Dorriswedding

Great communication. Problem with the first dress but after extensive communication the dress was remade. And I was able to convince the seller to pick up the return since the problems were on their part.

The dress is beautiful! I would recommend paying the extra and ordering the custom dress since the measurements are off. I measured an 8 according to their numbers however since this is part of a bridal let we had a 4 and it fit perfectly. The arms had to be fixed since the original dress that came the arm holes were very small.

Overall it was a good experience and I would order again since they were a pleasure to work with and always responded rapidly! Once we wear them I'll post pictures!

Jen was amazing. She worked with me for several months to help create exactly the color and style I wanted for my garden wedding. She brainstormed with me about exactly how many layers of tulle and what kind of lining would give me the effect I wanted, and sent me multiple samples of tulle and satin as we worked toward the color in my head. And once all the color/style decisions were finalized, she completed the skirt and shipped it out quickly. It arrived a couple days ago and I am absolutely thrilled with it. It fits and drapes and moves beautifully. Thanks so very much!

I ordered my dress several months before my wedding and contacted the seller prior to purchasing the dress to make sure it did not have a train. Which they verified via e-mail. I received the dress in a timely manner but the dress indeed had a train. Furthermore, the color was wrong, the beads were falling off and the zipper was broken. I immediately messaged the company with my concerns and they replied by saying there is nothing they can do because the dress is a special order! Terrible customer service. Trust me! Do not order from the website! Terrible just terrible! I get not returning special orders but fix your mistakes!

I wish I could have seen my face when I opened the package containing this dress! I was in love! I realize its just a dress but its one of the prettiest dresses I've ever seen! I originally bought it with a black sash and a silver neck bow which was beautiful and complemented the dress perfectly. I started thinking though, that it might be fun to switch the look up sometimes and have a silver sash and black neck bow so I got right on ordering them. They arrived just as beautiful as the others! Thank you so much for taking the time to make me the duplicates, I appreciate it so very much.:-)

I've been sewing my whole life, so when I saw the price on this dress I assumed it was too good to be true. Buy, I love a bargain and wanted extra booze at my wedding, so I decided to gamble on this dress. I took my own measurements as they describe in their picture diagram, and asked about customization. They obliged at no additional charge (I opted for a blush dress with champagne lace), and I anxiously awaited my package. Not even 2 weeks later, the package arrived and I pulled out this dress. Not only was it beautiful, but it fit - like a glove. I put it on and it was love; it's the only dress I put on! The detail in the lace is beautiful, the dress feels sturdy but airy, and I had no problem busting a move or using the bathroom in it. Thank you! Thank you!

As soon as I wrote a review the next day I got a email saying how to return. It cost $40 to send back. I didn't hear anything for well over a month and so I sent them a email saying I didn't get my refund. I got it that day. So it pays to be a squeaky wheel!

Polina has been wonderful to work with. It took awhile for her to respond to my first inquiry (due to a boom in business), but she was very attentive and easy to communicate with after that. In the end, she was very patient with my many inquiries about how to flatter my frame and achieve the best design. I gave the dress a 4 instead of 5 because I made the mistake of having a novice take my measurements, so my dress required some minor alterations when it arrived. To Polina's credit, when I contacted her and told her the dress did not fit properly, she offered to do the alterations for no additional fee: "I have no interest to make profit from unhappy customers". All in all, this has been a wonderful experience and I highly recommend working with Polina. PS: Those who have seen me in the dress say it's GORGEOUS!

I was hesitant to order a wedding dress online but decided to go ahead & do it- so happy I did! My dress is exactly like the picture- color, fabric, details, everything. The quality of the dress is amazing- it's just beautiful. I did not do the custom sizing- I just ordered a size bigger than the measurements online & decided to have it altered if needed. The only thing needed is to have it taken in a bit around the bust area. I also ordered a hair pin & it's also beautiful & great quality. If you're hesitant to order online through Dorris Wedding, don't be. Just know your size & what you want in a dress & you won't be disappointed. I'm not!
Thank you Dorris Wedding!

Dress is two sizes too small. Very cheap quality. Reached out to them the same day we received to get instructions on how to return. They said they would offer me $40 and to keep it. When I said NO I bought this dress with the understanding that I could return if not satisfied and they offered me $90 and to keep it. I said no I would like to return for full refund minus shipping. Asked for the return address (not on the site ANYWHERE) and they have totally ghosted me.