Overview
doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.
Quick and easy to use guides u through an easy process we have no office fast way of paying.
Hello Martha,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
People are always friendly and helpful...very patient with old people like me lol
Hello Gisela,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It's been very helpful as far as paying bills. Easy to use
Hello Kenya,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Quick and easy fast no problem with using doxo. Keeps your records so you can do payments fast
Hello Deborah,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Fast & easy...I like it. Takes only five minutes or less.Also use it to pay my mortgage.
Hello Wildford,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I like it because it's so easy to do. I never have no problem with it.
Hello Grate,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Information was correct, process was simple and got confirmation right away.
Hello Steve,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
What a marketing scam. Doxo"s payment service pays Google to put their listing ahead of the actual company you need to pay, so when you click on them they will actually pay your bill for you but charge another $10 processing. From my medical provider IVX Health I typed off their statement to pay online at "ivxhealth.com/patientpay" Google listed two links, the first was for DOXO which I clicked on ignoring the "sponsored link" and started to fill out the info, partly I thought I had been payed up and IVX was using a billing service, but couldn't find anything on my account, so entered the amount on the paper bill and my debit card, but noticed an almost $10 processing fee in the details which I hadn't noticed on previous bills. I cancelled out of it and then realized that I missed the direct IVX link under the sponsored link. This is a kind of payment con "of let me pay your bill for you" but Google knowns about and shouldn't allow. I will complain to IVX, maybe they will drop a hammer on DOXO. Actually when I got to actual IVX site, I didn't owe anything.
Hello Wayne,
We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account.
If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com.
Thanks,
Lisa
It was easy and user-friendly system.
I paid my waste invoice with casellas waste company.
Hello Freddy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I don't care for the charge but that is to expected.
Hello Chuck,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It's so easy and dependable to use doxo. No more fees! Hooray!
Hello Wesley,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I love using Doxo. This way I make sure my payment is never missed! Easy to use!
Hello Darlene,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Doxo is super easy & reliable. I just love it. It makes my life a lot easier!
Hello Bryanna,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
They OVERCHARGE AND TAKE THIER TIME TO PROCESS YOUR BILL. NO ONE IS THIER TO HELP YOU. GET RID OF THEM!
Hello Bradlee,
I’m very sorry to hear your experience with our service hasn't been great. We understand your concern about fees and are continually working to lower them. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account) as opposed to paying by debit or credit card.
We're also sorry to hear you faced issues getting Customer Care help. Our Support team would love to investigate any issues you faced with your payment and make things right. You can contact them at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
Well every time I use this service I never have any problems great job
Hello David,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I love this way of taking care of my bills. It's affordable and simple to do.
Hello Tammy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
WATCH OUT FOR THESE CROOKS! I was paying my insurance bill online on my insurance companys site just as I always do. I was obviously redirected to Doxo. I did not know I was redirected as I specifically went to my insurance companys website as always. I have never heard of Doxo and thought that my insurance must have a new payment page and system as I had to type in my email address and confirm the email they sent for what I now know was setting up the doxo account. I thought they were updating my info in their new system. I had no idea this was a third party. If they are a reputable company then why dont they stick to traditional ways to solicit business rather than showing up as a pop up that no one would think that is not who they intended on paying. I have since contacted my insurance company and they have no affiliation with Doxo and furthermore you can pay online throught their website for free as you do not need a third party. Why would I use a third party when I dont have to? I called doxo to request a refund. They denied saying they already made the payment. I asked why dont you stick to making money off of people that intend on using you and refund the ones that you tricked into using you that did not intentionally use you. They said the fee was documented in the payment. That may be so but I did not look at the payment that well because I expected it to charge me exactly what I put in the payment. Again I thought I was on my insurance website and I had no reason to look to see if they might charge me differently. My bill was $2342. 00 and they charged a fee of $82.25 so my total was $2424. 25. I never looked at it again until I saw the charge on my credit card statement and It did not match my bill. I am pretty smart when it comes to the shysters and thieves but doxo got by me. WATCH OUT FOR THIS CROCKED COMPANY!
Hi Dennis,
I’m sorry to hear that you feel misled. Unfortunately, we're unable to refund payments after they've already been made. But fees do vary by provider or payment type. If you're interested in figuring out a more efficient way to pay through doxo, we're happy to look into this with you--you can reach out to an agent at https://support.doxo.com. If you'd rather not pay through doxo, we understand, and encourage people to find the payment options that are best for them.
Best,
Lisa
Very convenient and easy to do and could pay several accounts with one account sign in.
Hello Carolyn,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It's safe and easy to get my bills paid on time and I love the reminder
Hello Virginia,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tamara,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa