They were super comfortable with high waist band preventing any "muffin top". They ARE NOT see through when you squat or bend over like many other tights I have.
I found I had a slight fault with my tights and contacted customer service who responded the next morning, rectified the situation the same day and a new pair were sent out the following day.
Amazing customer service. Would highly recommend. I'll be buying a pair of the aztec tights next!
Answer: Yes, but you will pay shipping for the product instead of the company, which can get very expensive if you ship overseas
Answer: Don't bother with the pants, their sizing I's complete wrong and you will get burned in the long etm.
Activewear for the driven individual. Doyoueven encompasses the never ending pursuit of physical fitness. Our aim was to create loud, bold and expressive activewear to help empower the athlete within. #LeaveYourMark
Hi Raquel,
We're so sorry to hear that this has happened again.
If you had sent us an email, we would have been more than happy to issue you with a refund.
In saying that, we'd love to have this issue resolved for you.
Please send us an email at contact@doyoueven.com
We look forward to hearing from you.
Kind Regards,
Milly,
DYE Team