Dorriswedding

Thank you so much Kathy for putting my collection together and getting them shipped to the UK in such a prompt manner. I am absolutely in love with these dresses, they are exactly what I wanted! I first put in an order for three swatches - which all came very quickly. I then decided on three different shades of pinks for my English countryside themed wedding. The dresses took about 4 - 6 weeks in production but once I got a despatched note they arrived in under a week! I was amazed. These have made me even more excited for the big day now. If you are thinking about getting these dresses I would say go for it. Customer Service is excellent and the quality of the dresses it outstanding. 5 Stars from me!

I received my dress but not in the fabric I ordered. I ordered a satin dress and received a jersey knit. It come with no tags of size or fabric content on the dress at all. Looks like a costume. I've been back and forth with the company thru email. All of there responses was irrelevant to the fact they sent the wrong item. They offered $20 compensation. And gave their spiel about the costly return policy. Was told if they made another it would be the same affect. Bad communication with this company. There's no phone # to talk to a representative (unless you call over seas) just preprogrammed responses for all customers. Save yourself the time and money. One star is too good for this company.

Purchased a dress for mother of the groom dress. Once received it looked nothing like the dress; it was wrong color, and looked nothing like the picture! Multiple attempts made to return the dress that took countless days and finally was told I must pay their shipping $45 and my cost to return the dress to Province of China $107! Then I would get the difference! I'm still waiting! Seek out any other company for success! This company sucks!

Tasha was so helpful in customizing this design! She added sleeves and a couple other minor changes. It is exactly what I wanted! The dress will need to be altered to get the perfect fit, but the build quality is excellent. I have no doubt this will be the perfect dress for the big day. I'll try to add pictures when I have them.

The dress took longer than promised to make, and I did not receive any updates as to why she did not meet her self-imposed deadlines, but she responded within 24 hours each time I inquired about the dress and sent pictures when the dress was almost completed. Overall, I'm very happy with my purchase and my experience! Her quality work, willingness to customize, and low cost are, in my opinion, worth the long lead time.

I'm getting married in August, I chose this site because I trusted it and seeing the reviews I'm really scared of my first wedding, I'm already in total stress and my dress wasn't ready for delivery and nothing, I just have the date, if I had known I wouldn't have request, I hope they resolve this because I'm getting angrier.This message was on June 17th, 25 days have passed

Everything about this dress was better than expected even with the positive reviews. The dress arrived before I expected, which was fortunate for me. It fit nicely, was high quality in terms of fabric and was well received by family, friends and most importantly my partner (now husband)!

Absolute scammers! I have sent 3 emails regarding returning items still in bag my event cancelled. They give no return forms they speak of and no address where to send them back. Customer service is non exsistant all Al

Dont fall for the cheap prices its a scam and not worth it!

Thank you very much Dorriswedding for the beautiful dress, for my friend's wedding, It was a big surprise for her.
The lace fabric was excellent, she felt comfortable when dressed well. Highly recommend!

In addition to a great selection, when I had a problem with sizing and returns, the customer service department outdid themselves in solving my problem and helping me find the perfect dress for my daughter's wedding.

I get a reply back on a question I asked Dorris wedding dress and just like the wedding dress pictures are stolen off different sites so are ppl identity! Haha what a garbage site.nobody should buy with them they are definitely dishonest with how they run a business! ***Edited (Also the picture on this profile is not mine) weird how this site wanted location and other personal info now puts up a pic I didnt put up)

It was my first time purchasing anything on this shop. I was very nervous, but reading reviews really helped me make my choice. And that is why I am sharing my experience here. I am having very difficult figure, nothing ever fits me in the store. So I was very careful measuring myself and sent all info I possibly could, even my picture just in case. I was scared dress will not fit, or material won't be nice, or that shipment will be lost... you name it. However, prompt response and assistance from Jen really helped a lot. She will answer & assist you with any enquiry anytime.
I got my dress... and it fits perfectly! I think it looks even better than on the picture! Everything was so easy, minimum time required, all done on time, best quality, best materials, tailored specially for you. I highly recommend it to everyone!

Absolutely LOVE the dress! Was SO NERVOUS about getting a dress on line without trying it on but the customer service staff was so patient. Told them the requirements and they indeed made it! And it is so beautiful as expected, even more!

So I am writing a good review for this company in spite of the fact the dress was not a right fit for me. This was not any part of the company's error, but just the differences in body types. There are reasons that dressing rooms exist, or at least, use to exist.

In an age of increased online shopping, we have to accept not everything will be perfect or completely right. It is the company and their policies that should fit us though.

In saying all this, I happily found that this company did that and went beyond the expected and was more than helpful in returning the dress.

Also, I found the dress to be of good quality for a fair price. And, I liked the fact that they offered more formal dress styles than what Amazon did and at my local stores. I would buy from them again if the occasion arose. Though next time I will likely try to find a simpler dress.

I ordered a dress in Peacock and then a few weeks later an additional one. The 2 dresses were different colours. For each dress I paid $30 CAD shipping plus $30CAD duty. So far that is $120 CAD for the shipping. When I emailed to complain about the WRONG colour dress sent by THEM, they refused to cover the postage despite them being at fault. The dress itself was only $99 and postage from Canada is going to cost $256CAD via DHL and Canada Post will not currently post to this address. They are adamant that they won't send a return label and that I am expected to cover the costs. Absolutely SCAM company with ZERO care about the customer. Avoid this company at all costs.