• Diva Noche

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Overview

Diva Noche has a rating of 2.67 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Diva Noche ranks 689th among Women's Clothing sites.

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What reviewers want you to know

Positive highlights

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Critical highlights

  • This is disgraceful lack of respect for me and very, very bad customer service!
How would you rate Diva Noche?
Top Positive Review

“AMAZING!”

Lalyn N.
11/29/17

Amazing customer service! I also love the products! My friends were happy with the dresses I gave to them! They said they will place an order soon! Very comfortable and looks so elegant!

Top Critical Review

“Complete ripoff”

Steve M.
1/28/20

I placed an order in mid-December for a Christmas gift. It is now the end of January and according to the tracking number they claim is for my order the shipment is still sitting in China and hasn't moved for weeks. I have contacted customer support multiple times, most recently to request a refund, and they so far have not honored this request. I am sharing this on as many review sites as possible to warn others so you are not victimized by this company like I was.

Reviews (12)

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Reviews that mention popular keywords

customer service (5)
Thumbnail of user lalynn
1 review
0 helpful votes
November 29th, 2017

Amazing customer service! I also love the products! My friends were happy with the dresses I gave to them! They said they will place an order soon! Very comfortable and looks so elegant!

Thumbnail of user gabrieller9
1 review
0 helpful votes
November 27th, 2017

I received my dress on the estimated time, i had to contact with the customer service. Asking for tracking number and i received an excellent service. The quality is good and perfect size. For sure i'll buy here again

Thumbnail of user juwel
1 review
0 helpful votes
November 29th, 2017

I love my orders so much! Fits me well! The customer service is also excellent! I will place another orders. Also I will recommend this shop to my friends and relatives.

Thumbnail of user stevem1247
1 review
2 helpful votes
January 28th, 2020

I placed an order in mid-December for a Christmas gift. It is now the end of January and according to the tracking number they claim is for my order the shipment is still sitting in China and hasn't moved for weeks. I have contacted customer support multiple times, most recently to request a refund, and they so far have not honored this request. I am sharing this on as many review sites as possible to warn others so you are not victimized by this company like I was.

Thumbnail of user estefib
1 review
0 helpful votes
November 23rd, 2017

I'm very happy with the product and the service. The quality is good and for sure I will buying again soon!

Thumbnail of user amandan108
1 review
0 helpful votes
March 26th, 2019

The dresses look nothing like the photos on their site, because they have stolen photos from other businesses, I bought the black bandage fab dress which looks like a knitted dress in the photo the dress I got was cheap material that felt like crepe paper with triangles cut out. They are absolute frauds, my other dress ripped straight away, poor sewing quality, cheap material. DO NOT BUY!

Thumbnail of user soniv
1 review
1 helpful vote
January 27th, 2019

The item I bought, a leather like black jacket, was so thin that I could for it and place it in a normal envelope. Poor quality! The size was far too small more than what was described
I returned the item
None contact me and 2 months after I did contact the company to ask where is my refund, that gave me options to exchange it (they try not to offer you money back). I did ask if it is possible to get the mk ey back, and without advising me they said straight away they will refund me $12 when the jacket cost me $59

Thumbnail of user sherriem13
2 reviews
1 helpful vote
March 29th, 2017

I got my item, it took like 10 days, the quality is good and the dress is amazing and low cost! Thanks i will be buying again!

Thumbnail of user lolas20
3 reviews
18 helpful votes
September 14th, 2017

DO NOT BUY

INFERIOR quality

Overpriced

Every single reviews and likes you see on internet are FAKE!

They're all under the SAME management.

The reason why they have to create so many websites with similar interface is because they want to take your money without return.
NO RETURN address is provided.

They delete every single negative comments. If you attempt to do it in their page, they'll BLOCK you.

Thumbnail of user shellyw42
1 review
2 helpful votes
August 27th, 2018

I am writing to complain about an order I made a year ago.

I ordered a pair of thigh high Emerson boots from your website on November 5th 2017.

The Shipping method said "7-21 business days and in rare cases 30 days" and it has been nearly a year. I paid $42.97 for these boots and I still haven't gotten them.

To add to the insult, I emailed you about it 2 weeks after making the order. This is disgraceful lack of respect for me and very, very bad customer service!

I am extremely saddened and disappointed by your service. I have been a very loyal and patient customer for many years.

I would like a refund made to my account immediately or for the boots to be sorted out and sent to my address immediately.

I hope you do something about this as I would not like to stop shopping from your store due to unreliable service. I am so frustrated by your lack of responsibility

Thumbnail of user jasj8
2 reviews
1 helpful vote
September 19th, 2017

Clothes were too small, had little brown stains and quality was absolutely horrid. Customer service was also useless. Such a waste of time and money.

Thumbnail of user anoukv
3 reviews
0 helpful votes
July 24th, 2017

Awful product and quality and the customer service does not seem to care about customers... Stay away from them

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About the business

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