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doxo

Overview

doxo has a rating of 4.5 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way and due date. doxo ranks 1st among Bill Pay sites.

service
47
value
43
shipping
2
returns
34
quality
41
How would you rate doxo?
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Arizona
1 review
0 helpful votes
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Excellent service
May 23, 2019

Very easy and reliable service. I always get a reminder to pay my bill on time and very secure. I will recommend Doxo to anyone

Date of experience: May 21, 2019
Texas
1 review
0 helpful votes
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Excellent service
June 7, 2019

Makes it so easy and convenient to pay my bills and sends me reminders when I need to pay them so I'm never late paying.

Date of experience: June 6, 2019
Maine
1 review
0 helpful votes
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Proved its use!
October 7, 2021

So handy to find this app and stop having to manually put bill reminders in my gcal! Definitely recommend, easy to use

Date of experience: September 23, 2021
doxo M. doxo Rep
over a year old

Hello Paul,

Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service!

Thanks again,
Lisa

Pennsylvania
1 review
0 helpful votes
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I use doxo for some other accounts too. Don't remember if I ever had problems with it. If I did, it was quickly resolved. Works for me.

Date of experience: September 2, 2023
doxo M. doxo Rep
over a year old

Hello Kathy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Pennsylvania
1 review
0 helpful votes
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Pay with convience and ease
January 31, 2024

Using this form of payment is great, it's easy,and convenient and I never worry about late payments!

Date of experience: January 31, 2024
doxo M. doxo Rep
over a year old

Hello Lynn,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Georgia
1 review
0 helpful votes
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Doxo
November 28, 2018

I would definitely recommend to use doxo to pay your bills it's easy to use I have never had any problems using this company

Date of experience: November 27, 2018
Washington
1 review
1 helpful vote
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Good but not great!
December 23, 2023

I will continue to use because I don't want to send a check in the mail. However I don't appreciate being charged to pay online.

Date of experience: December 23, 2023
doxo M. doxo Rep
over a year old

Hello Deborah,

We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account.

If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com.

Thanks,
Lisa

California
1 review
0 helpful votes
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Paying bills
December 1, 2022

I like the site but I wish it would remember account numbers as I don't always have my numbers available.

Date of experience: December 1, 2022
doxo M. doxo Rep
over a year old

Hello Faye,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

Florida
1 review
0 helpful votes
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Ease of payments
April 20, 2023

Before doxo, there were missed payments and late fee's. No More!
Just click it and forget it.
Thank you doxo!

Date of experience: April 20, 2023
doxo M. doxo Rep
over a year old

Hello Randy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

North Carolina
1 review
1 helpful vote
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An online customer should not have to pay extra fee to pay their bill. I takes too long to get to the company.

Date of experience: November 9, 2019
doxo M. doxo Rep
over a year old

Hi Patricia,

Thank you for your feedback--we are constantly looking to improve our affordability, and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account), or you can sign up for doxoPLUS: https://www.doxo.com/offers/subscription-doxoplus/

By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay. Doxo also assists with bill pay reminders for free! If you'd like any additional information, please feel free to reach out to our Customer Care team at support@doxo.com.

Beyond that, I hope that we will be able to assist you in the future.

Best,
Lisa

Christina F.
Virginia
1 review
0 helpful votes
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Great service
June 15, 2019

Great Service. My payments are always easy to pay and very sufficient thanks to Doxo. Doxo is reliable and keeps private information private.

Date of experience: June 14, 2019
doxo M. doxo Rep
over a year old

Your security is one of our top priorities, Christina! We really appreciate the feedback and we'll keep working hard to make sure doxo is doing right by you. Please don't hesitate to let us know if we can improve our service to you in the future! Take care!
--Adam
Doxo Support

Florida
2 reviews
0 helpful votes
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Resonable Electric
January 14, 2020

Very easy to use! Not much else I can say. Not confusing like Smart-Hub. I use Dodo every time I pay my bill!

Date of experience: January 14, 2020
doxo M. doxo Rep
over a year old

Hi Sharon,

Thanks very much for taking the time to review us! We're so glad to hear that you've been happy paying your bills through doxo.

Best,
Lisa

West Virginia
1 review
0 helpful votes
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Love having Doxo paying all my bills. Never have a late payment and I never worry about all my bills paid by Doxo. Great Job!

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Very good to work with
May 20, 2023

Very easy and convenient site to work with. I had no problems with the site and I had things set up on automatic payment.

Date of experience: May 20, 2023
doxo M. doxo Rep
over a year old

Hello Natora,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

West Virginia
1 review
0 helpful votes
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Ease of use
November 28, 2018

Doxo is a great way to pay my bill. So easy to navigate and use, manage my bill and keep track of my payments

Date of experience: November 27, 2018
New Jersey
1 review
0 helpful votes
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Great
May 14, 2019

I use the website to pay the mortgage, and to help me keep track of my bills and it also helps ensure I pay my bills on time! The website is easy.

Date of experience: May 14, 2019
Ohio
1 review
0 helpful votes
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Online bill pay
March 24, 2023

Love it so much easier for me to pay my bill, I pay most of my bill online I was so happy when you guys got online pay thank you

Date of experience: March 24, 2023
doxo M. doxo Rep
over a year old

Hello Lisa,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Arizona
1 review
0 helpful votes
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I'm in love with this app, with this app I don't waist my time in lines anymore. The o my word I can say about this app is that it's amazing

Date of experience: November 6, 2019
doxo M. doxo Rep
over a year old

Dear Darren,

Thank you so much for your review and encouraging star rating! We're so happy to hear you're saving and enjoying paying your bills with doxo.

Best,
Lisa

Maryland
2 reviews
0 helpful votes
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Very nice
October 15, 2019

This good and fast app to us to pay my bills with. I glad I decided to use this app. I don't care for all the fees.

Date of experience: October 14, 2019
doxo M. doxo Rep
over a year old

Hi Monique,

Thanks so much for your taking the time to provide your feedback! We're very happy that you're enjoying paying your bills with doxo's mobile app.

On the issue of fees, we completely understand your perspective. We are constantly looking to improve our affordability and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account) as opposed to paying by debit or credit card. Or you can sign up for doxoPLUS, a monthly subscription through which payments made from your bank account are free, with no limit on the number of bills you can pay.

If we can help with anything further, we'd love to hear from you at marketing@doxo.com.

Thanks again!

Best,
Lisa

Louisiana
1 review
0 helpful votes
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Retired
June 1, 2023

It was very easy and fast save me time. I feel save with doxo save on time and I like the doxo send me info on my payment.

Date of experience: June 1, 2023
doxo M. doxo Rep
over a year old

Hello Mitchell,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa